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Sheraton Indianapolis Hotel at Keystone Crossing

Traveller (88)
Room & Suite (59)
Dining (10)
Overview
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8787 Keystone Xing, Indianapolis, IN 46240-2108 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Rooms
3 Feb4 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,012)
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All reviews fashion mall the club lounge free parking garage cheesecake factory high end mall nice mall starbucks coffee shopping and restaurants lobby bar north side comfortable beds business trip checking in fitness center oatmeal enjoyed my stay elevator
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1 - 5 of 999 reviews
Reviewed 3 days ago

The location is great close to Sullivan's steak house, Nordstrom's, and Blend cigar bar. Remember that self-parking coast is $9.00 and is across the street rom the hotel, however there is a walkway that connects the parking ramp and hotel. Hotel its self has been...More

Date of stay: January 2019
Thank jeffl727
Response from Rone M, General Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded yesterday

Thank you so much for sharing your experience with us. Centrality is one of the key things our guests love when they stay with us. It was great to see that you took advantage of that. We hope to see you again soon! Regards, Rone...More

Reviewed 5 days ago

The staff at the Sheraton was extremely helpful and friendly. I had to get a room with short notice and the front desk staff and Management went above and beyond to assist in providing me with a room. The staff in the club room on...More

Date of stay: January 2019
Thank drenholzberger
Response from Rone M, General Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded yesterday

Awesome! We love it when our guests feedback centers around our staff. We will share your comments with everyone and are certain they will be excited to read your comments. RONE MIDDLER General Manager T 317.574.6701 SHERATON INDIANAPOLIS HOTEL AT KEYSTONE CROSSING 8787 Keystone Crossing,...More

Reviewed 3 weeks ago

I have stayed at this hotel before and I could not say anything bad about it It was such a good experience that when I had to go to Indianapolis again I wanted to book a room. I went on expedia to reserve a room,...More

Date of stay: January 2019
Thank FellowTraveler590897
Response from Rone M, General Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 2 weeks ago

Wow! This is entirely unfortunate and unacceptable. I have never heard of this happening before. We want to make it right. Before we can do so, could you please contact me so we can understand the dilemma a little bit better. I am looking forward...More

Reviewed 3 weeks ago via mobile

It’s run down and smells. Staff is nice. We decided to stay there because of the pool & hot tub. Unfortunately there was no mention anywhere that they were going under renovation. The room was dirty. My grandson found candy on the floor. The hotel...More

Date of stay: December 2018
Thank Companion95279
Response from Mike S, Director of Operations at Sheraton Indianapolis Hotel at Keystone CrossingResponded 3 weeks ago

Companion95279, I'm sorry you weren't happy with your recent stay. I understand how important amenities of the hotel working when traveling with little ones as I have kids myself. We were expecting the pool to be reopen prior to your stay, but the install team...More

Reviewed 13 December 2018

Stayed for 2 nights as I was in town for business. The guest room was large and spacious while the lobby was great to get some work done over Wi-Fi. I especially enjoyed the ability to watch Netflix in my room! Will gladly stay again...More

Date of stay: November 2018
Thank DrMendy
Response from Rone M, General Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 14 December 2018

We completely agree with you! The Netflix option is awesome. On top of that, we also offer Hulu and YouTube from your in-room TV. It can completely change the experience for a traveler. Thanks! RONE MIDDLER General Manager T 317.574.6701 SHERATON INDIANAPOLIS HOTEL AT KEYSTONE...More

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About
Description
Sheraton Indianapolis Hotel at Keystone Crossing is connected by skywalk to the Fashion Mall and is near downtown and Indianapolis Airport. Our hotel in Indianapolis, Indiana has 33 meeting spaces, including More a 7,845 sq ft ballroom. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair access
Beachfront
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Hotel Style
Onsen
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Contact Information
Hotel Style
Onsen
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
395
Price range
US$126 - US$289 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Indianapolis Hotel
,
Indianapolis Sheraton
Location
United States > Indiana > Indianapolis
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Contact Information
Hotel Style
Onsen
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
395
Price range
US$126 - US$289 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Indianapolis Hotel
,
Indianapolis Sheraton
Location
United States > Indiana > Indianapolis
Photos
Traveller (88)
Room & Suite (59)
Dining (10)
Business Centre & Event Rooms (5)
Nearby
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Nearby RestaurantsSee all 2,633 nearby restaurants
Seasons 52
663 reviews
.22 miles away
Sullivan's Steakhouse
308 reviews
.17 miles away
The Cheesecake Factory
445 reviews
.11 miles away
Cafe Patachou
91 reviews
.17 miles away
Nearby AttractionsSee all 377 nearby attractions
The Keystone Fashion Mall
110 reviews
.13 miles away
Fastimes Indoor Karting
43 reviews
.56 miles away
Landmark's Keystone Art Cinema
10 reviews
.13 miles away
Wine and Canvas
38 reviews
.25 miles away
Questions & Answers
Ask a question
wandam248
14 February 2018|
AnswerShow all 5 answers
Response from Mike S | Property representative |
Hello, you can book your rooms and then in the comments section request the adjoining rooms. There is no way to actually book adjoining rooms. Alternatively you can contact us directly at the hotel and we can ensure you... More
1
Vote
Paula C
30 March 2017|
AnswerShow all 2 answers
Response from Mike S | Property representative |
Hello, no there isn't a fee for dogs. We do ask that you complete our dog waiver upon arrival so we can have details about the dog and your contact information should we need it. Please let me know if you have any other... More
1
Vote
Amanda H
2 January 2017|
AnswerShow all 2 answers
Response from SheratonIndy | Property representative |
Amanda H, Sheraton Fitness offers a full array of cardio equipment including treadmills, ellipticals, upright and recumbent bikes, totaling 15 pieces. In addition we have a number of weight machines that focus on different... More
1
Vote
Room Tips
"We had a room over looking the front no issues with noise"
stellaluna45
22 Sep 2018
Read review
"Away from elevators"
BethChicago
17 Sep 2018
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"Dirty Towels"
691xianc
4 Jun 2018
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"Club level rooms are very nice, also those one higher level have nicer views."
Northspoon
30 May 2018
Read review
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