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Sheraton Indianapolis City Centre Hotel

740 reviews
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Traveller (151)
Room & Suite (110)
Storyboard
Overview
  • Excellent25%
  • Very good36%
  • Average22%
  • Poor11%
  • Terrible6%
Travellers talk about
“monument circle”(69 reviews)
“rooftop pool”(10 reviews)
“the club lounge”(28 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Indianapolis City Centre Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (740)Write a Review
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Show reviews that mention
All reviewsmonument circlerooftop poolthe club loungeparking garagewar memorialfront desk staffwithin easy walking distancebusiness tripself parkthe room was niceroom keylucas oil stadiumbeds were comfortablestarbucksspgcvsvalet
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221 - 225 of 717 reviews
Reviewed 8 October 2015 via mobile

Great hotel, great meeting facility and fantastic service. I spend 3 days at this hotel for a conference and did not have one bad experience. The staff was always friendly and helpful, the hotel was beautiful and clean. The rooms were great and comfortable! I...More

Thank jcrussell2005
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 12 October 2015

Dear jcrussell2005, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a positive experience! I am so glad you enjoyed the service from our great staff. I will...More

Reviewed 5 October 2015

It was in the heart of everything but if you have a group paying for you make sure they let you know if you have to place a credit card on file. Otherwise bedding was wonderful, and the food was good, but the drinks were...More

Thank Teneshia R
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 6 October 2015

Dear Teneshia, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed...More

Reviewed 26 September 2015

I know several reviews claim the hotel needs updating. My room seemed to be updated. It was very clean and the decor was modern. I had a room on the 20th floor with a great view overlooking Monument Circle. The only thing is that the...More

Thank 3RedDoxies
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 28 September 2015

Dear 3RedDoxies, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed...More

Reviewed 25 September 2015

My room was nice, although a bit small (especially the bathroom). However, the elevators and hallways are definitely aging. I had some service issues at the hotel. The first night I was there the water was off in my room (and other rooms) for about...More

Thank DianaPrentice
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 28 September 2015

Dear DianaPrentice, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed...More

Reviewed 24 September 2015

My wife and I were there with my son for a Monday Night Football game this past week. The hotel is within a quick 15 minute walk to Lucas Oil Stadium, which is great. Rooms are a little tired looking...they need to renovate the rooms...More

Thank Pgosule
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 25 September 2015

Dear Pgosule, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$135 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$135 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (151)
Room & Suite (110)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Haleigh R
11 December 2017|
AnswerShow all 4 answers
Response from 87disappointed | Reviewed this property |
The 13th floor pool area was open for that when we stayed there the day after thanksgiving. I would assume you would still have open access.
1
Vote
vc0mbs
21 March 2017|
Answer
Response from blbyres | Property representative |
The pool opens Memorial Day weekend and no there is no jacuzzi.
0
Votes
MikeJet88
1 November 2016|
AnswerShow all 2 answers
Response from deondracraig | Property representative |
Yes!, There is a CVS 3 minutes walking distance from our hotel.
0
Votes
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1234
Room Tips
"Do not stay here they have urine soaked mattress's."
Read review
"Lower floors until they fix the elevators."
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"The higher the better for the street noise."
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"rooms facing the monument have a GREAT view !!!"
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