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The Westin Indianapolis

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Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveller (293)
360
Panoramas (7)
Pool & Beach (22)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
99Restaurantswithin 0.3 miles
20Attractionswithin 0.3 miles
1,597Reviews
704Photos
17Q+A
100Room tips
Traveller rating
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  • 247
  • 125
  • 87
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Popular mentions
Booked this hotel as recommended by the wedding party. It was a great facility. We had a potential conflict that was Immediately resolved by David G at check in. We needed to be at the wedding location by 3:30pm and check in for the hotel isn't official until 4pm. David G was
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Hotel is very conveniently located and the bed is truly heavenly. The lobby is very nice, staff was exceptionally friendly. The room was well appointed and the bed was amazing. The bathroom is a bit cramped, but that's to be expected from the era in which it was constructed. The
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We booked for a stay for 8 nights and the booking was down in August 2018, almost 6 months ago. However upon arrival, we were told that the hotel was overbooked and we could not stay for the first night. They offered a one night free accomodation at Courtyard Marriott. Yes it is
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Response from JennaR881, Guest Relations Manager at The Westin Indianapolis
Responded 3 weeks ago
Thank you for your review of your stay. We regret to learn you were disappointed in the service we provide and that our accommodations severely fell below your standards. We understand your level of frustration and we sincerely apologize for the less-than-exceptional stay. Rest assured I will share your review with our management team so that we can make the necessary improvements to ensure that your experience is not repeated for future guests. Thank you again for your review. We hope you will reconsider visiting with us again as we would love to go above and beyond your expectations and provide you with a better experience.
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I recently stayed at this property and found the service to be excellent. When I checked in, Vivianna was working at the front desk. She was friendly and engaging. She mentioned that she was from Italy. When I told her about an upcoming trip to Italy she asked about the
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Stayed here for work during the auto show. Really nice stay! The check-in was a little iffy as the staff never gave me my mail upon arrival that my work left for me, nor did they explain the State Room Lounge. But anyways all was resolved with another staff member named
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12345674
We had a corner suite and their was a large refrigerator
1 vote
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Westin recommends the Go Express Shuttle Service. It departs every 20 min between the hours of 8am and 11 pm. It takes about 20 min and costs $10 each way. For more info and to make a reservation Call 1-800-589-6004
2 votes
Around $25 pp
0 votes
$15 per person.
1 vote
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1234
"Corner suites are large with great city views."
"Try not to stay in a eastern facing room, the air conditioners struggle with the heat during the summer."
"all rooms seem quiet to me - never had an issue"
"Stay away! Service and communication/follow up are very poor."
"Starwood Partner rooms on 13th floor are great!"
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PRICE RANGE
US$195 - US$510 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin indianapolis hotel indianapoliswestin indianapolisindianapolis westin
LOCATION
United StatesIndianaIndianapolisDowntown Indianapolis
NUMBER OF ROOMS
573
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