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Sheraton Indianapolis City Centre Hotel

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Traveller (151)
Room & Suite (113)
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Overview
  • Excellent25%
  • Very good36%
  • Average22%
  • Poor11%
  • Terrible6%
Travellers talk about
“monument circle”(68 reviews)
“rooftop pool”(15 reviews)
“the club lounge”(28 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Sheraton Indianapolis City Centre Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Indianapolis City Centre Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (745)
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All reviewsmonument circlerooftop poolthe club loungewar memorialfront desk staffwithin easy walking distancebusiness tripself parkthe room was niceroom keylucas oil stadiumbeds were comfortablestarbucksspgcvsvaletrace
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1 - 5 of 722 reviews
Reviewed 4 days ago

This is a good choice for downtown Indianapolis. It is located closed to the circle, and not far from the world famous St. Elmos Steakhouse. The check in was fast and friendly, the staff was cheery, the room was clean, and my stay was pleasant...More

Thank Dorkus
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 3 days ago

Thank you for taking the time to answer our Guest Satisfaction Survey! Our staff is more than happy to hear you enjoyed your stay with us here in Downtown Indianapolis. We appreciate your patience during the time of our renovations causing our elevators to take...More

Hotel's Favourite
Reviewed 13 January 2018 via mobile

As someone who travels for work 3/4 weeks a month, I don’t get surprised by hotels very often. However Sheraton and Breyona went above and beyond! About a week or so Breyona sent me an email asking if I needed anything for my stay (that’s...More

Thank kelsrobb
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 16 January 2018

Thank you for taking the time to answer ou Guest Satisfaction Survey! We appreciate your positive comments about our staff going above and beyond. Our Front Office staff will be notified to encourage future instances. Here at the Sheraton, It is our goal to create...More

Reviewed 1 week ago

The room was average. It felt a bit small if anything. The toilet was partially tucked under the vanity in the bathroom which was odd. The room was clean and the bed was comfortable. The view was ok. I was disappointed that we were placed...More

Thank lewis851
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 6 days ago

Thank you for taking the time to answer our Guest Satisfaction Survey after your recent stay here at the Sheraton! It looks like we have fallen short of our goal with you during your recent travels. We apologize for the inconvenience you experienced with your...More

Reviewed 11 March 2018

The 10th floor breakfast room had great food and an excellent view. I had a corner room with a great view of the Post Office and street views. The room was clean and comfortable. Parking was easy and convenient.More

Thank JeffH1056
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 13 March 2018

Thank you for your recent feedback! Here at the Sheraton, it is our goal to create a memorable stay for you and your guests. We are more than happy to hear we could reach that goal with you! It is great to hear that your...More

Reviewed 1 March 2018

nice hotel, good location, nice rooms etc. let down was the food. its the usual - did they heat this up in a microwave? in this case, certainly the case. food was room temp in the middle. always the challenge with a chain like this...More

Thank John S
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 8 March 2018

Thank you for your recent feedback, John! We strive to create a wonderful experience during your stay and we are sorry to hear we missed our mark.The proper staff members will be notified about the experience you had while dining with us. Although, we hope...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$137 - US$365 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$137 - US$365 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (151)
Room & Suite (113)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Haleigh R
11 December 2017|
AnswerShow all 4 answers
Response from 87disappointed | Reviewed this property |
The 13th floor pool area was open for that when we stayed there the day after thanksgiving. I would assume you would still have open access.
1
Vote
vc0mbs
21 March 2017|
Answer
Response from blbyres | Property representative |
The pool opens Memorial Day weekend and no there is no jacuzzi.
0
Votes
MikeJet88
1 November 2016|
AnswerShow all 2 answers
Response from deondracraig | Property representative |
Yes!, There is a CVS 3 minutes walking distance from our hotel.
0
Votes
Room Tips
"Do not accept a room near the elevators. They are loud and easily heard while in the room."
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"pass on the restaurant, unless your eating burger and fries"
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"Do not stay here they have urine soaked mattress's."
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"Lower floors until they fix the elevators."
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