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Crowne Plaza Indianapolis Downtown (Union Station)

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Traveller (366)
Room & Suite (132)
Pool & Beach (8)
Certificate of Excellence
About
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Certificate of Excellence
Take a video tour. Listed in the National Register of Historic Places and located in the heart of downtown Indianapolis, the Crowne Plaza Hotel and Conference Center at Historic Union Station is 'housed within America's first Union Station.' Our hotel s downtown Indianapolis location is ideal. We re just steps away from both the Indiana Convention Center & Lucas Oil Stadium, home of the Indianapolis Colts & convenient to Bankers Life, home of the Pacers, Circle Centre Mall, The Indianapolis Zoo & White River Gardens, The Eiteljorg Museum, Indianapolis Motor Speedway & Hall of Fame Museum, NCAA Hall of Champions, The Children s Museum & downtown nightlife. Our Romanesque revival-style hotel features 273 guestrooms, Pullman's Restaurant & Lounge and over 50,000 sq ft of meeting space. We're best known for our 26 authentic Pullman traincar guestrooms named after prominent personalities from the early 1900's. Another popular feature of the hotel is the white fiberglass ghost travelers dressed in period clothing, and still lovingly haunting the premises. Our hotel is still an active train station, which enhances its ambiance and authenticity.
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Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
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HOTEL STYLE
Quirky Hotels
Historic Hotel
HOTEL CLASS
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927Reviews
422Photos
14Q+A
100Room tips
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Popular mentions
We have stayed here before and we always wanted to stay in the train car. We did this time and it was a really nice room. It was larger that I thought it would be. Nice place to sit and watch tv, the bed was asking and there was plenty of room to get around. The bathroom/shower
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Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)
Responded 3 days ago
Thank you for your very nice review of our hotel. Our Historic and unique property with our Train Car rooms are an experience for people of all ages. We hope to be able to serve you again in the future. Sincerely, Mark Parnella General Manager Historic Crowne Plaza Union Station
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This hotel was amazing!!! Tiny greeted us at the door and gave us some history as we waited to check in. The ghost statues helped me picture the bustling activity of the past. Our train car room was clean, comfortable, and super fun. The breakfast buffet was tasty and reasonably
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Very disappointed with the sound transmission between rooms and interruption of sleep. Very poor food at the bar. I chose an exotic sounding salad and it ended up being 90% chopped up iceberg lettuce. Extremely poor.
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Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)
Responded 6 days ago
Thank you for taking the time to review our hotel. I give you my personal apologies for the issues you encountered. I hope you will give a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Mark Parnella General Manager Historic Crowne Plaza Union Station
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This hotel has a rustic train station feel as it literally has two train cars inside that have been converted into rooms. That aside, the rest of the hotel is comprised of an interior courtyard with all rooms facing inward towards the courtyard. Because of this, no room has
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Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)
Responded 1 week ago
Thank you for taking the time to review our hotel. I was glad to read that you thought the rooms were clean and nice but I give you my apologies for the train noise that disturbed your stay. We hope you will give us another try in the future. Sincerely, Mark Parnella General Manager Historic Crowne Plaza Union Station
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This hotel was stunning. It is pretty normal when you walk in but once you walk past the desk it is truly unique and stunning. There is a big center walk way down the middle where you can see up to the top ceiling. Then, on the sides, lots of the rooms look down on it.
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Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)
Responded 2 weeks ago
Thank you for your very nice review of our hotel. Our Historic and unique property along with our people and location make us the place to stay in downtown Indianapolis. We hope to be able to serve you again in the future. Sincerely, Mark Parnella General Manager Historic Crowne Plaza Union Station
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My kids enjoyed the green line train room:)
Photo provided by managementCrowne Plaza Indianapolis Downtown (Union Station)
Guest room amenity
Photo provided by managementCrowne Plaza Indianapolis Downtown (Union Station)
Meeting room
Photo provided by managementCrowne Plaza Indianapolis Downtown (Union Station)
Meeting room
Photo provided by managementCrowne Plaza Indianapolis Downtown (Union Station)
Meeting room
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12345627
Is there an airport shuttle ?
No there is no airport shuttle
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Not really sure on that but would recommend hotel room over train room. My friend booked it online on travel wesite
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There are soooo many places within a 3 block walk of the hotel it is hard to pick just one. But if you want a special meal a sure bet is St Elmo's. It's an Indy institution!
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Do the couches in the first level suites pull out into beds?
Stayed in one of the awesome train cars...not sure about couches...but sooo worth staying there...awesome place!
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Did you have a quiet room or did you hear/feel the trains go by?
all rooms face the inside over looking the pool and the train cars are on the INSIDE central part of hotel as you walk out of your room. the noise was very very quite, U could see and feel the trains coming and going the room shook very little. There was no problem sleeping at all.. Will stay there again when I get back there.. the Colts football Stadium is just down and across the street, if you want to tour it..
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123
"Train cars are great"
"Get a train room on the green side for quiet and a nice view of the city:)"
"Choose rooms away from the active train"
"Ask for one of the rail car rooms."
"Statues make great selfies especially if traveling alone"
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PRICE RANGE
US$157 - US$372 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza indianapolis downtown (union station) hotel indianapolis
LOCATION
United StatesIndianaIndianapolis
NUMBER OF ROOMS
273
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