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Homewood Suites by Hilton Indianapolis-Keystone Crossing

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Homewood Suites by Hilton Indianapolis-Keystone Crossing
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534 Reviews from our TripAdvisor Community

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Showing 533: English reviews
Fithian
Reviewed 2 days ago NEW

The stay was great, I had just had lasik surgery done, we got to the hotel and the separated bedroom was a plus; I was able to rest and my husband could watch television in the other room without worrying about disturbing me. Also, everything was clean and staff was great!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank lisaaP1124SL
Charleston,Illinois
Reviewed 1 week ago

Stayed in these tasteful suites on many occasions and the staff never fails to disappoint. The staff gives exemperly service and the shuttle service is ready at a moment's notice. Manager on duty named Robert when we couldn't coordinate shuttle schedules allowed us a taxis to doctor appointments.

Review collected in partnership with Homewood Suites by Hilton
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Thank L5453BOrandym
Fort Knox, Kentucky
Reviewed 2 weeks ago

The location of the property was great. It's an older property that's been renovated. Some old still shows through but the updates are nice. The price of the room we got outweighed some of the flaws of our stay - the housekeeping staff clearly need more training/quality control or they need more staff so they have more time to do...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank rosst2017
Batavia, Illinois
Reviewed 2 weeks ago

Great location and very comfortable. Rooms were well outfitted with fridge, stove, sink, disposal, and dishwasher. Excellent place for short or extended stay. Quiet location off the street but close to shopping and restaurants.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank L3845FTsteveb
Robert W, Manager at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review

Dear L3845FTsteveb, Thank you for your review. I am happy to see you enjoyed the rooms and location of our property. I hope we get a chance to welcome you home again for a future stay.

New York, United States
Reviewed 2 weeks ago

Nice place with a great staff. The meals, including dinner Monday thru Thursday, are excellent. We stay there over the holidays and they manage to make us feel at home. Good location for getting in and out by the highway with lots of retail nearby and several restaurants within walking distance.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Charles B
Robert W, Manager at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review

Dear Charles B, Thank you for your review! I am very pleased to read about your recent experience. I do look forward to serving you again soon!

Broadview Heights, Ohio
Reviewed 3 weeks ago

We stay at many different Hilton properties and have apparently generalized the accessibility they offer. We had reserved our favorite type of suite, a two bedroom two bath, for the group of us. When we were told we were confirmed in room 102 in building 5, it occurred to me, from experience I've had at a Marriott property that I...

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Helpful?
Thank Kathy1753
Robert W, Manager at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review

Dear Kathy1753, Thank you for your review! I am glad the front desk was able to assist you in making your experience acceptable. I do hope to see you return.

Royal Oak, Michigan
Reviewed 4 weeks ago

Service was okay. As a gold member I was not offered water. Every other Hilton property does. The lobby is still undergoing construction. Not the first time I have stayed but, probably the last until summer - they do have a great outdoor pool area. The rooms have not been updated.

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Helpful?
Thank Sue G
Robert W, Manager at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review

Dear Sue G, Thank you for your review. We finished our renovation fully a year ago. Our lobby has also been completed for over a year now! All of our guest rooms were also renovated! We have a brand new hotel to offer you! I hope we do get a chance to see you again soon!

Munster, United States
Reviewed 12 December 2016

Wow what an amazing hotel! Wonderful Friendly Staff, they asked me what floor I would like Wow how accommodating! My room was so Clean and beautiful. The room was so clean and had wonderful amenities. Thank you for a comfortable stay. Near shopping centers I was able to do some Christmas shopping while in town. The area is beautiful and...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank druannd2016
Robert W, Manager at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review

Dear druannd2016, Thank you for your review! I am very glad to hear about your wonderful experience! I look forward to your return!

Bloomington, Indiana
Reviewed 11 December 2016

We came to Indy for our anniversary, thought the fireplace would be great with the cold weather but what a disappointment. First of all the suite is in a separate building outside of the office and we found that we had to go back to the office to get a log for the fireplace, they should have asked if we...

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Helpful?
Thank Deb W
Robert W, Manager at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review

Dear Deb W, Thank you for your review. I am glad you were overall pleased with your room. I will take these comments under consideration while imporoving the guest experience.

Anchorage, Alaska
Reviewed 9 December 2016

Staff was very friendly, I enjoyed having the living room and kitchen so I could come back late at night and fix a snack in my room and have coffee and breakfast in my room. I appreciate the proximity to Butler University, Keystone Mall, grocery store and restaurants.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank mlkc555
Robert W, Manager at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review

Dear mlkc555, Thank you for your review! I am pleased to read about your pleasant experience. I hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Homewood Suites by Hilton Indianapolis-Keystone Crossing takes the stress out of traveling by having everything you need to feel right at home. Longer staying guests at our hotel in Indianapolis north appreciate our onsite laundry room and proximity to The Fashion Mall at Keystone- find everything here from a new tie at Brooks Brothers for your big meeting to take-home treats from Godiva Chocolatier. Maintain your own workout program in our heated outdoor pool and fitness center, and relax in the whirlpool spa. The outdoor sports court lets kids from 6 - 86 burn some energy shooting hoops. Our evening social each weeknight offers a complimentary light meal and beverages (state and local laws apply). ... more   less 

Additional Information about Homewood Suites by Hilton Indianapolis-Keystone Crossing

Address: 2501 East 86th Street, Indianapolis, IN 46240
Region: United States > Indiana > Indianapolis
Price Range: £125 - £231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Indianapolis-Keystone Crossing 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Indianapolis At The Crossing Hotel Indianapolis
Homewood Suites Indianapolis
Homewood Indianapolis
Hilton Indianapolis
Indianapolis Hilton
Indianapolis Homewood Suites
Hotel Style:
#9 Green Hotel in Indianapolis
#21 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Indianapolis-Keystone Crossing staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Indianapolis-Keystone Crossing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room not by the entrance/exit. Ask if you can bring your own logs if you have a fireplace.”
 of 5 bubbles 948debw, 11 Dec 2016 | Read review
“Upper floors are usually quietest.”
 of 5 bubbles michaelcF244XD, 17 Oct 2016 | Read review
“Room facing the courtyard would be preferrable”
 of 5 bubbles Fiona403, 6 Aug 2016 | Read review
“Near the main building where breakfast and the manager's reception are.”
 of 5 bubbles KayK616, 14 Jun 2016 | Read review
“Get a suite towards the back of the facility if you can.”
 of 5 bubbles vanishingpoint1, 17 May 2016 | Read review
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