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Comfort Suites University Area

216 reviews
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Traveller (22)
Room & Suite (44)
Pool & Beach (5)
Overview
  • Excellent42%
  • Very good24%
  • Average18%
  • Poor10%
  • Terrible6%
Travellers talk about
“front desk”(41 reviews)
“room was clean”(18 reviews)
“notre dame”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
2.0 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (216)Write a Review
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Traveller rating
87
52
39
22
15
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Time of year
LanguageEnglish
87
52
39
22
15
Show reviews that mention
All reviewsfront deskroom was cleannotre damesteak and shakethe hotel offerscoffee tablewear and tearanyone travelingfirst morninggreat stayfirst floorwould stay here againsouth bend areagreat roombusiness centerenjoyed my stayfree breakfast
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11 - 15 of 215 reviews
Reviewed 3 October 2017 via mobile

As you walk in the lobby is old fashion it needs to be updated. Front desk clerk did not greet me at all. She was sitting behind office I had to yell out help. Hallways were dirty, trash everywhere. I got to my room 305...More

1  Thank lovelatina
Response from Craig B, General Manager at Comfort Suites University AreaResponded 4 October 2017

Thank you for your review. I would like to apologize about your stay. Your comments are very concerning as we just renovated our lobby, hallways, and guest bathrooms. This includes the furniture, fixtures, and carpet. I would like to speak to you further as this...More

Reviewed 25 September 2017 via mobile

I was traveling across country and happened on this hotel. The night auditor was Jackie and she treated me so well! Caring and friendly (male staff was working but, I didn’t get his name. Great place!

1  Thank Iceman1959
Response from Craig B, General Manager at Comfort Suites University AreaResponded 4 October 2017

Thank you for taking time to review our hotel. It is great to hear how Jackie went above and beyond. Positive encouragement helps direct our staff in the right direction. We value your business and hope to see you again soon.

Reviewed 20 August 2017

Booked 4 nights for Notre Dame move in weekend. Four guests in our group. Sleeper sofa blanket in closet was dirty with multiple large stains. Left notes in room two days in a row with generous tips asking for 4 bath towels and a bath...More

1  Thank 84PA
Response from Craig B, General Manager at Comfort Suites University AreaResponded 22 August 2017

Thank you for your review. I want to apologize about your stay. We will be speaking to our Executive Housekeeper as we have a pre inspection checklist. Part of that checklist are the items that you mentioned above. I would like to speak to you...More

Reviewed 10 August 2017 via mobile

Desk clerk Connie was outstanding! So nice. Really liked my room. modern decor and comfortable. Cool glass shower. Bed was super comfortable. Many restaurants nearby plus Dunkin donuts and Starbucks. Hopefully I'll be back soon!More

1  Thank Brentp27
Response from Craig B, General Manager at Comfort Suites University AreaResponded 11 August 2017

Thank you for your recent review. It is so great to hear about Connie and how she went that extra mile. We are fortunate to be located in such a great area of South Bend, only minutes from Notre Dame and surrounded with several restaurant...More

Reviewed 10 August 2017

Checked late at night. First room had extremely dirty bathroom. Got second room and took it only because it was late night and I was tired. Next day found carpet was not vacuumed. Night Manager was extremely polite

Thank harishkb
Response from Craig B, General Manager at Comfort Suites University AreaResponded 11 August 2017

Thank you for your review. We apologize about your experience and will share your response with our housekeeping team. We value your commitment to stay with us and hope to see you again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Airport Transportation
Dry Cleaning
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$96 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$96 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (22)
Room & Suite (44)
Pool & Beach (5)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Check room before moving in"
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"Don't stay here"
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"Check WIFI in room if it is important"
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"get one at another hotel"
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