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Hampton Inn Des Moines-Airport

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Hampton Inn Des Moines-Airport
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412 Reviews from our TripAdvisor Community

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Showing 409: English reviews
Sioux Falls, South Dakota, United States
Reviewed yesterday NEW

Felt like it was just so so. For the price and brand, I expected more. Facilities were clean but outdated. Staff was efficient, but not especially friendly. Nothing bad about my stay, and would stay again if better options weren't available. Chose the location because it was part of the honor rewards program.

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Thank CharitySilvis
United States
Reviewed 2 days ago NEW

I use this hotel due to it's proximity to the airport - easy for early departures,etc. Shuttle is 24/7 on demand - this is great. Hotel is reasonable as a Hampton with breakfast. this is the 3rd time I have used this hotel

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Thank W9299WDcarolp
Mahwah, United States
Reviewed 3 days ago NEW

The location close to the airport was great. The staff was very friendly and the room was clean. The hotel has recently been renovated. The free popcorn in the evening was a very nice touch. The complimentary van to the airport was helpful.

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Helpful?
Thank Peter M
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Hello Peter - Thank you for staying with us and for taking the time to write your review. All reviews are shared with our team at our daily meeting - it is always nice to start our day with positive feedback such as yours! We look forward to having you back with us at the Hampton Inn Des Moines-Airport the...

Fort Dodge, Iowa, United States
Reviewed 6 days ago NEW

Noisy guests. Noisy outdoors. Guests yelling at each other in the hallway at midnight. Guests yelling at each other in the hallway at 3:30 am. Based upon this lake of attention, I passed on my parking arrangements there and just drove myself to the airport and parked there. Breakfast is not until 6am. And that is a problem when you...

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Helpful?
Thank Matthew H
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Good day, Matthew: Thank you for staying witu us and for taking the time to write your reivew. I want to apologize to you for the noise encountered by the other guests. This is typically not a problem for us but I will be following up with the management team to ensure rounds are done and action is taken when...

Templeton, California
Reviewed 1 week ago via mobile

Last night I flew into Des Moines from DFW following a tornado arriving at 2:30 AM. The roads were unsafe to drive to my reserved hotel in Urbandale. The Hampton was gracious providing me a room and making sure that I had a late check out today enabling me to get all work that I needed to complete this morning...

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Helpful?
Thank Paulette S
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Hi Paulette, Thanks so much for finding and staying with us; I am so glad we were available for you! Thank you also for the positive feedback regarding my team - all reviews are shared with my team at our daily meeting and so to start the day with yours, well that was just great! We look forward to having...

Sloan
Reviewed 1 week ago

The hotel property is old. They did remodel but thin walls are thin walls... the lighting from the outside parking lot flowed into the room and lighting over top of wall unit wasn't able to turn off..Room next to lobby could hear every guest that checked in from 11pm to 4am ... got woke up several times due to hall...

Review collected in partnership with Hampton
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Helpful?
Thank michelemE8875FO
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Hi Michele, Thank you for staying with us and for taking the time to write your review. I want to apologize for the short-comings experienced. As the new regional manager, feedback from our guests is critical to improving our product and service. I will be checking your room personally to see if how best to negate the lighting and noise...

Boston, United States
Reviewed 1 week ago

Very comfortable place to stay and very convenient to the airport. They even have to go breakfast bags ready if you are in a hurry. Staff was very friendly. I highly recommend the Hampton Inn at the Des Moines Airport.

Review collected in partnership with Hampton
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Helpful?
Thank jillsS4790CL
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Hello Jill - Thanks so much for staying with us and for taking the time to write your review. We certainly appreciate your positive comments and recommendation! We look forward to having you back with us the next time your travel plans take you to the Des Moines area. Best wishes for the year ahead. Abid Talic

Dubuque, Iowa, United States
Reviewed 3 weeks ago

I stayed here this past weekend when my husband and I were in town for a funeral. Check in was a breeze and the staff is very friendly. Hilton's policy is they do not have to check ID's upon check in unless they have a reason to be suspicious. This practice has always bothered me, but I am not going...

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Helpful?
Thank Jennifer K
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Hi Jennifer - Thank you for taking the time to write your review. I am sorry it was for a sad occasion but pleased that my team and the hotel served you well. I will be reviewing your comments tomorrow morning at our daily meeting and will be sure to especially point out the desk staff and the night auditor-...

Eufaula, Alabama
Reviewed 12 December 2016

This was a great hotel. The staff was extremely polite and very helpful. The WIFI is very strong. The rooms are very nice. The staff keeps the rooms very nice. It is located near the airport for ease in and out. I would definitely stay here again.

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Helpful?
Thank Mack M
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Hi Mack, Thanks so much for staying with us in December and for taking the time to write your review. I have shared your positive comments with my team which was very much appreciated! The staff here works hard and it is great to be recognized. We look forward to having you back again when your travels next take you...

des moines, United States
Reviewed 11 December 2016

I have always enjoyed Hamptons. They have the best beds, pillows, and the rooms are always very clean. They have some better options for breakfast than is typical and I have always had very good experiences with the staff. They also have very affordable rates. I recommend Hampton Hotels.

Review collected in partnership with Hampton
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Helpful?
Thank 118kimberlyw
Abid T, Manager at Hampton Inn Des Moines-Airport, responded to this review

Hi Kimberly, Thanks so much for staying with us in December and for taking the time to write your review. All reviews are shared with my team as yours was last week. We certainly appreciate your positive comments - it is always a great way to start our day! We look forward to having you back with us again. Best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Hampton Inn Des Moines Airport hotel!Here at the Hampton Inn Des Moines Airport hotel we strive to provide each and every guest with superior accommodations and unrivaled service.We are conveniently located directly across from the Des Moines International Airport and just under 4 miles from the center of Downtown. Our ideal location allows access to many area businesses and local attractions, such as Wells Fargo Arena at the Iowa Events Center.We Love Having You Here!! ... more   less 

Additional Information about Hampton Inn Des Moines-Airport

Address: 5001 Fleur Drive, Des Moines, IA 50321
Region: United States > Iowa > Des Moines
Price Range: £91 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Des Moines-Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn Des Moines-Airport Iowa
Des Moines Hampton Inn
Hotel Style:
#6 Business Hotel in Des Moines
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Questions & Answers

Questions? Get answers from Hampton Inn Des Moines-Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe away from the airport would be quieter”
 of 5 bubbles 78MatthewH, 18 Jan 2017 | Read review
“The hotel is right in the flight path and the airport is across the street.”
 of 5 bubbles 759douglasf, 29 Nov 2016 | Read review
“Stay elsewhere for the price.”
 of 5 bubbles RandyB610, 5 Oct 2016 | Read review
“Reserve your room with the card you are going to pay with!!!!!!”
 of 5 bubbles 418juliea, 9 Aug 2016 | Read review
“If you are bothered by aircraft noise, ask for a room on the opposite side of the runway approach.”
 of 5 bubbles tomrM8085LU, 23 Jul 2016 | Read review
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