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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
When I arrived at the Holiday Inn Express--Merrillville at about 1:30AM after driving almost 6 hours, my first impression was that it was a budget-type property. The rates charged at this hotel suggested that it might be a bit more upscale.
The first thing I...More
1 Thank skyguyWI
Management response:Responded 28 October 2016
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
We had spent the entire day traveling from Dublin to Stockholm to Chicago. We had a one way rental car reserved at Enterprise to drive to our home on the NE side of Indy. On our last trip we had tried staying near ORD and...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express MerrillvilleResponded 3 November 2016
Thank you for taking the time to share your recent experience at our hotel. I absolutely appreciate the generous overall rating you have given for your stay including your kind regards toward the value you have found with our accommodations. It was our...More
I should start by saying that I am a gold member and diamond member with two other major hotel chains and I only chose this hotel because it was much cheaper than my usual hotels and I figured I would give it a try.
Management response:Responded 15 October 2016
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every action and precaution to make sure that all guests are affected as little as possible. We hope you will consider us again...More
I paid three times for my one room which took two calls to corporate to straighten out, thankfully the other room that was charged to my card was my sisters & she could just pay me back. Desk staff K**s actually ended our final conversation...More
2 Thank Ashley S
Response from IHGService, Guest Relations Manager at Holiday Inn Express MerrillvilleResponded 20 October 2016
Dear Ashley S,
Thank you for your stay and for leaving a review. Your comments are important as these will help us keep track of the things that we need to improve on. I am sorry for not meeting your expectations when it comes to...More
Great staff, good complimentary breakfast in the morning, safe, and plenty of places to eat for dinner around the hotel. I traveled alone and felt comfortable all night in the room and around the place. Staff are very friendly!
Thank Angela B
Management response:Responded 28 September 2016
Thank you so much for your review! It makes my day to hear that my team was able to brighten your stay, and I cannot wait to share your comments with them! We hope to see you back in Merrillville next time!
US$104 - US$145 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Merrillville Hotel Merrillville ,