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DoubleTree by Hilton Des Moines Airport

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Traveller (68)
Room & Suite (45)
Dining (14)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
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Safe
HOTEL CLASS
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678Reviews
108Photos
3Q+A
60Room tips
Traveller rating
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Popular mentions
The room was not at all sound proof. I could hear everything in the rooms next to me and above me - talking, going to the bathroom, flushing the toilet, having sex. Also there was a snowstorm and all of the cars were plowed in. There was no attempt to remove the snow from behind
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Review collected in partnership with DoubleTree by Hilton
Hotel's Favourite
This hotel is located near the airport, but far enough away not to hear the the airplanes. The Front Desk staff were very helpful and professional. The room was spacious, extremely clean, and well laid out. I would stay here again.
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Review collected in partnership with DoubleTree by Hilton
Response from WendyF2019, Front Office Manager at DoubleTree by Hilton Des Moines Airport
Responded 19 Oct 2018
Thank you so very much for your review of our hotel. I am so glad you enjoyed your time with us. Please come back and visit us again soon.
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We stayed for one night while we were in town for a dance competition. Our girls got to swim and have fun while the parents got to relax. Room Service was amazing and breakfast was great! We will will be back!
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Review collected in partnership with DoubleTree by Hilton
Quiet, spacious rooms with comfortable beds. Our room had a king size bed, & large sectional couch with large footstool. There was a well-stocked coffee/ tea station & a combo alarm/ phone charging station at the bedside.
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Review collected in partnership with DoubleTree by Hilton
Response from Christopher S, General Manager at DoubleTree by Hilton Des Moines Airport
Responded 3 days ago
Thank you so much for taking the time to provide feedback on your recent stay. It is always so great to hear from our guests when they have a great experience while they were here. We look forward to accommodating you again the next time you are in Des Moines!
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We have previously loved this properly but our stay on Feb. 12th was quite different. The heating in the room did not work properly. The temp on thermostat had to be turned to 80 degrees to get heat. When you turned the thermostat down, the wall unit blew cold air (like AC)
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Response from Christopher S, General Manager at DoubleTree by Hilton Des Moines Airport
Responded 3 days ago
Thank you for your feedback on your recent stay. I was disappointed that your experience at my hotel this time was not a great one. I am so sorry that you experienced these issues while you were here. While we try our best to be sure that everything is working perfectly in our guest rooms, inevitably malfunctions do occur. Please accept my apologies that this occurred during your stay. I have attempted to research your stay here with us so as to contact you directly to be sure that we make this right with you, but I have not been able to locate your information. Please feel free to contact me at anytime so that we can work together on a resolution to this issue that you are completely satisfied with. Sincerely,
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Photo provided by managementDoubleTree by Hilton Des Moines Airport
King Suite
Photo provided by managementDoubleTree by Hilton Des Moines Airport
Guest room
Wonderful pillows!
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The website says the shuttle is available upon request. You will need to call the hotel for specifics. The hotel is 2 minutes or less from the airport so leaving by 4:55 am would be soon enough.
1 vote
Thank you for your question sherry80758 and for considering the DoubleTree Des Moines Airport Hotel as the location for your upcoming stay. We do not allow pets at the hotel with the exception of service animals with the proper paperwork. Although I will not be able to accommodate for this trip, I hope that you will think about us in the future should you be looking to travel to Des Moines again.
0 votes
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i called the property and the fact i am a HH member i got the top floor automatically and the coupons so good customer service
0 votes
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"Stay away from room #220"
"Don’t hesitate to get the 2 queen beds if you are going solo it means more amazing pillows!"
"try not to get a room close to the exit doors"
"Always ask for higher rooms away from elevators, parking lot, ice machines, etc."
"I’ve always been happy with the room no matter where it’s located."
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PRICE RANGE
US$125 - US$194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson des moinesdes moines radisson
FORMERLY KNOWN AS
Radisson Hotel Des Moines Airport
LOCATION
United StatesIowaDes Moines
NUMBER OF ROOMS
100
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