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Courtyard Indianapolis Airport

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157 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Ogden
Reviewed 6 days ago NEWvia mobile

The folks working here go out of their way to make sure you are taken care of from checkin, room service, restaurant. Very pleasant! I think I've said plenty but this stupid app demands I write more. I hope this is enough for stupid trip advisor app. Hotel great. Fix your dumb app trip advisor.

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Helpful?
Thank Martin W
Lewis Center, Ohio
Reviewed 3 weeks ago via mobile

Marriott is my points wife and I stayed loyal. This hotel is decent but not great. It is a clean place but certainly not crisp. The pool needs a deep clean and staff supervision. Towels and rowdy girls were excessive. The food at the bistro is the same average / neutral flavor. A fleet wide menu change is in order.

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Helpful?
Thank George S
Bill R, Front Office Manager at Courtyard Indianapolis Airport, responded to this review

Dear Good/Not Great: Every quarter we change the menu with seasonal items. This gives our frequent travelers some fresh options every 12 weeks. Part of the difference between full service and select service is the amount of staffing. The full service hotels such as the JW Marriott's, Renaissance Hotels, Autograph's, Westin's, Marriott's etc. would have pool attendants. Select Service hotels...

Gallatin, Tennessee
Reviewed 4 weeks ago via mobile

Stayed here for a soccer tournament. Location was fair but this property seems to be very pricey for where it is. Probably due to being more business oriented. Unfortunately was not traveling on an expense account. The Bistro charges $7 for a beer. Would look for other options on a return trip.

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Helpful?
Thank Kevin S
Bill R, Front Office Manager at Courtyard Indianapolis Airport, responded to this review

Dear Soccer Tournament, Our clientele is typically the business traveler as we are located close to the airport. We enjoyed having the team here at hopefully will see you back again next year.

Westwood, New Jersey
Reviewed 31 October 2016

We stayed at this hotel for a wedding and I would NOT recommend that anyone book "hotel room blocks" for a wedding at this property. While I have enjoyed stays at Marriott hotels for decades, I would now rethink my stay (at least with a Courtyard Marriott) after this experience. While the perk of this hotel was the free shuttle...

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Helpful?
Thank Mel N
Bill R, Front Office Manager at Courtyard Indianapolis Airport, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Indianapolis Airport with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very sorry...

Carol Stream, Illinois
Reviewed 19 October 2016

Room was great, clean, the lobby and the people at that location were GREAT. We were in town for the football game and could not have been treated any better. Would recommend to everybody to stay here.

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Helpful?
Thank Briansokolowski
Newport, NC
Reviewed 9 October 2016 via mobile

We came in early for a business conference and stayed here because our other hotel downtown was booked. Everyone that worked here from the front desk to housekeeping and bistro were so friendly and accomodating! Mark and Beth any are fantastic!

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Thank msnc27
Reviewed 29 September 2016

Hotel was clean and for the price was great! But best thing here was EVERY person I met was SUPER friendly and helpful. I checked in at 1:30am and I believe her name was Donna was AWESOME! In the morning the ladies making the breakfast were so up beat and nice I was blown away. I will be back!!

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Thank Vinnie4sho
Pewaukee, Wisconsin
Reviewed 22 September 2016

This is an excellent Courtyard and exceeded my expectations. The front desk, housekeeping and Bistro employees were very friendly and helpful. The rooms were very clean and it felt like a new hotel (even though it isn't.) I thought there may be a chance for airplane noise but heard none. The only downside is the lack of restaurants in close...

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Thank Tina C
Gilbert, Arizona
Reviewed 21 September 2016

The service was exemplary. Every one we encountered was happy, courteous and helpful. Our a joining rooms were very clean and fresh. The grounds were beautifully kept and very pleasing to the eye. We had ideal rooms facing the courtyard. The location was a perfect distance to downtown and the airport. It did rain while we were there but that...

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Thank Donna Maples B
Omaha, Nebraska
Reviewed 20 September 2016

Our stay was just okay. You can tell the property is an older one that they tried to update to be similar to all their other Marriott properties. A pretty good job for the most part...just our bathroom ceiling was peeling some. We did find a black curly hair in the bed and then a larger one on a pillow...

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Thank IAmElaineBenes
Bill R, Manager at Courtyard Indianapolis Airport, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Indianapolis Airport with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service....

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Indianapolis Airport

Address: 2602 Fortune Cir E, Indianapolis, IN 46241-5531
Region: United States > Indiana > Indianapolis
Price Range: £82 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Indianapolis Airport 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Courtyard By Marriott Indianapolis Airport Hotel Indianapolis
Indianapolis Marriott
Indianapolis Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Indianapolis Airport staff and other travellers.
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Questions? Get answers from Courtyard Indianapolis Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles 585benjaminh, 14 Aug 2015 | Read review
“Away from the elevators”
 of 5 bubbles 829danielz, 27 May 2015 | Read review
“It never hurts to ask for an upgrade (better floor, better room, etc). The worst they can say is no...”
 of 5 bubbles two10eleven, 15 Apr 2015 | Read review
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