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Waterford Estates Lodge South Bend

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Waterford Estates Lodge South Bend
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218 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Ohio
Reviewed 5 August 2013

Stayed over 4 days with a group of 8 in town for some golfing. Rooms were generally clean and in good shape, but would never be mistaken for luxurious. Hallways and common areas were okay, but generally tired. Small kitchenette area at one end of room had micro, fridge, and coffeemaker. Lots of cabinet space too. Complex is large, and...

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Helpful?
Thank rylie2719
Carla W, Front Office Manager at Waterford Estates Lodge South Bend, responded to this review

Thank you for taking the time to post your review regarding your recent stay with us. I regret to learn that we did not provide the level of customer service you deserved. Your comments will be shared with the Waterford team regarding the resturant service and the temperature of the pools. We truly value your feedback, for comments like yours...

Reviewed 30 July 2013

We had stayed at this hotel a few years ago, and thought it was pretty nice. We returned just for an overnight on our way further east (and because we were ND alums). There was a boggle-up with our reservation and it took us quite a while to get checked in. The lobby and common areas had seen better days....

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Helpful?
Thank IrishEyes13
Carla W, Front Office Manager at Waterford Estates Lodge South Bend, responded to this review

Thank you very much for taking the time to provide feedback regarding your stay. I certainly understand your concerns with your time spent at our hotel, and I am sorry that it did not meet your expectations. The issues you have brought to my attention will be addressed promptly. Please understand that your satisfaction and comfort is our top priority....

Siesta Key, Florida
Reviewed 21 July 2013 via mobile

The layout of the hotel was nice. The rooms were large but there were bugs, dead and alive in the room. There was a jelly packet between the bed and nightstand. Not thoroughly cleaned and damp. The location was good for football games at Notre Dame.

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Helpful?
Thank 11Mick11
Carla W, Front Office Manager at Waterford Estates Lodge South Bend, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay. Please accept my sincerest apologies for your less than exceptional experience with us. I only wished you had reached out to one of our associates during your visit so that your concerns could have easily been remedied. I hope you will try the hotel again in the...

Reviewed 15 July 2013

Room was okay — dark, because window opened on a hallway, but comfortable, w/ up-to-date gadgetry. There were no towels in either the outdoor or indoor pools when I went swimming but it was restocked later. Food in the bar/restaurant was adequate, reasonably priced, & served by very friendly staff.

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Helpful?
Thank Potamologist
Carla W, Front Office Manager at Waterford Estates Lodge South Bend, responded to this review

Thank you for taking the time to post your review regarding your recent stay with us. I regret to learn that we did not provide the level of customer service you deserved. We truly value your feedback, for comments like yours enable our continuous pursuit of excellence. I hope your desire to join us again hasn’t been extinguished. I will...

Reviewed 11 July 2013

We stayed at Waterford twice in July during our cross country road trip. This hotel is clean and updated with spacious rooms. MUCH nicer than the Marriott we stayed at in NJ (and a third of the price). The staff is super friendly and helpful! We will definitely stay here again should we find ourselves in South Bend.

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Helpful?
Thank Athomson154
Carla W, Front Office Manager at Waterford Estates Lodge South Bend, responded to this review

We were thrilled to see the word "excellent"! It appears that we hit the mark during your stay! Thank you for allowing Waterford Estates Lodge to be your home while in South Bend and for sharing your experience with TripAdvisor. Hope to see you soon!

Philadelphia, Pennsylvania, United States
Reviewed 4 July 2013

This was our first trip to the South Bend area and the hotel was recommended by family. Our room was a nice size with two comfortable double beds, large flat screen TV, refrigerator, microwave and coffee maker. There were also 2 comfortable chairs. There was plenty of closet and drawer space. Both the outdoor and indoor pools looked clean and...

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Helpful?
Thank Patty M
Carla W, Front Office Manager at Waterford Estates Lodge South Bend, responded to this review

Thank you for taking the time to review our hotel. I regret to hear that the restaurant was out of several menu items. I apologize for the inconvenience and your comment has been passed on to the Waterford team. Thank you again for your comments and I am pleased that you will be staying with us again in the future.

Reviewed 14 June 2013

We pulled off the road at 2:30am on our way out east and stopped at the 1st hotel we recognized from trip advisor. We had zero expectations and were more than happy with our stay. We loved the comfortable beds. The staff was friendly and the free breakfast was in the restaurant rather than being jammed into a small spot...

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1Thank Daniellestedman
Provo, Utah
Reviewed 11 June 2013

We had been to South Bend several times before discovering this place. They have updated the rooms but retained the charm that comes with an older hotel. The room was spacious, quiet and clean. You get a full breakfast here with the price of the room. The French toast is terrific! The fitness room comes with a range of dumbbells...

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Helpful?
2Thank Joe H
Carla W, Front Office Manager at Waterford Estates Lodge South Bend, responded to this review

Thank you for sharing your comments with the Tripadvisor community. I am pleased to hear that you are a repeat guest and that you enjoy your time at the Waterford Estates. Again, thank you for your nice comments and we look forward to seeing you again in the future.

Salt Lake City, Utah
Reviewed 9 June 2013

Don't let the lobby area fool you...once you head down the hallway, it's evident that this hotel needs a major facelift bad. The outdoor pool looked like it was under repair and the indoor pool and hot tub looked fishy. I was not at all interested in even dipping my toe in just in case I caught something. My room...

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Helpful?
1Thank travelforlife12
Carla W, Front Office Manager at Waterford Estates Lodge South Bend, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay. Please accept my sincerest apologies for your less than exceptional experience with us. I only wished you had reached out to one of our associates during your visit so that your concerns could have easily been remedied. Unfortunately, we are in the process of painting the outdoor...

Indianapolis, Indiana
Reviewed 1 June 2013

This property has seen it's better days and proved once again that you get what you pay for. The place shows that it probably once was a top property in South Bend but it seems like the upkeep has been too much. Worn carpets, broken ice machines, and a dimly lit restaurant showing it's age all made for a mediocre...

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Helpful?
Thank dww1212
Carla W, Front Office Manager at Waterford Estates Lodge South Bend, responded to this review

Thank you very much for taking the time to provide feedback regarding your stay. I certainly understand your concerns with your time spent at our hotel, and I am sorry that it did not meet your expectations. The issues you have brought to my attention will be addressed promptly. Please understand that your satisfaction and comfort is our top priority....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Breakfast included
  • Conference Facilities
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated near the airport, in South Bend, this hotel is close to St. Mary's College, Hesburgh Library, and University of Notre Dame. Also nearby are Snite Museum and Basilica of the Sacred Heart. PLEASE NOTE: The indoor pool will be closed from July 27- August 7. Waterford Estates Lodge features an indoor/outdoor pool(seasonal) and spa. Other amenities include a complimentary continental breakfast, complimentary wireless Internet access. The Bend Pub & Grill is open for dinner Wednesday-Saturday starting at 4pm. Guestrooms have refrigerators,microwaves,air conditioning,and complimentary wireless Internet access. Minimum check-in age is 21. ... more   less 

Additional Information about Waterford Estates Lodge South Bend

Address: 52890 SR 933 North, South Bend, IN 46637 (Formerly Ramada Inn - South Bend)
Region: United States > Indiana > South Bend
Price Range: £69 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Waterford Estates Lodge South Bend 3*
Number of rooms: 200
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Also Known As:
Waterford Estates Lodge South Bend Hotel South Bend
Waterford Estate Hotel
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Questions & Answers

Questions? Get answers from Waterford Estates Lodge South Bend staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rear wing rooms have extra door leading directly outside to the parking lot. VERY convenient for pets & access to your vehicle.”
 of 5 bubbles 853karlac, 17 Nov 2016 | Read review
“Stay away from indoor pool for a quieter room.”
 of 5 bubbles roxanneprue, 8 Jun 2016 | Read review
“If you want a window room that looks outside specify, mine looked at a inside wall.”
 of 5 bubbles mhcl2016, 10 May 2016 | Read review
“Chose a room for your needs; as a family or couple or single.”
 of 5 bubbles johnsN8643QZ, 11 Nov 2015 | Read review
“Ask for a room near the front of the property (by the lobby).”
 of 5 bubbles W5693QOcharlesd, 6 Oct 2015 | Read review
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