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Candlewood Suites Merrillville

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Traveller (10)
Room & Suite (15)
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Overview
  • Excellent26%
  • Very good26%
  • Average16%
  • Poor12%
  • Terrible20%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
Fitness centre
2 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (50)
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1 - 5 of 49 reviews
Reviewed 6 days ago

On the way, about an hour out, I called the hotel to ask if they could turn on the ice machine in my room. The front desk clerk (Kelly) said she was willing to do that. Check in went smoothly and we were pleased to...More

Thank Roy L
Response from Derrick W, Director of Sales at Candlewood Suites MerrillvilleResponded 5 days ago

Thank you so much for choosing our hotel and for taking the time to share your experience while our guest. You will be glad to know we will be undergoing a renovation in the very near future that will improve the guest experience with several...More

Reviewed 25 March 2018

Very good location just off I 65. Let me check in early which was nice. Room very nice with table stove and large frig. Bed was comfortable. Enjoyed shower in morning. Worth the price. Had a very early wake up call and it was right...More

1  Thank Mark P
Response from Derrick W, Director of Sales at Candlewood Suites MerrillvilleResponded 26 March 2018

Mark P, We can't thank you enough for sharing your experience with us. We hope to see you again in the very near future and wish you all the best until then!

Reviewed 24 March 2018 via mobile

They picked a bad location for this hotel. The rooms are very noisy due to an adjacent interstate highway. The room was average for a candlewood. Besides the noise is the tv has this annoying Samsung advertisement that swaps between both sides of the screen....More

Thank Donald A
Response from Derrick W, Director of Sales at Candlewood Suites MerrillvilleResponded 26 March 2018

Donald A, We apologize for the dissatisfying noise you experienced as well as the issue with the TV. Please contact the hotel and ask to speak to the general manager or front office manager so we can resolve this for you to your satisfaction and...More

Reviewed 24 February 2018 via mobile

I would have given a zero if I could. I have to say that I have never stayed at a property this bad or been treated in such a manner. Especially at a property that represents the Intercontinental Hotel Group. Ihg needs to strip their...More

Thank Janet D
Response from Derrick W, Director of Sales at Candlewood Suites MerrillvilleResponded 26 February 2018

Dear Janet D, We regret that you had a less than satisfying experience while our guest. We understand how frustrating it can be to not have things go as you anticipated while spending your hard earned money and for that we truly do feel bad....More

Reviewed 30 December 2017

The room was well equipped and in a very quiet location along the hallway. The staff were very friendly and we had a good night's rest. I would definitely stay here again while passing through the area.More

Thank cruz_porter
Response from Derrick W, Director of Sales at Candlewood Suites MerrillvilleResponded 26 March 2018

Dear Cruz Porter, It is always refreshing to hear that a guest had a great experience with us.The Candlewood Suites in Merrillville, conveniently located off of interstate 65 and close to Crown Point, Hammond and Highland and a short trip to downtown Chicago, aims to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$86 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$86 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (10)
Room & Suite (15)
Questions & Answers
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Vickie217
22 May 2016|
Answer
Response from Derrick W | Property representative |
We are 100% smoke free
0
Votes
Rosalyn96
14 May 2016|
Answer
Response from Derrick W | Property representative |
We are 100% smoke free
0
Votes
Room Tips
"You can hear some traffic noise, but turn on the AC fan and it will drown that noise out. Plenty of room for..."
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"Room are effected by I65"
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"choose a different hotel"
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"I would get a room away from the highway mine was very quiet but others say not so."
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