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Super 8 Council Bluffs IA Omaha NE Area

265 reviews
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Traveller (12)
Room & Suite (9)
Dining (2)
Overview
  • Excellent13%
  • Very good22%
  • Average27%
  • Poor17%
  • Terrible21%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Room Service
Suites
Pets Allowed
2.0 Star Hotel
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Rooms
11 Mar12 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (265)Write a Review
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1 - 5 of 265 reviews
Reviewed 3 weeks ago

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Review collected in partnership with Super 8
Thank Jeff I
Response from Tina M, Guest Relations Manager at Super 8 Council Bluffs IA Omaha NE AreaResponded 2 weeks ago

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Hotel's Favourite
Reviewed 23 November 2017

When I checked in, it was after 1:00 a.m. The clerk said it showed I was already checked in, but no credit card was shown. She then called the room but there was no answer. Instead of having me wait, she selected another room, apologized...More

Review collected in partnership with Super 8
Thank Nancy S
Response from Guest_Relations_2018, Guest Relations Manager at Super 8 Council Bluffs IA Omaha NE AreaResponded 27 November 2017

Nancy S, Thank you for sharing this heartfelt review of our hospitality and accommodations. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We look forward to serving you again...More

Reviewed 4 weeks ago via mobile

Hotel would not honor the booked internet price instead, added a fee for second person. While asked for no smoking they had us for a smoking room. They said they upgraded which was not correct. A Sheet on one bed was dirty was dirty. Not...More

Thank Karen M
Response from Tina M, Guest Relations Manager at Super 8 Council Bluffs IA Omaha NE AreaResponded 3 weeks ago

Karen M, Thank you for this review of our hotel. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard...More

Reviewed 19 January 2018

Review collected in partnership with Super 8
Thank Jeffery L
Response from Tina M, Guest Relations Manager at Super 8 Council Bluffs IA Omaha NE AreaResponded 4 weeks ago

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Reviewed 24 November 2017

we were traveling thru and used 2 rooms. it was not the worst experience. but probley would not have stayed a second night. one of the rooms had door lock issues. door would not lock. the staff did fix it or so we thought but...More

Review collected in partnership with Super 8
Thank U1825LZdonnap
Response from Guest_Relations_2018, Guest Relations Manager at Super 8 Council Bluffs IA Omaha NE AreaResponded 27 November 2017

U1825LZdonnap, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of breakfast service and for the inconvenience that you encountered with the door lock. It is our goal to impress you and exceed your...More

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About
Amenities
Top amenities
Free Parking
Breakfast included
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Room Service
Room amenities
Microwave
Details
Price range
US$65 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$65 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (12)
Room & Suite (9)
Dining (2)
Questions & Answers
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Room Tips
"Not room 129"
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"Make sure you ask the design of the suite before you book to make sure it is what you are thinking it should..."
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"Go somewhere else"
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"Don't use room #140. See photos."
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