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Hampton Inn Des Moines-Airport

497 reviews
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Traveller (40)
Room & Suite (28)
Dining (3)
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Overview
  • Excellent34%
  • Very good29%
  • Average19%
  • Poor11%
  • Terrible7%
Travellers talk about
“on demand”(6 reviews)
“early flight”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2.5 Star Hotel
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Offers from Hampton Inn Des Moines-Airport
Special Offer: Double Points, Every Stay
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (497)Write a Review
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56
35
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LanguageEnglish
156
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97
56
35
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All reviewsdes moines airporton demandearly flightshuttle servicerental caran older hotelpark and flyrooms are cleanthe breakfast areafront desk staffhot breakfastfresh fruitconvenient locationwould definitely stay here againpopcornproximityia
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51 - 55 of 493 reviews
Reviewed 15 June 2017

I stay at a lot of Hampton Inns, but this one needs updated and management that cares. Air conditioning system needs fixed, when there is a thermostat on the wall telling you to use the controls on the unit, there is a problem. Night lights...More

Review collected in partnership with Hampton
Thank Kevin F
Response from Abid T, Regional Manager at Hampton Inn Des Moines-AirportResponded 25 June 2017

Hello Kevin, Thanks for staying with us and for taking the time to write your review. All reviews are shared with my team, as yours was and with that, our collective apologies. I want you to know that indeed, we do have managers who care;...More

Reviewed 15 June 2017

Very disappointed in staff. Quoted one price and charged another, also received phone call saying they didn't have rooms for the rest of the week for us, when we had a confirmation of our reservation, and pool was down all week, while it being 90...More

Review collected in partnership with Hampton
1  Thank 117gretas
Response from Abid T, REgional Manager at Hampton Inn Des Moines-AirportResponded 25 June 2017

Good day: Thank you for staying with us and for taking the time to write your review. To say I am disappointed, would be an understatement. It is one thing to have a mechanical issue, quite another to respond the way we did. I apologize...More

Reviewed 3 June 2017 via mobile

The staff is always friendly and helpful. The rooms are clean and comfortable. The morning breakfast offers a variety and is really good. I would recommend this hotel, I stay at this location most of the time that I visit Des Moines, Iowa for both...More

Thank Katie K
Response from Abid T, Regional Manager at Hampton Inn Des Moines-AirportResponded 4 June 2017

Hi Katie: Thank you so much for being our cheerleader! We appreciate you coming back time and again and for taking the time to write your review. All reviews are shared with my team, as yours will be this morning at our daily huddle. We...More

Reviewed 1 June 2017

Superb front desk staff, absolutely friendly and helpful in every way including providing me hand-drawn maps to two local business I asked about. Restaurant recommendations were equally helpful. It was the sort of service you'd expect at a very expensive hotel.More

Review collected in partnership with Hampton
Thank rickd930
Response from Abid T, Regional Manager at Hampton Inn Des Moines-AirportResponded 4 June 2017

Hello Rick - Thanks so much for staying with us and for taking the time to write your review. All reviews are shared with my team - and I have just sent your comments on to my AGM to share with the staff this morning...More

Reviewed 31 May 2017

Impeccable service; excellent accomodations! Front desk staff, housekeeping, rooms were all excellent. Great breakfast! Very clean rooms, quiet surroundings...this was a repeat visit for us while visiting Des Moines. We never stay any where else!More

Review collected in partnership with Hampton
Thank Chris S
Response from Abid T, Regional Manager at Hampton Inn Des Moines-AirportResponded 4 June 2017

Hi Chris: Thanks for staying with us again and for taking the time to write your review. All reviews are shared with my team, as yours will be at our daily meeting. Your review will be the highlight of our meeting - so thank you...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$105 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Des Moines
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Des Moines
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (40)
Room & Suite (28)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
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Room Tips
"use the mobile check in"
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"ask for a room towards the back away from the street"
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"Not the highest floor."
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"Room 404 has an issue with the door latching when it closes on it's own."
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