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Holiday Inn Express Hotel & Suites Lafayette East

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Holiday Inn Express Hotel & Suites Lafayette East
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139 Reviews from our TripAdvisor Community

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Showing 138: English reviews
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Reviewed 2 weeks ago via mobile

Staff is courteous and prompt and friendly. The stopper in the bathroom sink did not work. I would have liked some fresh fruit at breakfast and a hot tub. The room was clean and attractive and the landscaping was pretty. We asked for a second luggage rack but there were none available.

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Helpful?
Thank Jean E
Clarence S, Manager at Holiday Inn Express Hotel & Suites Lafayette East, responded to this review

Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff. However, I was concerned to see that you were not impressed with the condition of our property. I would like to apologize for any inconvenience these issues may have caused...

Reviewed 14 January 2017

I dont like bad reviews. I skip them and find the good ones. Staying at this hotel is fine. The building is clean and comfortable. It is what you would expect it to be. With that said, I am extremely unhappy with the management of this IHG property.

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Helpful?
Thank Caleb F
Clarence S, General Manager at Holiday Inn Express Hotel & Suites Lafayette East, responded to this review

Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your positive comments and will share these with our team so that we can continue to improve our services.

Nashville, Tennessee
Reviewed 11 January 2017

Nice staff, good room, good breakfast, comfy beds, but yikes, the other reviewers were right about the dirty, stained hall carpet. This could be greatly improved with a thorough cleaning. Carpet outside of room 225 looked like someone had a tough night and didn't make it inside the room to the bathroom (see pic) - was hard to look at...

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Helpful?
Thank 20blackmesa
Clarence S, Manager at Holiday Inn Express Hotel & Suites Lafayette East, responded to this review

We would like to thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the condition of our hallway carpets. We are in the process of taking care of this issue in our hotel, so that it will not be a problem for our guests. We value your comments and appreciate...

West Lafayette, Indiana
Reviewed 9 January 2017

My four children and I stayed here over this past weekend. We are locals, but needed a break from the freezing temps and stresses of real-life. We stayed in the family suite, which was so big, we could have probably accommodated several more people! (I like the idea of a family suite, because I don't feel comfortable with my 11-year-old...

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Helpful?
Thank Stephanie B
Clarence S, Manager at Holiday Inn Express Hotel & Suites Lafayette East, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I am happy that you had a positive and relaxing stay. It's something our staff takes great pride in, so we value your feedback. We are happy that we could make you get away from home a positive experience. Thank...

Princeton Junction, New Jersey
Reviewed 4 December 2016

More or less standard Holiday Inn Express architecture, but needs maintenance. Carpets were stained and upstairs areas looked "tired." Breakfast included in price of hotel room was standard. On the plus side, the staff was very friendly and attentive.

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Helpful?
Thank Stanner57
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lafayette East, responded to this review

Dear Stanner57, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff. However, I was concerned to see that you were not impressed with the condition of our property particularly with our carpet and our upper areas. I would like...

Dayton, Ohio
Reviewed 1 December 2016

We booked a date in the wrong month using hotels.com. The front desk of this HI Express helped us quickly and easily correct this problem. The two of us were traveling from Cincinnati to visit a customer in Chicago during the afternoon. This hotel was a friendly, comfortable, and reasonably priced halfway point to spend the night, have breakfast, and...

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Helpful?
Thank seepalebluedot
Clarence S, General Manager at Holiday Inn Express Hotel & Suites Lafayette East, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in making sure your stay is as smooth as possible. We hope to see you again in future travels!

Kendallville, Indiana
Reviewed 25 November 2016

I stayed in room 201 for 3 nights. The staff there was so helpful and friendly. The breakfast was hot and always ready on time. Clarence helped me figure out the one question that I did have. He was very professional, kind and patient! I appreciated the clean room every night that I returned! They even paid attention to details...

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1Thank nicole568
Clarence S, General Manager at Holiday Inn Express Hotel & Suites Lafayette East, responded to this review

Dear nicole568, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Province of Malaga, Spain
Reviewed 16 November 2016

I stayed here for three nights whilst on a business trip to Lafayette and I found the hotel comfortable and the staff polite and helpful. The room was huge and had all the amenities I needed during my stay and the restaurant served great food.

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Helpful?
Thank anthonymO8192WF
Clarence S, General Manager at Holiday Inn Express Hotel & Suites Lafayette East, responded to this review

Dear anthonym08192WF, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Chicago, Illinois
Reviewed 31 October 2016

I was happy with our stay at the Holiday Inn Express. I had a suite which includes a microwave, fridge and coffee maker. There is also a small sitting area with a couch. All the staff very welcoming and friendly. Every time we saw a staff member they would say good morning, hello or ask how are day was. I...

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Helpful?
Thank emmaretto
Clarence S, General Manager at Holiday Inn Express Hotel & Suites Lafayette East, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. It is always a pleasure to hear that our guests enjoy what we do for them, and we try to make their stay as perfect as we can....

Granger
Reviewed 23 October 2016

We enjoyed our stay here. The room was nice, and it was very clean. The shower head gives off a good spray. The towels are nice. We liked the bed and the bedding. My wife used the exercise room. She said it was basic: treadmill; exercise bikes, free weights; etc.. We did not use the pool, but it looked fine....

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Helpful?
Thank Victor T
Clarence S, General Manager at Holiday Inn Express Hotel & Suites Lafayette East, responded to this review

Dear Victor T, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Lafayette East

Address: 200 Progess Drive, Lafayette, IN 47905
Region: United States > Indiana > Lafayette
Price Range: £100 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lafayette East 2.5*
Number of rooms: 83
Reservation Options:
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Hotel Style:
#4 Family Hotel in Lafayette
#7 Business Hotel in Lafayette
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Lafayette East staff and other travellers.
2 questions
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New Smyrna Beach, Florida
2 months ago
Fayetteville, Georgia
11 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Lafayette East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're swimming in the winter, take a substantial coverup--the walk back to your room is COLD.”
 of 5 bubbles 105stephanieb, 9 Jan 2017 | Read review
“Ensure on check in that you have the room requested.”
 of 5 bubbles aljeneb, 16 Apr 2016 | Read review
“Ceilings are not very soundproof if you are on the lower floors with guests above. Suggest an end room .”
 of 5 bubbles 389craigw, 23 Mar 2016 | Read review
“Get a room on the 3rd floor, It was quiet. The 1st floor had the pool, work out room and dining area, so it may be a little more busy.”
 of 5 bubbles GuidaS266, 9 May 2015 | Read review
“Good clean rooms and nice staff”
 of 5 bubbles verdun1922, 28 Apr 2015 | Read review
5 of 5