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La Quinta Inn & Suites Des Moines-West-Clive

2.2 miles from Clive centre
  • Free Wifi
  • Pool
  • Free Parking
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1390 NW 118th St, Clive, IA 50325-8202
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471 Reviews from our TripAdvisor Community

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Showing 469: English reviews
ocean city, nj
Reviewed 1 week ago

My husband and I with our dog stayed at this hotel for five days. We were very satisfied especially with the price, cleanliness and delicious breakfast. The location is nice too. Great restaurants and stores nearby. We would stay there again!

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Helpful?
Thank nini200642
Management response:

We appreciate your words a great deal! Always nice when guests take the time out to share their positive experiences. I will be sure to pass along your regard to the staff. Thank you again and we hope to have you back soon. L.M. Guest Ambassador La Quinta Clive - West Des Moines

St.paul,MN, United States
Reviewed 1 week ago

We only stayed one night there, however we allways at Laquinta,,,our dogs love Laquinta lol we allways leave a tip for service employees the rooms are clean..Check in and check out is a breeze,,staff are courteous and very helpful This review is an honest review,,,,,Dennis Dugan

Review collected in partnership with La Quinta
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Helpful?
Thank A501DKdennisd
Reviewed 2 weeks ago via mobile

We were gonna stay for a week so we booked the king apartment /kitchen suite but when we checked room had a full kitchen and cupboards and dishwasher but no "STOVE" rooms are "OUTDATED" very old most staff friendly except front desk sup was very rude we called twice before arriving and both times she rushed us off phone this...

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Helpful?
Thank grandcanyon82
Management response:

It is with the deepest regret that I send an apology to you and your family for the inconvenience during your stay. Comfort and quality are always first and foremost on our minds here at LaQuinta in Clive and we would like to express our regard and regrets at your lack of satisfaction with the amenities. We would also like...

Reviewed 2 weeks ago

The hotel is pet friendly and the elevators and hallways smell like wet dog. The fan in the bathroom was not working and was filthy. The paint was pealing in places. The bed was hard but on a good note the fridge worked great. The desk person was friendly and said if our room smelled he would move us. The...

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Helpful?
Thank Cyndi G
Management response:

We are so sorry to hear that your experience was less than outstanding. We are currently going room by room to clean the carpets and take further measures to make sure that the quality of each and every room is up to our standards. We know how uncomfortable smells can be and would like to assure you that your next...

Reviewed 2 weeks ago via mobile

Totally disgusting place to stay dirty rooms stained floors and beds poorly designed one has to leave the bathroom to wash ones hands as they are separated right by the room door, furnishings were falling apart , I believe it had bed bugs as a woke up on feb 3, 2017 with more than a half dozen red bites on...

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Helpful?
Thank Tony K
Management response:

Thank you very much for your comments and concerns. There is always a place for constructive feedback so that we can make corrections and adjustments where needed. Just to give you an update, after receiving your comments that morning, we brought in our pest control agency to check your room and the surrounding areas. They were not able to find...

Owatonna, Minnesota, United States
Reviewed 3 weeks ago via mobile

Disappointed - every other la Quinta I stay at is either new or refurbished. This place needs some attention! One would think a city the size of Des Moines would support this. Very friendly staff just need to refurbish the rooms.

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Helpful?
Thank Jake N
Management response:

You have our appreciation for the compliments to the staff! We have a great personnel here at the Clive location and we would like to assure you that we will continue to provide the best service possible. The maintenance and housekeeping crews are on schedule to execute routine adjustments that will help to highlight the new sheet schemes! Thank you...

Omaha, Nebraska
Reviewed 3 weeks ago

Right off the interstate, nice staff, rooms large and comfortable. Free breakfast in the morning, great indoor pool and hot tub. Centrally located with gas and food handy. Good place to stay while visiting Des Moines area.

Review collected in partnership with La Quinta
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Helpful?
Thank ebbtidekee
Management response:

Thank you so much! We truly appreciate the positive review! Our staff continuously works very hard to provide guests with the best stay possible; its always nice when someone notices! Thank you again for the accolades and your time. We can't wait to see you again soon. The Best, L.M. Guest Ambassador La Quinta Clive - West Des Moines

Champaign, IL
Reviewed 4 weeks ago via mobile

Stayed here while at a dog show. Rooms are in need of refurbishing and updates. Had to wait at front desk for someone to show up to help. Rooms were clean. Breakfast was basic. We had lots of trouble getting room keys to work. This hotel accepts dogs, which is great. Some areas to walk dogs.

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Helpful?
Thank Joyce R
Management response:

Thank you for your comments! We love our guests with pets and would like to send our appreciation for your stay. Apologies are in order concerning any issues that you may have had with the front desk; on busy weekends like ones with the dog shows there is a lot to be done so we truly appreciate your patients and...

Los Angeles, California
Reviewed 4 weeks ago via mobile

5 stars alone for the simple fact that this is a pet friendly hotel, no additional fees for up to two pets with no weight limits. CHECK IN/OUT - We called in earlier in the evening to inform the hotel staff that we would be checking in very late with our 2 dogs (2am check-in time). The woman at the...

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Helpful?
Thank quimbymouse
Management response:

Wow! Thank you for the amazing review! It is rare that someone takes the time to express the extent of their satisfaction in such detail. We are humbled by your regard and would like to proffer our sincerest thanks. Come and see us again soon. Sincerely, L.M. Guest Ambassador La Quinta Clive - West Des Moines

Sioux Falls, South Dakota
Reviewed 2 January 2017

For six years we have stayed there about twice a year. It just keeps getting more run down. It really, really needs refurbishing. We always try to stay at La Quintas when we can, but this is our last stay at this one. I will say that the staff is very good and this review only reflects on the hotel...

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Helpful?
Thank 800retire11
Management response:

Thank you so much for your stay and for taking the time out to come and share your feedback with us. We understand how important the aesthetic of the property is to our guests overall experience and want you to know that, as a staff, we will continue to do everything in our power to provide clean, comfortable, quality services...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about La Quinta Inn & Suites Des Moines-West-Clive

Address: 1390 NW 118th St, Clive, IA 50325-8202
Region: United States > Iowa > Clive
Price Range: £54 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Des Moines-West-Clive 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
La Quinta Inn Des Moines/West-Clive Hotel Clive
La Quinta Des Moines
Des Moines La Quinta
La Quinta Inn & Suites Des Moines-West-Clive Iowa
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Des Moines-West-Clive staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites Des Moines-West-Clive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Value is awesome!”
 of 5 bubbles nini200642, 13 Feb 2017 | Read review
“Our room faced the highway...no noise was heard in the room!”
 of 5 bubbles JayK836, 22 Nov 2016 | Read review
“Stay 3rd floor”
 of 5 bubbles forceofone1914, 3 Nov 2016 | Read review
“Tight driveway entrance If you're pulling a trailer.”
 of 5 bubbles MsKaren50, 27 Oct 2016 | Read review
“Try a different chain - several hotels to choose from all next to each other”
 of 5 bubbles stacys314, 22 Oct 2016 | Read review
5 of 5