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Holiday Inn Express Kendalville

149 reviews
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Traveller (8)
Room & Suite (20)
Dining (5)
Overview
  • Excellent60%
  • Very good23%
  • Average8%
  • Poor3%
  • Terrible6%
Travellers talk about
“front desk”(20 reviews)
“great golf”(2 reviews)
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
Pets Allowed
2.5 Star Hotel
All hotel details
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Reviews (149)Write a Review
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Traveller rating
87
35
12
5
10
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Time of year
LanguageEnglish
87
35
12
5
10
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All reviewshospitality roomfront deskgreat golfgreat place to stayrooms were cleanpleasant stayking roomcontinental breakfastcoffee makermarissaindianachlorinedustmicrowave
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1 - 5 of 149 reviews
Reviewed 19 October 2017

Whoever the staff member was that was assigned to our room did NOT do their job! Upon entering the room, it was apparent that the condition of the room was not up the standards we were expecting from the Holiday Inn brand. The carpets needed...More

Thank Ellen D
Response from IHGService, Guest Relations Manager at Holiday Inn Express KendalvilleResponded 3 November 2017

Hello annjaynew, Thank you for your review regarding your recent stay at Holiday Inn Express Kendallville, IN. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message...More

Hotel's Favourite
Reviewed 23 February 2017 via mobile

All the folks at this hotel were great. We were treated with kindness and respect. Breakfast was great and rooms were clean. Couldn't ask for a nicer place to stay. The cookies in the evenings were the best. Would definitely stay here again.

Thank jlshifflett
Management response:Responded 13 March 2017

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amanda Anway Assistant GM

Reviewed 24 September 2017

The staff was really friendly and accommodating. The Continental Breakfast wasn't half bad for a small town Holiday Inn Express, but the only downside is that it is not really near any other restaurants.

Thank CoffeeKnutt
Reviewed 18 September 2017 via mobile

We've stayed here a couple of times when we have been in the area. But in the future we will probably stay elsewhere. On this trip the pool was not open - evidently there had been a water pipe burst. The furnishings need an update...More

Thank Jeanne Z
Response from IHGService, Guest Relations Manager at Holiday Inn Express KendalvilleResponded 3 October 2017

Hi Jeanne Z, Thanks for your recent overnight, feedback from frequent guests are important. Although it's nice to know that most of our staff left a positive impression, I'm sorry to hear that the accommodations and services provided fell below your usual expectations. The inconvenience...More

Reviewed 28 August 2017

We took a little weekend get a way. I found out Kendallville was the home of Famous Athlete John Moses. So, The Holiday Inn Express at Kendallville was on our path. The price was very fair for the quality of the hotel. The young lady...More

Thank cartender
Response from IHGService, Guest Relations Manager at Holiday Inn Express KendalvilleResponded 11 September 2017

Hi cartender, Thanks for stopping by the Holiday Inn Express Kendallville, IN and leaving candid feedback. I'm sorry to hear about the mishap you had with the shower drain. Our hotel maintenance team will be alerted, along with housekeeping so that the issues you raised...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Heated pool
Details
Price range
US$93 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (8)
Room & Suite (20)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ash N
7 October 2017|
AnswerShow all 3 answers
Response from Amanda A | Property representative |
Or pet fee is $30.00 per night. Thank you
0
Votes
nschafer
17 October 2016|
AnswerShow all 5 answers
Response from Carpfeather | Reviewed this property |
We playedNoble Hawk and, I think, Cobblestone. Both were nice courses but not overly memorable. The holiday inn will put a package together although I think our guy did it on his own.
0
Votes
jrdman
6 September 2016|
Answer
Response from Herbert L | Reviewed this property |
While I don't have that information, I'm sure you can get it by contacting Priority Club at 1-888-211-9874. Good luck.
0
Votes
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12
Room Tips
"Double check the room with a bright flashlight before you sleep in it."
Read review
"The A/C in my room on the 3rd floor was great."
Read review
"Rooms very clean and comfortable...Staff is awesome...Breakfast was good and hot."
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"There are elevators, so an upper level room is no problem."
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