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Ameristar Casino Hotel Council Bluffs

257 reviews
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Traveller (37)
Room & Suite (13)
Dining (9)
Overview
  • Excellent46%
  • Very good29%
  • Average12%
  • Poor7%
  • Terrible6%
Travellers talk about
“sports bar”(27 reviews)
“jacuzzi tub”(5 reviews)
“ameristar casino”(12 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Shuttle or Taxi Services
4.0 Star Hotel
All hotel details
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Reviews (257)Write a Review
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Traveller rating
115
76
31
18
17
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Time of year
LanguageEnglish
115
76
31
18
17
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All reviewssports barjacuzzi tubameristar casinolots of funking bedexcellent place to stayrewards programacross the riverslot machineskansas citymissouri rivergreat roomsholiday innsmoking roomgamblingriverboatshuttle
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81 - 85 of 257 reviews
Reviewed 2 February 2016

First impression is nice, better than expected. Casino is a little small but there is 3 floors so plenty of machines and table to take your money. But be aware if there is a band playing in the sports bar that evening everyone in that...More

Thank Colton H
Response from Joseph S, Social Media Specialist at Ameristar Casino Hotel Council BluffsResponded 3 February 2016

Thank you for taking the time to write this review. We appreciate hearing from our guests on how we can improve our guest experience and look forward to sharing your feedback with our leadership team.

Reviewed 26 January 2016 via mobile

Beware!!!! I stayed at this hotel on the 15th of Jan. I received a call today the 26th of January . I promptly called them back as they had left a voicemail. Thats when they accused me of stealing their laundry and I.had a chance...More

Thank klineJ45
Response from Joseph S, Social Media Specialist at Ameristar Casino Hotel Council BluffsResponded 3 February 2016

Thank you for your review. We encourage you to reach out to our Guest Experience Manager, Bethany at bethany.seidel@ameristar.com to discuss this issue further.

Reviewed 14 January 2016

Ameristar has the most comfortable beds and the rooms are always clean and inviting. We have stayed at one of the other casino's one time and we were not impressed with the accommodations. I have a host, Jana and she is truly awesome. She is...More

Thank bkhoovers
Response from Joseph S, Social Media Specialist at Ameristar Casino Hotel Council BluffsResponded 18 January 2016

Thank you so much! We are happy to hear you enjoy yourself when you visit. We appreciate you taking the time to write such a wonderful review.

Reviewed 13 January 2016

I stayed here as for the quick drive downtown Omaha you save almost $90 per night to stay over in Council Bluffs. The only draw back was poor cellular reception in rooms. Other than that the rooms were clean and modern. Good restaurants in hotel...More

1  Thank Saskproud
Response from Joseph S, Social Media Specialist at Ameristar Casino Hotel Council BluffsResponded 14 January 2016

Thanks for the review! We're happy to hear you enjoyed your stay!

Reviewed 25 November 2015

We booked two rooms for my sisters birthday. We request adjoining rooms, two Queens beds for both. I guess a month in advance wasn't enough time for that. We were told we had 2 rooms side by side (not adjoining) both had 2 Queen beds....More

2  Thank Connie G
Response from Joseph S, Social Media Specialist at Ameristar Casino Hotel Council BluffsResponded 30 November 2015

Thank you for your review. We pride ourselves on offering outstanding service to our guests and look forward to addressing your experience with our team.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$118 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Council Bluffs
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Council Bluffs
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (13)
Dining (9)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Tom60062
26 December 2017|
AnswerShow all 3 answers
Response from ED R | Reviewed this property |
It is not smoke free but, I myself don't smoke and yes smoke does bother me. But it is not really smoky as you would think.I GO THERE A LOT AND IT IS NOT THAT BAD Unless you sit next to a heavy smoker
0
Votes
Sue49321
13 August 2017|
AnswerShow all 2 answers
Response from Marko G | Reviewed this property |
Uber
0
Votes
shawna s
26 July 2017|
Answer
Response from Nikki S | Property representative |
Hello, thank you for your question. We do not offer a shuttle to the old market unfortunately. The old market is very close to our hotel and is a very cheap Uber or cab ride over. The valet department can set you up if you... More
0
Votes
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123
Room Tips
"All rooms seem ok"
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"They are all nice.."
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"Ask for room with river view"
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"Best views on the east side, quiet."
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