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Holiday Inn Express Madison

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Holiday Inn Express Madison
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84 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Level Contributor
9 reviews
9 hotel reviews
Reviewed 4 weeks ago via mobile

The staff is very accommodating and friendly. The kids were looking forward to swimming, when we arrived we noticed the pool was under renovation. Well, the front desk staff noticed how upset the kids were and upgraded us to a jacuzzi suite. I highly recommend this place! If you stay here you are located right next to a Aldi, Kroger... More 

Helpful?
Thank traveler5797
Paul F, General Manager at Holiday Inn Express Madison, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, and I do apologize for our pool being down for renovation. We hope you will visit us again! More 

King of Prussia, United States
Level Contributor
78 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 weeks ago

Madison is a small city 2 hour from Indianapolis. There are not many hotel options. This Holiday Inn is getting renewed and has very good facilities. The staff were very receptive. They have coffee in the lobby. Keurig coffee maker in the room. Room was quiet spacious. Breakfast was also good. There is a Taco Bell two blocks away- Walkable.

Helpful?
Thank Unni M
Paul F, General Manager at Holiday Inn Express Madison, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Indianapolis, Indiana, United States
Level Contributor
6 reviews
Reviewed 20 October 2016 via mobile

Last minute reservation proved to be a great choice! Doing renovation or addition but the work did not impact my stay at all. Guest services are A+ and employee attention to assisting customers was top notch. I will stay here again, no question. All the amenities and client-focused service of a high end hotel... at an extremely reasonable rate!!

Helpful?
Thank Lisa W
Becca M, Director of Sales at Holiday Inn Express Madison, responded to this review

Thank you so much Lisa W! This is such an awesome review! I will make sure to pass this on to my front desk and housekeeping to let them know how awesome you think they are! Please come back and see us again soon! Becca M. Regional Sales Manager More 

Fort Myers, Florida, United States
Level Contributor
169 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 18 October 2016 via mobile

A typical newer design hie, and they are building on and expanding it. Got there later and leaving early, so do not know what the noise of the project has on quality of daytime hrs spent there. Staff was younger, probably college students, who appeared well trained, courteous, and efficient. Existing space shows some wear, 32" flat screen; appears very... More 

Helpful?
Thank WHR8
Becca M, Director of Sales at Holiday Inn Express Madison, responded to this review

Thank you WHR8 for your feedback. Thank you for the amazing feedback on my front desk staff! I will definitely make sure to show your kind words to them! We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. Come back and see us again soon! Cordially, Becca M. Regional Sales Manager More 

1 review
Reviewed 13 October 2016 via mobile

Bad experience, counter guys seemed more interested in eating instead of assisting. Went to my room and found no room key in the packet. Hotel is dated, carpets filthy. This is off our destination for trips to Madison.

Helpful?
Thank Roy S
Becca M, Director of Sales at Holiday Inn Express Madison, responded to this review

Thank you Roy S for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. I have forwarded your comments to my front desk staff and this will be addressed immediately. I hope you give us another try and... More 

Indianapolis, Indiana
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 October 2016 via mobile

Stayed here last year with family for Madison's Chili, Stew, Soup and Brew celebration. Great experience last year... This time not at all. Booked the hotel in September. Kids looking for a getaway and swimming in the pool. Arrived to note the remodeling going on. Was told by desk staff that pool was closed... We weren't told about this upon... More 

Helpful?
Thank Chris T
Becca M, Director of Sales at Holiday Inn Express Madison, responded to this review

Thank you Christ T. for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I couldn't apologize more that you were not made aware of our current construction. We will share your feedback with our staff and make the necessary changes. If you would like... More 

Sullivan, Indiana
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 September 2016

We went for a weekend getaway. They are undergoing some major renovation but it was all quiet during our stay. The staff was friendly. The breakfast was huge and well stocked...probably one of the biggest selections we have ever had from a free breakfast. Would definitely stay again.

Helpful?
Thank Kelly W
Becca M, Director of Sales at Holiday Inn Express Madison, responded to this review

Thank you so much Kelly for your review of our hotel! I am pleased to hear you enjoyed your stay with us and that our staff was pleasant! It's something myself and our staff takes great pride in, so we value your feedback. Please come visit with us again soon, especially when this renovation is complete! Cordially, Becca M. Regional Sales Manager More 

Liberty, Indiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2016 via mobile

My husband and I spent one night at this hotel. We had stayed here once before. Let's me say that the staff were very professional and friendly. We felt welcomed from the time we arrived to the moment we checked out. The breakfast was ok. They offered turkey and traditional sausage along with Gravy and biscuits. I tried the regular... More 

Helpful?
Thank Jaegerfarms
Desmond_GM, General Manager at Holiday Inn Express Madison, responded to this review

Jaegerfarms, I am so sorry to hear that we dropped the ball for you in regards to providing you with a dated room. I am happy to report that we have recently started our renovation project to address some of your concerns. We do believe we are the best option as far as accommodations in the area and our renovation... More 

Grand Blanc
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2016 via mobile

Staff were friendly and helpful. Room was clean and housekeeping was timely in making up the room each day. We had a king suite which was smaller than expected but sufficient. The hotel breakfast was good, cinnamon rolls were addictive. It was a quiet stay even during regatta. Would stay again.

Helpful?
Thank D Q
Desmond_GM, General Manager at Holiday Inn Express Madison, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. So glad to hear that we aren't the only ones addicted to those warm, yummy cinnamon rolls! We hope you will visit us again. Regards, Desmond... More 

Claremont, California
Level Contributor
189 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 15 June 2016 via mobile

We normally like to stay at 4 to 5 star hotels but none were available in this area. We were very pleased with the decor of our room and the cleanliness. The staff was very friendly and wanted to make sure we were happy with everything. The breakfast that was included with our room had nice healthy choices. I definitely... More 

Helpful?
Thank FLB
Desmond_GM, General Manager at Holiday Inn Express Madison, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Regards, Desmond B. General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and visit the historical town of Madison, Indiana! You will find an assortment of historical buildings scattered throughout the town. With the Ohio River running right by town, Madison is great for weekend getaways and family vacations. Hotel features include free local phone calls and a complimentary Express Start hot breakfast. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, sausage, gravy, bacon, scrambled eggs, omelets, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll.Experience Madison, Indiana with the Holiday Inn Express Hotel & Suites! Nearby attractions include: Argosy Casino, Belterra Casino, Caesors Casino, Grand Victoria Casino, Friendship, Kentucky Speedway, Clifty Falls State Park, Madison Regatta, Ribberfest Chataqua, and the Madison Folk Festival. ... more   less 

Additional Information about Holiday Inn Express Madison

Address: 300 Franks Dr., Madison, IN 47250
Region: United States > Indiana > Madison
Price Range: £90 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Madison 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Madison Hotel Madison
Holiday Inn Madison
Madison Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Madison staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Confirm if the rennovation is over or ask for quiet floors”
 of 5 bubbles 843unnim, 30 Oct 2016 | Read review
“Very quiet place in all areas”
 of 5 bubbles hainessks63, 18 May 2016 | Read review
“Best rooms are away from the hall doors and elevator”
  • Bed Bug found at head of bed, under pillows
  • Bed Bug found at head of bed, under pillows
 of 5 bubbles tjf0915, 1 Mar 2016 | Read review
“Get the king room with the hot tub.”
 of 5 bubbles ChristopherP62, 15 Feb 2016 | Read review
“Check out the window curtains, bathroom fixtures and the whirlpool at this motel.”
 of 5 bubbles Watchmaker, 2 Sep 2014 | Read review
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