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Hilton Garden Inn Merrillville

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Hilton Garden Inn Merrillville
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548 Reviews from our TripAdvisor Community

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Showing 543: English reviews
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Turin, Italy
Reviewed 3 days ago NEW

Great staff. Breakfast was amazing because staff was so pleasant and engaging. Great to have smiling faces to greet me in the morning. Food was good and Room was sufficient and clean. I would recommend this Hôtel to others

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank JulieBTorino
General M, General Manager at Hilton Garden Inn Merrillville, responded to this review

JulitBTorino, Thank you for staying with us and your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay. We hope to see you soon!

Heart In Texas But Body In Central Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 9 January 2017

Good stay at this location. There were a couple of oversights but nothing major or nothing that did not interfere with my stay. I rolled in late at 7:30. Wanted a room with a tub perhaps a hot tub but all were taken. Informed about being a Diamond Member but this did not merit any upgrades. The check in was...

Review collected in partnership with Hilton Garden Inn
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Thank Tim K
About Hotel's Favourite Review
General M, General Manager at Hilton Garden Inn Merrillville, responded to this review

Thank you for taking the time to share your detailed feedback with us. It was great hearing that Ray had a positive impact on your stay. We will share your comments with him. We appreciate your business and look forward to your return!

Crown Point, Indiana
Reviewed 1 week ago

Noisy room, couldn't even hear our tv. Room service food was not cooked. They told us pool area had been noisy but had quieted down. Should have been a red flag to get a different room. Ordered well done burgers from room service - they were rare.

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Helpful?
Thank rhondaj213
Channahon, United States
Reviewed 1 week ago

Welcomed with a smile from everyone behind the front desk! All were warm and inviting and made me feel like an old friend even though it was my first time at this property. Room was OK, needs a bit more attention paid to the details but good. Breakfast crew in the lobby/restaurant was fun and wonderful!! Thank you ladies, and...

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Helpful?
Thank Craig N
General M, General Manager at Hilton Garden Inn Merrillville, responded to this review

Thank you for taking the time to share your detailed feedback with us. It was great hearing that our staff and banana bread had a positive impact on your stay. We will share your comments with him. We hope to have the opportunity to welcome you again and make your future stays five stars.

Conover, North Carolina
Reviewed 1 week ago

Very nice hotel with a very attentive staff from the front desk, to dining, and housekeeping. For example Jane who had just delivered a room service meal to a guest room, offered with a smile to take our luggage cart down to the first floor. All the staff had smiles and wanted the hotel guests to feel at home.

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Helpful?
Thank JGSMMS
General M, General Manager at Hilton Garden Inn Merrillville, responded to this review

Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review. We...

New Haven, Indiana
Reviewed 1 week ago

My family stayed at the Hilton Garden Inn in Merrillville, Indiana on 1/21/2017. We booked two rooms and had what seemed to be a nice stay. The temperatures outside that Saturday got into the 60s so the rooms were a little stuffy and we set the AC on in both rooms at 70 degrees. The grandkids, their parents and us...

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1Thank ClarKathy
Merrillville, United States
Reviewed 3 weeks ago

Very clean, very helpful employees, we were in the pool all afternoon and had a great time. We had my twins birthday party here so we had a few friends come just for the pool area and the employees gave us no problems and did not bother us not once, they were very polite and helped with anything we needed.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank G4599IIjessicav
General M, General Manager at Hilton Garden Inn Merrillville, responded to this review

Thank you so much, we are thrilled that you had such a great time! I know I speak for my entire team when I say that your review reaffirms why we are in this business. We take pride in providing exceptionally clean rooms. Please let us know when you are returning so that we may provide you another great stay!

Auburn, United States
Reviewed 3 weeks ago

I love staying at the Hilton Garden Inn. They are very clean, the staff friendly, always have a bar to relax at, and overall a great value. Highly Recommended!! This specific location held true to everything I love about the HGI

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Helpful?
Thank Thomas H
General M, General Manager at Hilton Garden Inn Merrillville, responded to this review

Dear Thomas. We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the Merrillville area.

Columbus, United States
Reviewed 3 weeks ago

The hotel was extremely clean. They have dining options on site and also a bar. There is also a pool and exercise room. The staff was welcoming, helpful, and friendly. The hotel is also in a great area with tons of food choices and entertainment. They also have complimentary WI-FI. I will be booking with them again in the future.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 608britneyg
General M, General Manager at Hilton Garden Inn Merrillville, responded to this review

Thank you for taking the time to share your thoughts and comments with us. We appreciate that you enjoyed our hotel and the team here on property! It is our number one priority to provide clean and comfortable rooms. It was our pleasure to serve you and hope we have the opportunity to welcome you back again soon and earn...

Los Angeles, California
Reviewed 4 weeks ago

The service was great .. breakfast was wonderful ... room was cleaned and parking very good ... we enjoyed the whole weekend we spent I would return without a doubt.. the manager made sure we were comfortable and our stay was worth it..

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Darren G
General M, General Manager at Hilton Garden Inn Merrillville, responded to this review

Darren, Thank you for your feedback regarding your recent stay at Hilton Garden Inn Merrillville. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Merrillville

Address: 7775 Mississippi Street, Merrillville, IN 46410
Region: United States > Indiana > Merrillville
Price Range: £91 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Merrillville 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Hilton Garden Inn Merrillville Hotel Merrillville
Hotel Style:
#2 Business Hotel in Merrillville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Merrillville staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Merrillville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was near the pool so constant kids running, doors slamming (more like bad parenting)”
 of 5 bubbles 973craign, 14 Feb 2017 | Read review
“Rather than worrying about the room, find out more about the General Manager”
 of 5 bubbles ClarKathy, 11 Feb 2017 | Read review
“For a few extra dollars, we enjoyed the larger size of the suite.”
 of 5 bubbles TB-Hou, 12 Dec 2016 | Read review
“3rd floor wonderfully quiet and restful area”
 of 5 bubbles ladyarcheng, 25 Oct 2016 | Read review
“The staff are happy to recommend a quieter room location if needed, just ask :)”
 of 5 bubbles 587reneem, 27 Sep 2016 | Read review
5 of 5