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Homewood Suites by Hilton Indianapolis - Keystone Crossing

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520 Reviews from our TripAdvisor Community

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Showing 519: English reviews
Portage, United States
1 review
Reviewed yesterday NEW

I have never stayed at a Homewood Suite, I was so impressed. I arrived in time for the complimentary dinner and drinks- which was wonderful. The hotel was beautifully decorated. My room was spacious, lovely, clean appeared to be fairly new décor and a ceiling fan above the bed.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Marcella K
Philadelphia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW

Being a loyal Homewood Suites fan, it is hard to admit that this location is lacking. First room was absolutely filthy; bugs, toenails and other unsightly objects on the floor. Second room was better, but clearly has not been properly cleaned. The employees are awesome, however, and make up for the lack of cleanliness. Dissapointed

Helpful?
Thank jaashby7
Seminole, OK, United States
1 review
Reviewed 6 days ago NEW

Good experience at Homewood Suites. I highly recommend Homewood Suites as a good place to stay. The hotel is well arranged, the rooms are exceptionally nice and comfortable. We really did feel at home during our eight day stay for medical care at the Price Cornea Center.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank marthas590
Rolla, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I love Homewood Suites and always have since staying at my first one. I travel for extended times and feel as close to home as possible in the properties. This last one was incredible with the pet friendly atmosphere, friendly staff, and beautiful grounds that were extremely well maintained. The pride of the staff shows.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Anne H
Washington, Illinois
1 review
Reviewed 2 weeks ago

Very nice experience for a low price! I would recommend this hotel to anyone. Great location to restaurants, mall, major roadways and grocery and home stores. Bed was comfy, kitchenette was stocked and I truly appreciated the complimentary microwave popcorn!!!

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank F4976YZjenniferb
Robert W, Manager at Homewood Suites by Hilton Indianapolis - Keystone Crossing, responded to this review

Dear F4976YZjenniferb, Thank you for your review! I am very pleased to see how well you liked your previous experience with us! I am looking forward to welcoming you back! More 

Tulsa, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 weeks ago

Overall, the hotel was great. It has been updated recently. Rooms are nice and comfortable. Price when booking 2 days before was reasonable. Lobby was nice and clean as well as the rooms. Complimentary internet was fast and I had no issues with it.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Victoria R
Robert W, Manager at Homewood Suites by Hilton Indianapolis - Keystone Crossing, responded to this review

Dear Victoria R, Thank you for your review. I am glad to see you were very comfortable. I hope to see you return in the future! More 

Indianapolis, Indiana
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Very disappointed guest the room was awesome, but the service and money that was taken from my credit card that I have to dilute is terrible for the hotel. I enjoyed the visit and the city, but then the hotel is trying to take $400 dollars more from my trip. This is amazing.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank P7288CEmarkg
Columbus, Ohio
1 review
Reviewed 3 weeks ago

We chose this hotel because it was close to our event. We wanted a suite because we are a family of 5 and it is mich easier. We asked if there was a pool when the reservation was made and we were told Yes. Upon arrival we found out it was an outdoor pool that had been closed for the... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank B8676XFelizabetho
Robert W, Manager at Homewood Suites by Hilton Indianapolis - Keystone Crossing, responded to this review

Dear B8676XFelizbetho, Thank you for your review. I am terribly sorry for your most recent experience. I assure you I will take these comments under consideration to improve our guest experience. Again, thank you for your review, and I do apologize again for letting you down. More 

Plainfield
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

clean, staff is very friendly and a great place to stay. Rooms are updated, beds are comfortable. The ONLY thing I wish they had was queen beds instead of doubles and better, healthier quality food choices, gluten free options, etc. Also, parking can be a little tricky, but we would definitely stay here again.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank J D
Robert W, Manager at Homewood Suites by Hilton Indianapolis - Keystone Crossing, responded to this review

Dear J D, Thank you for your review! I am very happy to hear about your last stay with us! I am hoping to see you again soon! More 

Seattle, Washington
1 review
Reviewed 4 weeks ago

Very satisfied Roth my stay. Large, clean suites, helpful staff, and well kept property. Only recommendation would be to have instructions in the room for turning on fireplace. Also parking was somewhat limited but I was still able to find a spot.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 195deannab
Robert W, Manager at Homewood Suites by Hilton Indianapolis - Keystone Crossing, responded to this review

Dear 195deannab, Thank you for your review! I am very pleased to hear that you enjoyed your experience with us. I look forward to your return. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Homewood Suites by Hilton Indianapolis - Keystone Crossing

Address: 2501 East 86th Street, Indianapolis, IN 46240
Region: United States > Indiana > Indianapolis
Price Range: £115 - £222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Indianapolis - Keystone Crossing 3*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Priceline, Odigeo and Travelocity so you can book your Homewood Suites by Hilton Indianapolis - Keystone Crossing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Indianapolis At The Crossing Hotel Indianapolis
Homewood Suites Indianapolis
Homewood Indianapolis
Hilton Indianapolis
Indianapolis Hilton
Indianapolis Homewood Suites
Hotel Style:
#9 Green Hotel in Indianapolis
#21 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Indianapolis - Keystone Crossing staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Indianapolis - Keystone Crossing staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors are usually quietest.”
 of 5 bubbles michaelcF244XD, 17 Oct 2016 | Read review
“Room facing the courtyard would be preferrable”
 of 5 bubbles Fiona403, 6 Aug 2016 | Read review
“Near the main building where breakfast and the manager's reception are.”
 of 5 bubbles KayK616, 14 Jun 2016 | Read review
“Get a suite towards the back of the facility if you can.”
 of 5 bubbles vanishingpoint1, 17 May 2016 | Read review
“If on an upper floor, make sure you have an elevator if needed.”
 of 5 bubbles DaveHMaryland, 9 May 2016 | Read review
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