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Hyatt Place Indianapolis/Keystone

507 reviews
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Traveller (40)
Room & Suite (23)
Dining (3)
Overview
  • Excellent50%
  • Very good28%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“fashion mall”(23 reviews)
“highway side”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (507)Write a Review
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Traveller rating
238
147
63
31
24
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238
147
63
31
24
Show reviews that mention
All reviewsfashion mallhighway sidetennis tournamentmini fridgelarge flat screen tvgreat stayshopping and restaurantsstay there againroom was cleanthe sofa bedfront desk staffoatmealthe hotel staffsitting areabusiness tripcoffee makerthe breakfast area
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61 - 65 of 503 reviews
Reviewed 31 July 2017

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Review collected in partnership with Hyatt Hotels
Thank Jim B
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 2 August 2017

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Reviewed 21 July 2017

Cleaning staff piled the sheets and towels in the middle of the elevator door and I tripped over them. Cleaning staff did not help me up and was shocked when I cursed. It was very clean, but the breakfast was mediocre.More

Review collected in partnership with Hyatt Hotels
Thank johnhL3486ZO
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 24 July 2017

Thank you for taking the time to express your experience. I want to apologize for the incident that you experienced. I can assure you that this has been addressed with the team to ensure that this does not happen again in the future to you...More

Reviewed 17 July 2017

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Review collected in partnership with Hyatt Hotels
Thank A1610LOrichardb
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 20 July 2017

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Reviewed 15 July 2017

My stay at this property was a great experience. The hotel was modern and and very clean. The rooms are spacious and well decorated. The staff were helpful and very kind. I would highly recommend this hotel!

Review collected in partnership with Hyatt Hotels
Thank tarshaturner8
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 16 July 2017

Thank you for such kind words. We strive to ensure that all our guest enjoy their stay as you have. We really hope that we see you again soon!

Reviewed 11 July 2017

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Review collected in partnership with Hyatt Hotels
Thank johneG6018PF
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 12 July 2017

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$120 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Indianapolis
#20 Romantic Hotel in Indianapolis
#45 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Indianapolis
#20 Romantic Hotel in Indianapolis
#45 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (40)
Room & Suite (23)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Erica P
7 February 2017|
AnswerShow all 3 answers
Response from R2833IKanthonyc | Reviewed this property |
yes, USD $75.00 that covered all 4 days that we stayed.
1
Vote
csiebert
27 April 2016|
Answer
Response from Matthew G | Property representative |
With so many dining, shopping, and entertainment options within walking distance our location does not provide a shuttle.
0
Votes
csiebert
27 April 2016|
AnswerShow all 3 answers
Response from Andrea B | Reviewed this property |
Yes it was a remodeled room . The new couches are great.
0
Votes
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12
Room Tips
"Hard to find, got lost coming to hotel, slow elevator, unhelpful front desk, Small SUITES-not usual size..."
Read review
"Request a room away from the interstate"
Read review
"Request a room that does not face the highway. Fifth floor was quiet during our visit."
Read review
"We took advantage of a banquet type room where the teams could eat pizza and breakfast. This worked out great."
Read review
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