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Holiday Inn Express Indianapolis South

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Holiday Inn Express Indianapolis South
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197 Reviews from our TripAdvisor Community

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Showing 195: English reviews
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Reviewed 1 week ago via mobile

As an IHG Rewards member you would expect to get the smallest of priority services. Not with this place! Desiree was rude and condescending. We were told our reserved rooms were not ready, but watched in the lobby as family after family checked in after us with a ROOM KEY.

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Helpful?
Thank David and Elise S
Reviewed 3 weeks ago

This was my second time staying at the holiday inn express South in Indianapolis. Last time I stayed, I only stayed for a night, this time I stayed for 3 days and enjoyed the quiet and clean room. The front desk was kind and helpful. There were no hiccups, I wasn't bothered and that is usually what I look for...

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Helpful?
Thank Zach P
TLClark-GM, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Hi Zach, We're very glad you came to stay with us again. Please know that any time you are in Indianapolis, we want you to consider this your home away from home. See you next time.

Kalamazoo, Michigan
Reviewed 5 weeks ago

Really enjoyed staying at this hotel. Easy to get to, exceptionally friendly staff, clean room & pool area. Bathroom was larger than I expected. Keurig coffee maker, microwave, mini-fridge. Beds & pillows were very comfortable. Pretty close to downtown Indy. Nice movie theater with IMAX only a couple of blocks away. I definitely recommend this one!

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Thank Christine M
Geneva, United States
Reviewed 15 November 2016 via mobile

Staff was pleasant. Room, decent but dated Internet connection almost nonexistent. And HI wants the attract business travelers? 120+ night per year business traveler. HI still needs to show their stuff. Not bad for a port in a storm, but if you have options look elsewhere.

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Helpful?
Thank Bruce W
Stephanie J, Manager at Holiday Inn Express Indianapolis South, responded to this review

Bruce, Thank you for staying at Holiday Inn Express Indianapolis South recently; we appreciate your business. I have made a note about your feedback referring to the speed of our internet. I will address it with our Engineering department immediately. Thank you again for taking the time to post a review! Stephanie J.

Cheshire, Connecticut
Reviewed 1 November 2016

Have used this hotel several times over the past few years and have found it to be consistently very good. It's located close to the University of Indianapolis Campus so it's highly recommended for visiting parents and prospective students. It's only about 15-20 minutes from downtown Indianapolis (straight shot down main road!), so it offers a less expensive alternative than...

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Helpful?
Thank djdicenzo
Stephanie J, Manager at Holiday Inn Express Indianapolis South, responded to this review

djdicenzo, I'm glad that you enjoyed your stay at Holiday Inn Express Indianapolis South. Thank you for your feedback on Trip Advisor. I am glad that the convenience to downtown, the airport, and the university campus has kept you coming back to visit us! We look forward to accommodating you again in the near future. Thanks again, Stephanie J.

Saint Paul, Minnesota
Reviewed 30 October 2016

Driving through town and stopped for the night... was pleasantly surprised that our room had 2 comfortable king beds. The room looked newly done, but there were some stains on the chairs etc. The bathroom was decently clean, but there was some hair in the shower and mold around the tub drain, also for some reason the water for the...

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Helpful?
Thank TravelingE-MN
IHGService, Guest Relations Manager at Holiday Inn Express Indianapolis South, responded to this review

Dear TravelingE-MN, Greetings from the Holiday Inn Express Indianapolis South, IN! Your insights are important to us and we appreciate your visit. We are delighted that you think our cozy beds and varied breakfast options are commendable. On the other hand, we regret to know that you had issues with the cleanliness and soundproofing of your room. These are not...

Milwaukee, Wisconsin
Reviewed 26 October 2016

Clean and nice. Friendly. Had to drive 4 miles for something other than fast food or Mexican food but no big deal. Great stay. Breakfast was good. Typical hi express food. Safe parking lot. Stay here was great.

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Thank Larry J
Reviewed 11 October 2016

I came into town to perform in a comedy festival. These guys were absolutely stellar. It was an extremely clean room thanks to the housekeeping staff. The front desk and other staff were incredibly helpful and nice. They made us feel so welcome. It was also an extremely conveniently located hotel. I had no car so I used Uber and...

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Helpful?
Thank Jordan H
Reviewed 25 September 2016 via mobile

We had a great stay here at this hotel. Jessica and Amy were wonderful took very good care of us. Thanks so much we will be back. Breakfast was hot . Maids......... were great. Very good is all I can say.

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Thank Blaine S
Harrison, Ohio
Reviewed 6 September 2016

Everything was clean in the room, the staff were very friendly, and the breakfast hot. We had no issues with any aspect of the hotel. The road to the hotel is a different story. Just be ready to make a U-Turn when getting off the interstate because you have to pass the hotel and turn around due to a median...

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Helpful?
Thank Don H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Friendly and welcoming staff, comfortable clean rooms and less than 7 miles from the heart of downtown Indianapolis. Each of our rooms features a microwave, mini-fridge, 32-inch flat screen LCD TV, family-friendly PPV movies, and a Keurig coffee maker. Stay with us for a night to remember. ... more   less 

Additional Information about Holiday Inn Express Indianapolis South

Address: 5151 South East Street, Indianapolis, IN 46227
Region: United States > Indiana > Indianapolis
Price Range: £83 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Indianapolis South 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Holiday Inn Express Indianapolis South Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Holiday Inn
Hotel Style:
#34 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Indianapolis South staff and other travellers.
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8 months ago

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Questions? Get answers from Holiday Inn Express Indianapolis South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that doesn't face the street...”
 of 5 bubbles TravelingE-MN, 29 Oct 2016 | Read review
“Take advantage of the Snoozapalooza!”
 of 5 bubbles J9628NFjordanh, 11 Oct 2016 | Read review
“Ask for a clean room and say you are particular”
  • drink stain on bedside table before I cleaned it
  • Coffee maker. Example of dust and dirt
  • example of dust covering the room
  • combo of stained and unclean
  • telephone, stained, dirty and old
 of 5 bubbles Klestekoff69, 14 Aug 2016 | Read review
“I prefer upper floors away from the elevator, but that's just a matter of preference”
 of 5 bubbles 802boc, 18 Jul 2016 | Read review
“Double check your zoo and muesum pass to make sure they include the extra shows...”
 of 5 bubbles Tanela0426, 7 Jul 2016 | Read review
5 of 5