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Comfort Inn

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139 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Reviewed 4 days ago NEW

My office booked me into Comfort Inn - Carmel - for a 4 day business trip in mid-January.. (I know - four days in Indy - mid-January - sounds dreary - but actually I met several nice people who brightened my week!) The Comfort Inn is not a 5 Star All-Inclusive resort to be sure - but for a week...

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Helpful?
Thank Jeffrey W
Jill F, General Manager at Comfort Inn, responded to this review

Dear Jeffrey W: Thank you for taking the time to review our hotel on trip advisor. We appreciate your feedback and your understanding during our renovation process. We are just about finished with that thankfully. We hope you visit us again soon. Sincerely, Jill, GM

Clearwater
Reviewed 30 November 2016

Check in and out was very easy and both ladies really friendly. Stayed on third floor and room was all new..even linens and towels all seemed new.Second floor was still undone and closed off but it wasn't any problem..The room was spotless as was bathroom with plenty of hot water instantly.TV Fridge and microwave all new.Carpet and tile floors..all new..Breakfast...

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Helpful?
Thank Bennie35
Jill F, General Manager at Comfort Inn, responded to this review

Dear Bennie35: Thank you for taking the time to review our hotel on trip advisor, we appreciate your feedback and hope you visit us again soon.

Reviewed 30 September 2016

This hotel was very clean and very easy to check in. I am glad we stayed there. Breakfeast was easy to grab on the way out. I would recommend anyone thats looking for a hotel to stay here. nothing crazy but enough.

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Helpful?
Thank Joefrompittsburgh
Jill F, General Manager at Comfort Inn, responded to this review

Dear Joefrompittsburgh: Thank you for the great review on trip advisor. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope you visit us again soon and check out our newly renovated 3rd floor. 1st and 2nd are in progress....

Dubai, United Arab Emirates
Reviewed 30 August 2016

My first stay in Comfort inn, any where. it was a good one indeed. the hotel is very well located for those who want to enjoy the peacefulness of Carmel, IN. The staff are very helpful and the value for money is remarkable!

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Helpful?
Thank waelEG
Jill F, General Manager at Comfort Inn, responded to this review

Dear waelEG: Thank you for your kind remarks about our hotel on trip advisor. We appreciate your feedback and hope you visit us again soon. We start renovation of the entire hotel on Sept. 6th, please come back and check out our progress. Sincerely, Jill GM

Reviewed 28 August 2016

An ant in my cup of cappuccino, soiled bedspread, air conditioner leaked on carpet and soaked floor. Bath tub backed up with someone elses hair and also gunk. Stained bath tub. Room smelled musty. I assume the black stuff on the tile in the bathroom was mold. Unfriendly staff. Just to name a few.

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Helpful?
1Thank Lynn S
Jill F, General Manager at Comfort Inn, responded to this review

Dear Lynn S: I apologize for the room issues you had while staying with us. We are going through a much needed renovation starting Tuesday. Thank you for bringing this to my attention so that we may address this with staff. Sincerely, Jill, GM

Saint Charles, Illinois
Reviewed 23 August 2016 via mobile

You get what you pay for. The hotel is older however I think they keep it clean. The breakfast was pretty good. Always well stocked and clean. Every morning our room was cleaned and towels replaced. If you are expecting a five star hotel then you will be disappointed however if you realize that you are getting a great place...

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Helpful?
Thank Shannon W
Jill F, General Manager at Comfort Inn, responded to this review

Dear Shannon W, Thank you for taking the time to review our hotel on TA, we appreciate your feedback. I am glad Jennifer was a help to you and we appreciate the kind words. We hope you visit us again soon. Sincerely, Jill, GM

Reviewed 19 August 2016

ick! The carpet in my room was disgusting. I HATED touching it with my feet. The room smelled like mildew/mold. I will never stay at this hotel again. Another guest and myself thought we read that a hotel shuttle was available and there is no shuttle.

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Helpful?
Thank kathleen l
Jill F, General Manager at Comfort Inn, responded to this review

Dear Kathleen: i apologize for the room issues you had while staying with us last week. Our shuttle is available from 7a-4pm, but typically it's not available on Sun and Mon. We are going through a much needed renovation in Sept. replacing all carpet, tubs, beds, etc... throughout the hotel. We hope you give us another try. Sincerely, Jill, GM

Reviewed 18 July 2016

No, I think next time I will pay a little more for another hotel in the area. The service at Comfort Inn is excellent, but the building is outdated and small. Our room smelled like mold, and there are only two machines in the workout room, sufficient, but no free weights. Stay was nice, but not for a luxurious weekend,...

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Helpful?
Thank Sally S
Jill F, General Manager at Comfort Inn, responded to this review

Dear Sally S: Thank you for taking the time to review our hotel. We appreciate your kind words about our service. I do apologize for the room issues you had while staying here. We are going through a much needed renovation in Sept. and we hope you give us another try. Thank you, Jill, GM

Smithton
Reviewed 1 July 2016 via mobile

I stayed here on a recent visit for a baseball tournament that I was umpiring at. Great hotel 20 minutes from Grand Park. Slept well and ate breakfast in the morning at 6 before heading out. I would like to see someone at the front desk at all times though during the busy season in Indy. Parents and players are...

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Helpful?
Thank Byron H
Jill F, General Manager at Comfort Inn, responded to this review

Dear Byron H: Thank you for taking the time to review our hotel on TA. We appreciate your feedback and thank you for bringing to my attention about desk staff. Often times the desk is called away to get breakfast ready or help other guests. I do apologize for this. We hope to see you again on your next visit...

Versailles, Kentucky
Reviewed 6 June 2016

First room bathroom was dirty and bed looked like someone had been in it. Second room they did not clean the bathroom for the 2nd day stay. Hair was still in the tub and on the floor. I forgot to flush toilet and urine and paper were still in it when we returned that evening. There was black under the...

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Helpful?
Thank swails2
Jill F, General Manager at Comfort Inn, responded to this review

Dear swails2: I sincerely apologize for the room issues you had while staying at our hotel. I appreciate you bringing this to our attention so that we may address this with our housekeeping staff. We hope you will give us another try on your next visit to Indy. Sincerely, Jill, GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Comfort Inn

Address: 10201 North Meridian Street, 103 & Pennsylvania Pkwy, Indianapolis, IN 46280 (Formerly Jameson Inn Indianapolis-Carmel)
Region: United States > Indiana > Indianapolis
Price Range: £69 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Jameson Inn Indianapolis-Carmel Hotel Indianapolis
Indianapolis Jameson Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Renovations in progress!”
 of 5 bubbles jeffreyw598, 17 Jan 2017 | Read review
“Read reviews before you book”
 of 5 bubbles , 28 Aug 2016 | Read review
“i don't have any tip to help choose a good room-wonder if there is a good room”
 of 5 bubbles 657kathleenl, 19 Aug 2016 | Read review
“Don't stay here”
 of 5 bubbles Jessica_485, 6 Mar 2016 | Read review
“I would not stay here.”
 of 5 bubbles maideland51, 20 Aug 2015 | Read review
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