If you want exceptional customer service, beautiful guest rooms, delicious food and a unique lobby atmosphere to relax or work in, this is the place to stay. The staff is friendly and Johnny's bar is a great place to meet new people!
This hotel offers prompt and courteous service from their shuttle driver, welcoming employee and departing employee and others. The room was clean, in great repair, temperature comfortable and located close to the airport.
I stayed at the Double Tree for 4 days on business. The rooms were better than I expected. They are like mini suites. I recommend this hotel to anyone visiting Des Moines. The staff was very friendly and polite.
I stayed at the Doubletree Des Moines Airport for one night when attending an interview. There was a shuttle from the airport but I had to call them from baggage claim and it still seemed to take a long time for them to pick up and it was very cold! The hotel was only a few…
The room was not at all sound proof. I could hear everything in the rooms next to me and above me - talking, going to the bathroom, flushing the toilet, having sex. Also there was a snowstorm and all of the cars were plowed in. There was no attempt to remove the snow from behind…
"Stay away from room #220"
"Don’t hesitate to get the 2 queen beds if you are going solo it means more amazing pillows!"
"try not to get a room close to the exit doors"
"Always ask for higher rooms away from elevators, parking lot, ice machines, etc."
"I’ve always been happy with the room no matter where it’s located."