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Motel 6 Des Moines South - Airport

Traveller (22)
Room & Suite (43)
Traveller (22)
Room & Suite (43)
Overview
  • Excellent3%
  • Very good12%
  • Average15%
  • Poor24%
  • Terrible46%
  • 31 Jul 2018
    “Wow....not nice at all”
  • 29 Aug 2017
    “Worse than I could ever imagine”
4817 Fleur Dr, Des Moines, IA 50321-2825 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Pets Allowed
Wheelchair access
2 Star accommodation
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Reviews(66)
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  • 31
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RedHead123
Toronto
4321
Reviewed 31 Jul 2018via mobile
We booked this motel after a 15 hour drive. What a joke!

The room we got first stunk of cigarettes and I asked for a non-smoking room. The staff told me that the one side is smoking and our side was non-smoking...and they are all connected to each other. Then he transferred us to the non-smoking building. Opened our door and it was fully under construction.

The staff apologized to us and we got a refund and went somewhere else.
2 Thank RedHead123
Response from 6Team, Brand Experience Team at Motel 6 Des Moines South - Airport
Responded 1 Aug 2018
Dear Red Head, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
Apwalker4
Summit, New Jersey
93
Reviewed 29 Aug 2017
This hotel is the illegitimate child of a prison cell and a bus station bathroom after they spent a filthy-dirty weekend together locked in a janitor's closet a long long time ago. The non-smoking room we requested reeked of smoke and was liberally adorned with cigarette burns on almost every surface. The carpeting, or carpet-like surface, was stickier than a frat house floor after a keg party. There was a dirty towel left on the sink - maybe someone was going to use it to wipe the phlegm next to the drain but then got distracted. For the price of the room, cheap-but-not-really-that-cheap, I expected a place where one wouldn't need to wrap up in a plastic tarp as protection from whatever bacteria used it as its permanent address. I didn't dare look at the bedding, what was the point by then, but I still get shivers at the thought of what might have been under the Technicolor bedspreads. We left immediately for another hotel down the road - fortunately we were refunded our money with no questions asked. I never thought checking into a Holiday Inn would feel so luxurious.
1 Thank Apwalker4
Nicole5031
Minneapolis, Minnesota
203
Reviewed 26 Aug 2017
This is a 40 dollar hotel room at best. It looks like the building and its amenities haven’t been updated in about the last 25 years. The carpeting was fraying away from every wall, the bathroom was gross and complete with dead bugs, the sheets felt like they’ve been in use for about two years longer than they should have been. The air conditioner was above the closet-cutout and there was no way to turn it off, so it ran, noisily, all night long. And its constant running made everything in the room slightly and uncomfortably damp. So the pillows were a little damp. The carpet was a little damp. If you are the type to lay out clothes, in the morning they will be a little damp.

There are absolutely no additional amenities. No pool, that’s fine. But no breakfast served, the oldest CRT TV on the planet, and nothing else in the room except the bed. Not even the typical hotel-room painting. Certainly no fridge or microwave.

Literally the only redeeming quality about this hotel is that it was better than sleeping in our car, and the front desk woman was friendly. But for the price we paid, I would expect far more updated amenities. This is not a good hotel. It would have been worth a discounted rate, like 40 or 50 bucks, but if you will be paying 80 dollars anyway, you really ought to just spring another twenty for somewhere you will enjoy staying.
2 Thank Nicole5031
Response from 6Team, Brand Experience Team Member at Motel 6 Des Moines South - Airport
Responded 28 Aug 2017
Nicole, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as such, we apologize. Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay, for this reason we apologize for the disappointment you describe with the expectations of amenities. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
Stephen B
4910
Reviewed 18 Aug 2017via mobile
This is in a good location for the airport and is easy to get too. Plenty of parking.

The staff were excellent and very helpful. The room however was in a sorry state of repair. The door to the room didn't quite fit, I doubt it would sustain any attempt to break in.

The bathroom door had a kicked hole in it, probably someone trying to close it. But it was all in vain as the door is far too warped to fit the frame.

The beds were lumpy but cleanish. The floor was kinda trippy underfoot, slippers advised.

It was cheap, don't expect too much, staff were as I said excellent.
1 Thank Stephen B
Response from 6Team, Brand Experience Team at Motel 6 Des Moines South - Airport
Responded 24 Aug 2017
Dear Stephen, Thank you for posting your review and for recognizing our excellent staff. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the maintenance conditions you experienced are an exception to our guest commitment and as such, we apologize. We invite you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
DogsandDragons
Grand Rapids, Michigan
11268
Reviewed 29 Jul 2017via mobile
The room we first went in you could hardly breath. The manager was helpful, moved us to another room. That room is livable, would not stay here with my children. The first room had mold on the vents. The vents were also in very bad shape.
1 Thank DogsandDragons
Response from 6Team, Brand Experience Team Member at Motel 6 Des Moines South - Airport
Responded 8 Aug 2017
Dear Guest, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the issues you describe. We invite you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience.
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About
Description
The closest Motel 6 in Des Moines to the airport, just 3 minutes away. Plenty of green space for pets. Restaurant within walking distance. Deluxe guest rooms with micro-fridge for a nominal fee. Free Wi-Fi is More available. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
97
Price range
US$54 - US$63 (Based on Average Rates for a Standard Room)
Also Known As
Des Moines Motel 6
,
Des Moines Motel Six
,
Motel 6 Des Moines South - Airport Iowa
,
Motel Six Des Moines
Location
United States > Iowa > Des Moines
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
97
Price range
US$54 - US$63 (Based on Average Rates for a Standard Room)
Also Known As
Des Moines Motel 6
,
Des Moines Motel Six
,
Motel 6 Des Moines South - Airport Iowa
,
Motel Six Des Moines
Location
United States > Iowa > Des Moines
Photos
Traveller (22)
Room & Suite (43)
Nearby
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Questions & Answers
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Room Tips
"All outside entries"
713iker
17 Jul 2017
Read review
"Very very basic to sleep & shower - far from awesome"
roberthI8794OV
8 Jan 2017
Read review
"Leave immediately."
sudzyo_2000
27 Sep 2016
Read review
"Stay away from there."
shidoobe
19 Oct 2015
Read review
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