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We arrived after 3:00 pm to find no one at the reception desk. The reception desk seemed to be abandoned more than it was manned over the four days we stayed there. Our room was on the second floor. Getting to the second floor involved...More
Simple accomodation-wise, but absolutely the CLEAN, FRIENDLY, BEST CUSTOMER SERVICE. Most of the staff WERE EXTREMELY warm, personable and accommodating and worked very hard and enthusiastically to be so. I Loved my stay..
A group of us needed a nights stay on a long road trip and this was at the half way mark. When we went to check in, the guy who was supposed to be working the front desk was out back smoking a cigarette and...More
There was no mention of a $50 pet fee on the website when we booked the room. We were informed of this fee at check-in. Kind of steep. We were thankful the gentleman who checked us in waived the fee due to the miscommunication from...More
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Aside from this being a little difficult location to find in the middle of the night, we experienced no major issues with the hotel. It's an older building but the rooms were recently updated and were clean. Over-all the place was just what we needed:...More
Response from Bradford M | Property representative |
The hotel didn't just have housekeepers quit, instead the hotel is rising in popularity and getting increased market share because of the extreme value they offer. Management upon seeing the trend hired experienced... More
The hotel didn't just have housekeepers quit, instead the hotel is rising in popularity and getting increased market share because of the extreme value they offer. Management upon seeing the trend hired experienced housekeepera to meet the increased demand. Management action was delayed about 1 week responding, while many were interviewed and offered jobs, for whatever reason, the local applicants have not worked out. We have reached out to a broader labor market and have hired an excellent housekeeping staff so that this ahould not be an issue going forward.