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Residence Inn Indianapolis Downtown on the Canal

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Residence Inn Indianapolis Downtown on the Canal
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314 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Victoria, BC
Reviewed 2 days ago NEW

We are coming to the end of our week here and have been very impressed with everything. Four of us are in a two bedroom, which is HUGE and has everything you would ever want for a hotel/long term stay. We are here for a swim meet at the IUPUI natatorium and it is only an easy 10 minute walk...

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Thank victoriakaren
Reviewed 1 week ago NEWvia mobile

The hotel stay was great. Even though they were doing construction downstairs, I couldn't hear anything from my room. Nice service as well. Very caring staff. Comfy beds as well. The hot tub was a good temperature. The breakfast was good and so was the happy hour food and drink. We would definitely stay again.

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Helpful?
Thank Jhorselover2000
Emily M, Front Office Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you for your honest feedback about our hotel! We highly value your feedback and comments. We hope to see you again when your travels bring you back to Indy! Thanks so much! Warm Regards, Sarah B.

Reviewed 1 week ago via mobile

We have come to Indy to watch watch our grand daughter swim in this meet. The hotel is close to the natatorium, so we chose it. The room we have is spacious and very clean. There are restaurants near by. The rooms have a fridge and microwave. Breakfast is included. A good place to stay near downtown Indianapolis.

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Helpful?
Thank Kenneth Z
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you so much for taking the time to give us a four star review! We are so happy and excited that you enjoyed our location, it is only a couple blocks away from the natatorium! And a couple blocks from downtown as well. We can't wait to see you again soon for the next swim meets! We enjoyed having...

Louisville, Kentucky
Reviewed 3 weeks ago via mobile

Very friendly staff. The evening snacks / drinks were excellent. Good location to walk to some restaurants. Clean rooms and overall it was nice place to stay. I would stay here again. Only down side is the $23 parking fee.

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Helpful?
Thank ds321
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you for your feedback on your stay with us! We greatly appreciate the comments about the social hour. We have such a great location here on the canal! I'm so happy that you maximized your time to the fullest. :) We hope to see you soon when your travels bring you to Indy. Have a great day, Emily L

The Hague, Netherlands
Reviewed 3 weeks ago

As a family of 4 we decided to go again to a Residence Inn. Not many hotel offer guaranteed one bedroom apartments for a reasonable price. The hotel: very good. Staff was extremely nice. The hotel in in a good condition. Only downside: one of the elevators was broken (but under repair), but the other one was enough for the...

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Thank ynop
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you so much for your four star review! We truly appreciate the time that you took to share your honest feedback. Your feedback helps us improve our products and services to our guests! We are so happy that you enjoyed your stay, the staff, the room and the location. The staff is so thrilled that you were touched by...

Wilmore, Kentucky
Reviewed 5 weeks ago via mobile

We spent a family vacation in Indianapolis over the holidays. This is a solid hotel in a great location. The young woman at the reception counter was delightful. The rooms were decent. Th breakfast was above average. Our only problem came in securing a rollaway bed for one of our teenage kids. The location is easy walking distance to downtown...

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Thank gkokesson
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you so much for your four star review of our hotel!! We truly appreciate your feedback and we can't wait to see you next time when your travels bring you to Indy! We are so delighted that you enjoyed our location right in the heart of downtown Indy!! See you soon. Warm regards, Emily L

Northville, Michigan
Reviewed 14 January 2017 via mobile

I have stayed at 3 different Residence Inns in three states over the last 8 months. This one doesn't come close in breakfast, or updates that I value in a Residence Inn. The eggs were disgusting, fake and watery. No fresh fruit(besides a banana), one loan yogurt, waffle maker was a disaster. The bed was uncomfortable. Again, I'm comparing against...

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Helpful?
Thank Erin B
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you for your honest feedback about our hotel! We highly value your feedback and comments. We hope to see you again when your travels bring you back to Indy! Thanks so much, Happy New year! Warm Regards, Emily L

GREENWOOD
Reviewed 5 January 2017

You will love this place if your priority is a reasonably priced suite with full kitchen and fireplace close to downtown/IUPUI campus/IU hospital. You will like it less if your priority is quiet (the walls are so paper thin you can join conversations in adjoining rooms - including rooms above), or cleanliness (I prefer a clean room over pointy folded...

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Thank lawmom555
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you for taking the time to share you honest feedback about our hotel! We pride ourselves with cleanliness, but I am so sorry that we fell short during your stay with us. I mentioned these to the housekeeping team this morning, and they are excited to strive for better cleanliness throughout the hotel! We hope to see you again...

Cincinnati, Ohio
Reviewed 5 January 2017 via mobile

My family of four recently visited for one night to take in a Colts and Pacers game. We arrived well before check-in time and we were able to get into our room early which was very helpful. We then walked to the Colts stadium (about a mile away). After the game, we walked to dinner at Hard Rock, and then...

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Thank sales513
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you so much for your five star review! We appreciate the time you took to share your honest feedback :) We are delighted that you enjoyed your stay and that you took advantage of all the attractions and restaurants nearby!! We hope to see you next time your travels bring you to Indy. Enjoy your New Year! Happy 2017....

DuBois PA
Reviewed 3 January 2017 via mobile

Let's get down to business: The hotel is clean and convenient. The people are friendly. The breakfast is average BUT they have Nutella! The layout of the rooms are good and showers have good pressure. The hotel is relatively quiet and we had a view of the canal and the windows open a bit. They also had a nice evening...

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Helpful?
Thank CoachBCV
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you so much for taking the time to share your feedback from your stay with us! We truly appreciate your comment about the staff, and the comment about our overall cleanliness of the hotel. We are so sorry that the breakfast was just average, but we do have many selections which is nice. :) From the waffle station, oatmeal,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Residence Inn Indianapolis Downtown on the Canal is the only hotel in downtown Indianapolis on the Historic Canal! Experience our modern look, high-tech amenities and beautiful views. Our Indy hotel on the Canal provides apartment-style suites with full kitchens, free WiFi, separate living areas and 32" flat-screen TVs. Enjoy complimentary grocery shopping service, free daily breakfast buffet and evening social hour plus the least expensive parking in downtown. From our balcony and terrace overlooking the Canal to our location just minutes from Lucas Oil Stadium, State Capitol and White River State Park, our pet-friendly Indy hotel on the Canal is perfectly positioned for great extended stays. Be sure to take a stroll on the adjacent running/walking path right outside our doors, rent a paddleboat, bike, Segway or feed the ducks! ... more   less 

Additional Information about Residence Inn Indianapolis Downtown on the Canal

Address: 350 W New York Street, Indianapolis, IN 46202
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: £142 - £261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Indianapolis Downtown on the Canal 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Residence Inn Indianapolis Downtown On The Canal Hotel Indianapolis
Indianapolis Residence Inn
Hotel Style:
#13 Family Hotel in Indianapolis
#29 Romantic Hotel in Indianapolis
#41 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Indianapolis Downtown on the Canal staff and other travellers.
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Questions? Get answers from Residence Inn Indianapolis Downtown on the Canal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room facing the canal, it's beautiful.”
 of 5 bubbles victoriakaren, 18 Feb 2017 | Read review
“choose a canal view”
 of 5 bubbles ynop, 29 Jan 2017 | Read review
“You won't hear other lodgers walking across the ceiling to the toilet at 2 a.m. if you get a room on the top floor.”
 of 5 bubbles lawmom555, 5 Jan 2017 | Read review
“Ask to have a room facing the canal”
 of 5 bubbles JGAWMR2014, 7 Dec 2016 | Read review
“Rooms on the canal have the best view”
 of 5 bubbles CDuke2014, 7 Nov 2016 | Read review
5 of 5