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Hampton Inn New Albany

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Hampton Inn New Albany
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334 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Pingree Grove, Illinois
Reviewed 2 weeks ago

The staff was great at the front desk, the free breakfast was good. the rooms were clean, If you use the Hilton App you get triple points which I did. Will plan on staying at the New Albany Hampton Inn on our way back from Amelia Island.

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Helpful?
Thank pauljC3627VU
Wendy S, General Manager at Hampton Inn New Albany, responded to this review

Dear pauljC3627VU, It was a pleasure having you as our guest. We appreciate your review and look forward to your return visit. Safe travels! Warm regards, Wendy S

Reviewed 3 weeks ago via mobile

Our hotel was nice but the front desk staff was not friendly when welcoming us or when we called to ask about check out. Beds would be comfortable but they slide around on the base, so if sharing with someone else you're at risk of one of you hanging off the side with no support.

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Helpful?
Thank Anothercarride
Wendy S, General Manager at Hampton Inn New Albany, responded to this review

Dear Anothercarride, Thank you for choosing us. I apologize for not having a warm welcome when you arrived. We appreciate you bringing it to our attention, along with the beds, so that it can be corrected. We always want our guests to have a great stay! Warm regards, Wendy S

Reviewed 3 weeks ago

Efficient check in/out, very friendly staff, decent breakfast, clean and comfortable room. Only real disappointment was the fitness center. Worn looking equipment, and only had I think 3 machines, some weren't working. Basically that's it. I travel a lot and a good fitness room is important to me. They might as well not even have one given the state of...

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Helpful?
Thank Michael C
Wendy S, General Manager at Hampton Inn New Albany, responded to this review

Dear Michael C, Thank you for staying with us. We have started remodeling and the fitness center is definitely on the list. We hope you will come back and visit us when it is completed. Sincerely, Wendy S

Toledo, Ohio
Reviewed 4 weeks ago

Every time we visit family in Floyd Knobs, IN we stay at the Hamilton Inn in New Albany, this makes the 3rd time this year. Every time it is a excellent experience, clean room, friendly staff, obviously our 3rd time. Only drawback the time before last was a baseball tournament, and this time a cheerleader competition, the complimentary breakfast ,...

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Helpful?
Thank scarr1218
Wendy S, General Manager at Hampton Inn New Albany, responded to this review

Dear scarr1218, Thank you for being a loyal customer. We are a very busy location but hope next time you can take part in all the amenities. Warm regards, Wendy S

Beavercreek Ohio
Reviewed 4 weeks ago

Hotel staff were pleasant. Hotel was clean and they had the to go breakfasts ready and the continental breakfast ready early so our group could eat before we left. Room 128 had a squeaky bed that needs fixed. Guessing by now they have fixed it sinc Hampton's always try to make things right. Hotel was sold out so I did...

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Helpful?
Thank Lmcgraw551
Wendy S, General Manager at Hampton Inn New Albany, responded to this review

Dear Lmcgraw551, Our team takes prides making our guests comfortable. We are glad that your stay was a good one. Take care and safe travels! Sincerely, Wendy S

Evansville, Indiana
Reviewed 21 October 2016 via mobile

This hotel is right next to I 64 and only about 10 minutes to Downtown Louisville. The checkin process was quick and easy. The room had a comfortable bed and bedding. It looked clean but definitely had an "off" smell (it smelled dirty/ stuffy) I'm guessing the carpet or upholstered furniture was to blame. The breakfast coffee was barely lukewarm,...

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Helpful?
Thank activetravelerusa
Wendy S, General Manager at Hampton Inn New Albany, responded to this review

Dear activetravelerusa, Providing a hot breakfast is something we make each morning. I apologize that the Breakfast was not what it should have been when you stayed with us. With your comments we can better prepare for our future guests. Sincerely, Wendy S

Morehead City, North Carolina
Reviewed 19 October 2016 via mobile

The Hampton Inn New Albany was a clean and comfortable hotel, just across the bridge from Louisville. The only negative is the confusing pattern of roadways when leaving the hotel and getting back on I-64, but I suspect that had something to do with construction in New Albany. The room was very clean and comfortable and the breakfast seemed to...

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Helpful?
Thank ctccbc
Wendy S, General Manager at Hampton Inn New Albany, responded to this review

Dear ctccbc, Thank you for staying with us! We are glad your stay was comfortable and clean. We appreciate your comments. Sincerely, Wendy S

Reviewed 14 October 2016 via mobile

The evening staff when I checked in were just excellent. Friendly, helpful, and smiling. Very refreshing. Nice local recommendations on where to eat, what to see and experience. Room was clean and comfortable, as expected w HI.

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Helpful?
Thank texas7jf
Wendy S, General Manager at Hampton Inn New Albany, responded to this review

Dear texas7jf, We strive to make each guest have a memorable experience with us. Thank you for being our guest! Scincerley, Wendy S

New Albany, United States
Reviewed 11 October 2016

The staff was very friendly and helpful. We interacted with different desk clerks, two housekeeping staff, and breakfast staff and all were friendly and accommodating. The room had an odor which I first thought was musty, but then realized was cigarette smoke in my non-smoking room. We kept the A/C low to hold the smell at bay. We were in...

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Helpful?
Thank Shannon M
Wendy S, General Manager at Hampton Inn New Albany, responded to this review

Dear Shannon M, It was our pleasure to have you as our guests. We are 100% Smoke Free, and apologize this room had an odor. By letting us know about your stay we can be on the watch of things like this in the future. Thank you for reviewing our hotel and we hope to see you next Harvest. Scncerely,...

springfield, United States
Reviewed 4 October 2016

Stayed here to attend a wedding in the area. Easy on and off i65 location. Quiet, clean and friendly. Right near downtown New Albany, which isn't that exciting, but had easy access to Louisville, Clarksville and Floyd Knobs.

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Helpful?
Thank Sandy F
Wendy S, General Manager at Hampton Inn New Albany, responded to this review

Dear Sandy F, Our location does bring many people to the area. Providing our guests with clean comfortable rooms is what we strive for. Thank you for staying with us and we hope to see you again. Scincerely, Wendy S

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the beautiful historic town of New Albany, Indiana. We are just 7 miles from the famous Horseshoe Casino in Southern Indiana. Approximately 10 Minutes Northwest of the Fabulous Louisville Kentucky with easy on and off access from Interstate 64 West. Just 2 blocks from the Ohio River and from all of the downtown shops and restaurants of New Albany. If you are looking for charm, class and convenience then you have found it. All the comforts of home and Hampton just minutes from the big city. ... more   less 

Additional Information about Hampton Inn New Albany

Address: 506 W Spring St, New Albany, IN 47150-3617
Region: United States > Indiana > New Albany
Price Range: £80 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn New Albany 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Hampton Inn New Albany Hotel New Albany
New Albany Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn New Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor was quiet with quick elevator.”
 of 5 bubbles meaculpakitty, 28 Aug 2016 | Read review
“Ask for a lower floor room in the summertime due to weak AC unit.”
 of 5 bubbles SeenEnough2Know, 2 Aug 2016 | Read review
“New Albany is a cool town,with some nice restaurants”
 of 5 bubbles RickC979, 17 May 2016 | Read review
“Find another motel”
 of 5 bubbles LouisD357, 27 Apr 2016 | Read review
“Easy access to interstate”
 of 5 bubbles BillS890, 23 Sep 2015 | Read review
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