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Hampton Inn Des Moines-Airport

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Hampton Inn Des Moines-Airport
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402 Reviews from our TripAdvisor Community

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Showing 399: English reviews
Washington DC, District of Columbia
Reviewed 3 days ago NEW

Barely acceptable. Gross, and not a nice place. The rooms are small, and smelly. The layout of the place is weird (elevators are in the way back), and the lounge in the front is loud (TVs blaring) and dirty (tables are greasy and covered with food).

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Helpful?
Thank 749kelvinc
Abid T, Regional General Manager at Hampton Inn Des Moines-Airport, responded to this review

Good day: Thank you for choosing to stay with us and for taking the time to write your review. As the new regional manager for this hotel, I am most appreciative of guest feedback, even when critical. I do want to apologize to you for the short-comings experienced while staying with us. I will be speaking with the department managers,...

Nashville, United States
Reviewed 1 week ago

1. Not enough room for toiletries - no place to put our bag - Had it on the floor in the main room. 2. Hanging area on the completed opposite side of the room. Doesn't make sense and was inconvenient 3. Toilet was backing up. 4. Iron wasn't working. * I realize these are beyond the control of the staff...

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Helpful?
Thank Douglas F
Michael S, Manager at Hampton Inn Des Moines-Airport, responded to this review

Good day, Douglas: Thank you very much for staying with us and for taking the time to write your review. All reviews are shared with my team, as yours will be tomorrow at our daily meeting. While we are challenged with space, I am concerned about the functionality of the room and will be addressing specifically your concerns with the...

Nashville, United States
Reviewed 1 week ago

Breakfast was good. Beds ok. Bathroom too small for an extended stay. Need more area for four people. Need to staff accordingly for holiday's. And be available to help. We had no cleaning on one day - not a big deal. But not expected when paying a decent amount of money for a room.

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Helpful?
Thank Douglas F
Abid T, Regional General Manager at Hampton Inn Des Moines-Airport, responded to this review

Good day, Douglas: I see you wrote 2 reviews - I wanted to address this one as well. Thank you for starting with the positive comment about breakfast - that is much appreciated. While I can not increase the size of the bathroom, I will be addressing staffing concerns with housekeeping this week. I absolutely agree with you - and...

Iowa
Reviewed 1 week ago

Hampton's have always been pleasant to stay at.... clean, inviting, comfortable, locations, etc... this stay however was slightly disappointing. It is a great location, less than 1 mile from the DSM airport so that was an easy selling point in booking a room. After checking in late at night and settling into my room, I adjusted the thermostat to take...

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Helpful?
Thank IA_Hawks
Abid T, Regional General Manager at Hampton Inn Des Moines-Airport, responded to this review

Good day: Thank you so much for staying with us and for taking the time to write your review. All reviews are shared with my team and as the new regional manager, all guest feedback is critical to our success. I will be sharing your feedback with both my Front Office Manager and Maintenance Director for both proper responses from...

Stirling, Canada
Reviewed 3 weeks ago

I recently stayed two nights at the Hampton Inn at Des Moines airport. I have used this hotel several times and I find its location very convenient for late arrival or early departure from the airport. The hotel is always well kept and very clean. One thing about the Hampton Inn chain is you know what to expect and they...

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Helpful?
Thank Ozzie B
Abid T, Regional General Manager at Hampton Inn Des Moines-Airport, responded to this review

Hello Ozzie, Thanks so much for staying with us again and for taking the time to write your review. All reviews are shared with my team and so to start off the day with a positive one such as yours, it really helps to jump start our day. I appreciate the comment about restaurants but do hope you will take...

Cedar Rapids, United States
Reviewed 3 weeks ago

I rated them a 10/10. The hotel is typical of Hampton Inns. However, if I could say one negative, I would have liked them to have had a hot tub. They do have a pool that is seasonal outdoors. However, in November it is closed. I did not realize they did not have one, an assumption on my part.

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Helpful?
Thank Dawn C
Abid T, Regional General Manager at Hampton Inn Des Moines-Airport, responded to this review

Hi Dawn: Thanks so much for staying with us and for taking the time to write your review. As the new regional manager, feedback from my guests is very important. I certainly apologize for the lack of hot tub and the pool. I will be addressing our website very shortly to ensure a clear picture of our amenities is up...

Baltimore, United States
Reviewed 3 weeks ago

Hotel was very close to airport, apparently clean and safe with helpful staff and economica pricingl. Convenient shuttle service to airport. Would chose to use this hotel again if airport travel required.

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Helpful?
Thank Cynthia H
Abid T, Regional General Manager at Hampton Inn Des Moines-Airport, responded to this review

Hello Cynthia! Thanks so much for staying with us and for your positive feedback. All guest comments are important and are shared with my team, as yours will be tomorrow at our daily meeting. We look forward to having you back with us again when your travels next take you to the air. Best regards, Abid Talic

Chuburna, Mexico
Reviewed 3 weeks ago

Though the staff was overwhelmed checking in a busload of people when we arrived, we were made to feel welcome and important by staff members. There was a short delay, but unavoidable. The shuttle driver was particularly helpful. The breakfast was top notch as always at a Hampton Inn. We would definitely stay at this hotel on our next late...

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Helpful?
Thank dennisjmalone
Abid T, Regional General Manager at Hampton Inn Des Moines-Airport, responded to this review

Good day, Dennis: Thank you for staying with us and for taking the time to write your review. All reviews are shared with my team as yours has been. It is always great to start our day with positive feedback. I appreciate your understanding with the group check in and certainly welcome your positive comments about my teak at the...

Reviewed 23 October 2016 via mobile

Visiting in Des Moines and stay here for one night. Check in was fast and snacks were offered. Got in the room and there were 2 dead flies on top of the air conditioner unit. Went back to front office and room was changed with an apology. Next morning went down for coffee and breakfast. Found yogurt was expired and...

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Helpful?
Thank Travelprn
Iowa City, Iowa
Reviewed 21 October 2016

We were able to check in and then go out for a nice meal the night before our flight. The shuttle took us over to the airport in the morning and then we will pick our car up in a week. Pretty cool. Highly recommend it.

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Helpful?
Thank katym870

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Hampton Inn Des Moines Airport hotel!Here at the Hampton Inn Des Moines Airport hotel we strive to provide each and every guest with superior accommodations and unrivaled service.We are conveniently located directly across from the Des Moines International Airport and just under 4 miles from the center of Downtown. Our ideal location allows access to many area businesses and local attractions, such as Wells Fargo Arena at the Iowa Events Center.We Love Having You Here!! ... more   less 

Additional Information about Hampton Inn Des Moines-Airport

Address: 5001 Fleur Dr, Des Moines, IA 50321-2829
Region: United States > Iowa > Des Moines
Price Range: £78 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Des Moines-Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn Des Moines-Airport Iowa
Des Moines Hampton Inn
Hotel Style:
#6 Business Hotel in Des Moines
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Questions & Answers

Questions? Get answers from Hampton Inn Des Moines-Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is right in the flight path and the airport is across the street.”
 of 5 bubbles 759douglasf, 29 Nov 2016 | Read review
“Stay elsewhere for the price.”
 of 5 bubbles RandyB610, 5 Oct 2016 | Read review
“Reserve your room with the card you are going to pay with!!!!!!”
 of 5 bubbles 418juliea, 9 Aug 2016 | Read review
“If you are bothered by aircraft noise, ask for a room on the opposite side of the runway approach.”
 of 5 bubbles tomrM8085LU, 23 Jul 2016 | Read review
“stay away from the pool”
 of 5 bubbles 306davidn, 20 Jul 2016 | Read review
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