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Great concept with a few hiccups. My kids enjoyed the space and having a kitchen in my room. They have pretty good service, some repair issues but great size room. The internet connection has been a challengeMore
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from 00esa, General Manager at Extended Stay America - Indianapolis - Northwest - College ParkResponded 2 weeks ago
Thanks for the feedback about your stay with family at our hotel. We are happy to note that your family liked the spaciousness of the room with a kitchenette and our overall service. We also apologize for the inconvenience you experienced while here. Thanks for...More
The room was nice it was clean and simple. It was a newly remodeled room so it was modern and I felt comfortable there. But let me tell you about Dorothy. She was there when I checked in and she was super friendly. Helped me...More
Thank Kathy M
Response from Manager_11525, Manager at Extended Stay America - Indianapolis - Northwest - College ParkResponded 3 April 2017
Thank you for sharing your experience. I am more than pleased to read the high-level of customer service you received from our staff. They will definitely be informed on the excellent job they are doing assisting guests. Thank you again for sharing your experience with...More
we stayed in this motel because most rooms elsewhere were booked. we had stayed in a couple of motels last summer which were less costly $30-50 less per night and were much nicer rooms and lots better amenities.this motel was understaffed and our room was...More
Response from 00esa, General Manager at Extended Stay America - Indianapolis - Northwest - College ParkResponded 3 May 2017
I am disheartened to read that we did not live up to our usual standards, and I am truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure, we serve our guests in a much better way moving forward. I...More
As a travel manager, I trusted you would keep an employee happy and healthy. Rooms will have no water tomorrow. Her room has not been cleaned since before she checked and was told the cleaning lady was off for a few days. She is severely...More
I first stayed at Extended Stay America in May 2006 and I think I have been booked with them for more than 100-200 times. On 12/10/2016 I booked through Priceline and paid $56.00. I checked in around 01:30hrs on 12/10/2016. My reservation had already been...More
US$74 - US$186 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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