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My daughter and son - n- law stayed here Christmas night and the next night. Fairly comfortable room with little noise. The breakfast was adequate. The front desk fella was not real professional as he was eating a bowl of cereal when the checked in...More
Thank Cindi K
Response from Leslie T, General Manager at Settle Inn & Suites HarlanResponded 2 weeks ago
Thank you for your review, we appreciate knowing what things you liked and what we can work on.
We were in town for a funeral and had 21 guests. Staff were so helpful and accommodating! We checked out and went to the funeral leaving only one room with a late check out. We all piled back into the place after the funeral and...More
Thank Diana S
Response from Leslie T, General Manager at Settle Inn & Suites HarlanResponded 1 December 2017
Thank you for your review. We were happy to help and be sure you had a great stay.
Best hotel in Harlan, but that’s not saying much since there’s only 3 hotels in Harlan. Pretty basic, nothing fancy, kind of dated, but room was clean (although smelled a little musty/moldy) and hotel was pretty quiet considering there were a bunch of guests in...More
Thank Maggie D
Response from Leslie T, General Manager at Settle Inn & Suites HarlanResponded 27 November 2017
Thank you for your review. I want to personally apologize for the prep time on the breakfast. They are frozen until needed. They are to be thawed before serving. I will be sure to have the breakfast out and at the temps needed. We are...More
Nineteen family members gathered in from Minnesota, Iowa, Arkansas, Oregon, Nebraska and Colorado to celebrate a cousin/wife/daughter/sister's memorial service. The personnel at the hotel were so helpful, friendly and caring. They made our time there so very special. The meeting room we congregated in each...More
Response from Leslie T, General Manager at Settle Inn & Suites HarlanResponded 30 October 2017
I appreciate your review and want to thank you for your kind comments. It is our pleasure to help make sure your stay with us is comfortable (not just your bed) and inviting. Thank you for choosing us and we hope to be able to...More
I booked this hotel for a business trip. The hotel was very nice and clean. I had a king size bed which was very comfortable. The room was spacious. Had a refrigerator and microwave in the room. Breakfast selection was good. Cold cereal, oatmeal, hard...More
Response from Leslie T, General Manager at Settle Inn & Suites HarlanResponded 28 August 2017
Thank you for your review. Glad to be here for all of your lodging needs.