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Holiday Inn Express Hotel & Suites

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48 Reviews from our TripAdvisor Community

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Showing 48: English reviews
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Lakeville, Minnesota
Reviewed 3 weeks ago

I spend 100-150 days a year in hotels for business. I am in Sheldon, IA to speak at the local community college. I stay at the newest hotel, the Holiday Inn Express. The service was fine, the room was clean, etc.. The main complaint is that in the morning the maids went down the entire hallway waking everyone up. Literally...

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Helpful?
Thank Richard L
SheldonHIE, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Richard L, Thank you for taking the time to write us a review for the hotel. I apologize for the early wake up during your stay. Our housekeepers don't start until 9:00am and start with the rooms that have already checked out, but still have to knock to make sure no one is in there. Our laundry gal will...

Sioux Center, Iowa
Reviewed 6 February 2017

We went to this hotel with around 50 of our family members for a Christmas party. It was amazing service the front desk was very accommodating and helpful.the pool was a huge hit for the kids and breakfast was terrific. This hotel does it right!! Thanks for the wonderful stay!!

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Helpful?
Thank Karen M
SheldonHIE, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Karen M, Thank you for the wonderful review of the hotel! I'm happy to hear that we were able to meet your needs so well. We have an awesome staff and we take great pride in our customer service abilities. Our breakfast has quite the variety and selection to fit almost any need. Our pool is rather large and...

Reviewed 19 January 2017 via mobile

Easy access off highways 18 or 60. We travel a lot for business and usually seek out HIE. This location did not disappoint. Asked for a first floor room and received it. Room and bathroom were clean, inviting, and comfortable. Breakfast is the standard HIE and we love the coffee! Definitely recommend!

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Helpful?
Thank Pat H
SheldonHIE, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Pat H. Thank you for taking the time to write us a review for our hotel. We all work hard, from top to bottom, to make each stay as good as it can be. We do have a very good location with easy access from two main highways. That may be part of the reason we stay so busy...

Saint Paul, Minnesota
Reviewed 17 January 2017

This has been one of the best hotels I've stayed at. I used to travel a lot for work and stayed at this one almost every week. The rooms are always spotless and the breakfast always good. The hotel receptionists even recognized me as a frequent customer.

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Helpful?
Thank MiriLemon
SheldonHIE, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear MiriLemon, Thank you for the great review of our hotel! I'm glad that we are able to meet your needs so well. We try to make our guests feel like a part of the family while they are here and it sounds like we are doing it well! I hope you will continue to stay with us and that...

White Bear Lake, Minnesota
Reviewed 3 November 2016

The hotel staff was wonderful, the room was clean & comfortable. Loved the promotion that corporate is doing with the Snoozapalooza, even though we aren't late sleepers, I can see where this would be very beneficial to a lot of people. The thank you note we found under the door was a nice little added touch to already great service.

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Helpful?
Thank Pat5414
SheldonHIE, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Pat5414, Thank you for the wonderful review of our hotel! We love to hear feedback of any kind but it's always better when it's as good as this is! I'm happy to hear that my staff took such good care of you. The thank you notes are something we like to do to set ourselves apart from all the...

Reviewed 31 August 2016

Hotel Staff is amazingly friendly and helpful, allowed a early check in and late check out since we were traveling with small children. Pool can be a little bit crowded at times with people from town coming to swim but that was a very small inconvenience.

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Helpful?
Thank Bobbie S
SheldonHIE, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Bobbie J, Thank you for writing us such a great review. I'm so glad to hear that you enjoyed your stay so much! Our pool is a big hit with our guests and with the public also, it gets a lot of use. Early checkin and late checkout is a small thing but can make a big difference with...

Reviewed 21 August 2016

Paige was just wonderful at check in, efficient, friendly, appropriately curious about my stay and travel, truly a delight to meet. On top of that, the next morning I received a thank you note for my stay, how lovely!!. Hotel was clean, comfortable, had a great breakfast, one of the best I ever had and really delicious Cinnamon rolls. Thank...

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Helpful?
Thank Janly
SheldonHIE, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Janly Thank you for such a great review of our hotel! I will be sure to pass the praise along to Paige. We get some pretty great feedback from our thank you cards as well. It's just something to help set us apart from other hotels, a nice personal touch. Be sure to stop in again if you are...

Carroll, Iowa
Reviewed 28 June 2016 via mobile

I was shocked to see that for one night in this motel it was more then any motel I've ever stayed in when visiting Omaha or Des Moines!! For this tiny town?? Putting that aside, this is very beautiful and clean. The pool is enormous as it is also available for the public to use. They even have a lifeguard,...

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Helpful?
Thank kapmom44
SheldonHIE, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear kapmom44, Thank you for the review of our hotel. I'm glad you had a chance to enjoy the pool. We do get a lot of complements about it. Our breakfast is pretty amazing too! Also happy to hear that you had such a great night sleep. I'm sorry that the pop machines had no water in them for you....

Omaha, NE
Reviewed 16 June 2016

Very nice hotel, clean, good amenities, good breakfast, etc. No complaints at all except the price! This hotel is grossly overpriced for such a small town. That's why it's overpriced. They know visitors have few options so they are gouging guests. I have stayed in other hotels in the Dallas area, the San Antonio area, the Oklahoma City area, even...

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Helpful?
Thank bkldy
SheldonHIE, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear bkldy, Thank you for writing us a review. We appreciate all feedback! I'm happy to hear that you had a great stay. We do have quite a few amenities and little things as extras that add up to make a big difference. I will pass the comments regarding our rates onto our management. I hope to see you again...

Superior, Colorado
Reviewed 2 May 2016

We enjoyed our stay here. The staff was very friendly and helpful. The rooms were well kept and clean. Our beds were very comfortable. The breakfast was very good as well. We would recommend this hotel to any family or friends.

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Helpful?
Thank GregDieter
SheldonHIE, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear GregDieter, Thank you for the great review! I'm glad to hear that your stay was such a good one. We strive to make every stay that way! We hope to have you come and visit us again soon. Have a great day! Sincerely, Charity Harper Front Desk Manager

29 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Give it a shot. Hopefully the management has corrected the maid problem.”
richardlS3664UI, 31 Mar 2017 | Read review
“Third floor was very quiet. Also the pool is amazing for the family weekend!”
555karenm555, 6 Feb 2017 | Read review
“Just ask Chris!”
ilovetotravel32456, 9 Apr 2016 | Read review
“Just off two highways with good access.”
hazmatt457, 8 Feb 2016 | Read review
“all rooms are good”
lisasQ1694XK, 16 Dec 2015 | Read review
5 of 5