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Residence Inn South Bend

221 reviews
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Traveller (57)
Room & Suite (38)
Overview
  • Excellent33%
  • Very good30%
  • Average16%
  • Poor9%
  • Terrible12%
Travellers talk about
“basketball court”(10 reviews)
“the penthouse”(5 reviews)
“full kitchen”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Reviews (221)Write a Review
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All reviewsbasketball courtthe penthousefull kitchennotre damestove topmain buildingenjoyed my stayfirst floorbusiness tripwe've stayedyogurtliving roomexercise rooma great staygreat roomfree breakfastfront desk staff
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1 - 5 of 220 reviews
Reviewed 4 days ago

I had to ask for service every day and went without or 4 days. They feel they are not supposed to do what Marriott is known for. They kept saying they were short staffed and had to tend to other residents. I am a platinum...More

Thank Mary Lou R
Response from Eileen H, Manager at Residence Inn South BendResponded 2 days ago

Thank you for taking the time to provide your feedback. I apologize that you were upset with your stay. Your concerns have been shared throughout the organization.

Reviewed 4 weeks ago

While it's not a bad place to stay, it seems that it's getting a little 'tired' and not as well kept as earlier years. It is close to shopping, and the staff is very friendly. The price is better than most, which is important to...More

Thank skmorton45
Response from Eileen H, Manager at Residence Inn South BendResponded 3 weeks ago

Thank you so much for taking the time to provide us with feedback regarding your stay. To have full, hot breakfast, complimentary wireless, and all the other great amenities included at a Residence Inn, the price can't be beat. Our rooms and gatehouse were recently...More

Reviewed 23 November 2017 via mobile

This place was the most disgusting , unclean Marriot properties I have EVER STAYED IN! The carpet is so stained and soiled its BLACK, the furniture has stains EVRYWHERE, the appliances werent clean the baseboards are DISGUSTING... UHHH they totally ruined my thanksgiving! Everything around...More

1  Thank M R
Response from Eileen H, Manager at Residence Inn South BendResponded 4 weeks ago

Thank you for providing your feedback. I would like to apologize for the disappointing stay you experienced while with us. I hope the next time you're in South Bend, we have the opportunity to show you we are working hard to address these concerns!

Reviewed 25 October 2017 via mobile

This is the weirdest Residence Inn that I have ever stayed at. There are cabins that are not connected to the main lobby area so it's annoying to have to walk outside to go to breakfast. I did get upgraded so I had a suite...More

1  Thank Jennifer S
Reviewed 25 October 2017 via mobile

I'm not typically one to gush about hotel trips but this hotel staff team has impressed me. They recognize their regulars and anyone staying more than a single night becomes a familiar friend to the hotel staff. I could list the number of times they...More

Thank Jesse K
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$109 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in South Bend
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in South Bend
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (57)
Room & Suite (38)
Questions & Answers
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Room Tips
"This is not your regular lovely Marriott. It is a shame!"
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"My only tip is go to another Marriott like we did!"
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"All rooms are around the pool and the basketball court so expect noise during the day...it's quiet after..."
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"There is no tip and the room it is awesome and clean"
Read review
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