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Crowne Plaza Indianapolis Downtown (Union Station)

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Traveller (310)
Room & Suite (116)
Pool & Beach (7)
Overview
  • Excellent34%
  • Very good38%
  • Average15%
  • Poor8%
  • Terrible5%
Travellers talk about
“train car”(119 reviews)
“train noise”(45 reviews)
“real train”(24 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Offers from Crowne Plaza Indianapolis Downtown (Union Station)
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (868)
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44
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1 - 5 of 859 reviews
Reviewed today

I stayed at the Crowne Plaza for one night while traveling on business and it is unlikely that I’ll stay again. When checking in it felt like I was a bother to the woman at the front desk and I didn’t feel welcomed to the...More

Thank duncana2912
Hotel's Favourite
Reviewed 16 January 2018 via mobile

We went to Indy to visit the largest children's museum. I like to stay at interesting hotels with fantastic pools. Crown Plaza did not disappoint. We stayed in a train car which my kids enjoyed. We found all the ghost statues and took pictures imitating...More

Thank trlinardo
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 18 January 2018

Thank you for your very nice review of our hotel. Our unique and historic building along with our people and location make us the place to stay in downtown Indianapolis. We hope to be able to serve you again in the future. Sincerely, Mark Parnella...More

Reviewed 2 days ago

Very nice, clean hotel. They couldn't do enough for me. Kept asking if I needed anything. The restaurant was great - food very good. Bar nice also. There are real trains in the hotel - which serve as rooms as well. There is an actual...More

Thank Joan B
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded yesterday

Thank you for your very nice review of our hotel. Our Historic and unique hotel is a destination all on its own. We look forward to serving you again on a return trip to the Indianapolis area. Sincerely, Mark Parnella General Manager Historic Crowne Plaza...More

Reviewed 4 days ago via mobile

I recently attended the Kingen wedding in March and have never received such amazing service. I want to specifically thank Rosie (our bartender). Do whatever possible to keep/ promote her. I’ve never met a better bartender in my life.

Thank Kate K
Reviewed 4 days ago

Stayed here during a volleyball tournament in March 2018. This property is connected to the Indiana Convention Center & Lucas Oil Stadium via a skywalk which made the trip to ICC even better when we got 6 inches of snow that weekend! If you have...More

1  Thank BucketHat
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$169 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Romantic Hotel in Indianapolis
#56 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$169 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Romantic Hotel in Indianapolis
#56 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (310)
Room & Suite (116)
Pool & Beach (7)
Dining (5)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Cate W
6 December 2017|
AnswerShow all 5 answers
Response from flyboyaircan | Reviewed this property |
Not really sure on that but would recommend hotel room over train room. My friend booked it online on travel wesite
0
Votes
N5852URsarahn
30 October 2017|
Answer
Response from ChewInRI | Reviewed this property |
There are soooo many places within a 3 block walk of the hotel it is hard to pick just one. But if you want a special meal a sure bet is St Elmo's. It's an Indy institution!
0
Votes
Sarah B
5 October 2017|
AnswerShow all 3 answers
Response from itzzdeb | Reviewed this property |
Stayed in one of the awesome train cars...not sure about couches...but sooo worth staying there...awesome place!
0
Votes
Room Tips
"Try to get a room away from train noise!"
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"The trains are still running under the building, so it rumbles at night when they pass."
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""Active" tracks are on the South side of the building - I'd guess the North ground floor rooms..."
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"Train car room."
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