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Hyatt Place Des Moines Downtown

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Hyatt Place Des Moines Downtown
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577 Reviews from our TripAdvisor Community

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Showing 571: English reviews
Kansas City, MO
Reviewed 2 days ago NEWvia mobile

This Hyatt place totally exceeded my expectations. I was blown away by the experience. At check-in, greeting, Gretchen was fantastic! Very nice, accommodating, helpful with local restaurant suggestions, put us on a high floor (because she actuallly ASKED if we have a room preference!), and the concierge, I can't remember his name, equally helpful and pleasant. Next morning, checkout was...

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Helpful?
Thank Michael P
Daytona Beach, Florida
Reviewed 3 days ago NEW

Check in was pretty quick,requested for another room and they didn't hesitate to do so.They have their own cooks so you can order fresh food 24/7 that was really helpful due to bad weather conditions outside.Would definately use their hotels again!!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank michaelcZ2158LF
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for sharing your latest experience with us, your feedback is valuable to us and I appreciate you taking the time to share it. I am pleased to hear our team were able to accommodate you during your time with us and I am delighted that you would stay with us again. We look forward to seeing you the...

Richmond, MO
Reviewed 4 days ago NEW

This is a very nice, clean, and people friendly hotel. Complimentary breakfast was good and helpful, when u have to hurry to morning meetings. Price is RIGHT also. The lobby has very comfortable seating, where u can visit with friends. We used the valet service, which was very timely service. We also used the shuttle service to the convention center...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank peggyh307
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for sharing your experience with us, your feedback is important to us and appreciated. I am glad you were able to take advantage of our complimentary breakfast and I will pass along you kind words to our transportation hosts and the rest of the team here. We look forward to seeing you again.

Saint Louis, Missouri
Reviewed 4 days ago NEW

I loved my stay and the great people! Everyone was super helpful and always had a smile. I would say they all went above and beyond. It was a great experience and I would for sure stay there again:))))

Review collected in partnership with Hyatt Hotels
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Thank raniae695
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking the time to share your experience at our property, I sincerely appreciate the feedback you have given. Our team will be delighted to hear you thought they were helpful and that they went above and beyond. We look forward to seeing you again in the future.

Des Moines
Reviewed 5 days ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank O1979WLsarar
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Omaha, Nebraska
Reviewed 1 week ago

My wife and I decided to go for a weekend trip to Des Moines (yes, in January) on the spur of the moment and used an award night that was about to expire. The Hyatt Place Downtown turned out to be a real treat! Everything was perfect and the staff is excellent. Breakfast is the best we've had at a...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 913hughr
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking the time to share your feedback with us, I greatly appreciate it. I am delighted to hear you and your wife enjoyed your experience here and that you would recommended the hotel as well! We look forward to seeing you again the next time you find yourself in the Downtown Des Moines area.

Atlanta, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank Steven Z
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Reviewed 1 week ago

This is a real review, not paid for by the hotel or some firm - rather a truly happy and overjoyed customer. If you want to be treated with 5-star service by the most professional, caring and upbeat staff - stay at the Hyatt Place in downtown Des Moines. The location is great, the accommodations are wonderful but the staff...

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Helpful?
Thank mariavolante
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you so much for taking the time to share you experience with us, I am sincerely grateful for the feedback you have given. I am delighted to hear how impressed you were with our team. I am going to share your kind words with all of our staff, I know they will be delighted to hear them! We look...

Lincoln, Nebraska
Reviewed 3 weeks ago

the best customer service in town! everyone at the Hyatt is wonderful, very knowledgeable on restaurants in the area! plus the Hyatt has great room service. the staff will always make you feel welcome every time they see you!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 596kassandrac
Andy H, Guest Servce Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking the time to share your experience with us. I am delighted to hear our team were able to assist during your time with us! We look forward to seeing you again the next time your travels bring you to the Downtown Des Moines area.

Waves, North Carolina
Reviewed 4 weeks ago

Great stay and great service people. Close to downtown action. Vallet service dropped us off at our dinner reservations and picked us up in a timely manner after. Room was great but pillows were super soft but at least they give you a bunch!

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Thank samsF8320LL

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities

Additional Information about Hyatt Place Des Moines Downtown

Address: 418 6th Ave, Des Moines, IA 50309-2407
Region: United States > Iowa > Des Moines
Price Range: £121 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Des Moines Downtown 3*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Hyatt Hotels Corporation, Travelocity and Priceline so you can book your Hyatt Place Des Moines Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Des Moines Downtown Hotel Des Moines
Hyatt Place Des Moines Downtown Iowa
Hotel Style:
#1 Business Hotel in Des Moines
#2 Family Hotel in Des Moines
#5 Romantic Hotel in Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Des Moines Downtown staff and other travellers.
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Questions? Get answers from Hyatt Place Des Moines Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are the best here.”
 of 5 bubbles rondrejkajr, 1 Nov 2016 | Read review
“Away from ice machine will be quieter. View is better on higher floors but costs more for that.”
 of 5 bubbles MACVirginia, 21 Oct 2016 | Read review
“I found that the extra $10 for a corner suite was well worth it.”
 of 5 bubbles 425345345, 20 Oct 2016 | Read review
“Request Room 520 for space and natural light.”
 of 5 bubbles BossRino, 7 Sep 2016 | Read review
“The higher the floor, the less street noise you'll hear.”
 of 5 bubbles sandyg971, 7 Sep 2016 | Read review
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