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    Holiday Inn Express & Suites Urbandale

    8789 Plum Dr, Urbandale, IA 50322-6245
    Hotel website
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    Savings alert: 15% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (6)
          Room & Suite (7)
          Dining (5)
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          653 reviews
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          Fairfield Inn & Suites by Marriott Des Moines Urbandale
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          Stoney Creek Hotel and Conference Center - Des Moines
          432 reviews
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          Overview
          • Excellent47%
          • Very good33%
          • Average13%
          • Poor4%
          • Terrible3%
          Travellers talk about
          “hi express” (4 reviews)
          “hie” (11 reviews)
          “hotels” (24 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Hotel
          Suites
          Fitness centre
          Wheelchair access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Holiday Inn Express & Suites Urbandale
          Special Offer: Book Direct and Save
          Hotel deals
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          Hilton Garden Inn Des Moines/Urbandale
          493 reviews
          #1 of 11 hotels in Urbandale
           
          Microtel Inn & Suites by Wyndham Urbandale/Des Moines
          653 reviews
          #3 of 11 hotels in Urbandale
           
          Fairfield Inn & Suites by Marriott Des Moines Urbandale
          109 reviews
          #4 of 11 hotels in Urbandale
           
          Stoney Creek Hotel and Conference Center - Des Moines
          432 reviews
          #1 of 4 hotels in Johnston
           
          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (165)
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          There are newer reviews for Holiday Inn Express & Suites Urbandale See the most recent reviews

          11 - 15 of 165 reviews

          Reviewed 26 January 2017 via mobile

          The rooms are usually great and the customer service is wonderful. We take our kids there every time we travel to Iowa because the breakfast is great and it's kid friendly!! This trip was tough because the thermostat in the room didn't work. It felt...More

          Thank 94Hawkeye
          Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 27 January 2017

          Thank you for your feedback about your stay. We apologize for the issues you faced during your stay with us. We are thrilled to hear that you will be back with us and will as always do everything we can to make your stay an...More

          Reviewed 30 December 2016

          This is a typical Holiday Inn Express. This seems like a new hotel but not decorated like some of the other more modern ones. Check in was very fast and quick. We were on the 3rd floor and the hallways had an odor which might...More

          Thank Andrew T
          Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 31 December 2016

          Thank you for your feedback. We appreciate you taking the time to let us know about your stay. As with all of our reviews we will use your comments to make sure that we can continue to grow and provide the excellent service you have...More

          Reviewed 30 December 2016

          Stop here just before Christmas, The hotel is off of a service road that parallels Plum Drive, the entrance to the service road is at the hotel before you get to the Holiday Inn Express, or you have to drive pass and come back at...More

          Thank business-traveler-Mn
          Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 31 December 2016

          Thank you for choosing us for your Christmas stay. We are thrilled you enjoyed your time with us and apologize for the difficulties finding our entrance. We are in a growing area and some changes are being made to Plum Drive in the upcoming years.

          Reviewed 21 November 2016

          Stayed for four nights in November for business. It's your typical HIE hotel. So, if you've stayed in one before it's no different. In the morning, I never did see anyone at the front desk. They always had a sign up to call an extension....More

          Thank kkitelin
          Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 22 November 2016

          Thank you for your feedback bout your most recent stay with us. We apologize for the issues you mentioned in your post and will work to get these items rectified with our team. We hope to see you again and thank you for your loyalty...More

          Reviewed 16 November 2016

          I had to stay here for a few days on a business trip. This place had nice rooms, nice staff and a nice overall property. There was plenty of parking and the breakfasts looked good. I would stay here again.

          1  Thank brandon F
          Response from Nick C, Manager at Holiday Inn Express & Suites UrbandaleResponded 18 November 2016

          Thank you for taking the time to let us know about your stay. It is our goal to have our guests leaving our property feeling great about their lodging decision. We look forward to you paying us a visit again in the near future.

          Hilton Garden Inn Des Moines/Urbandale
          493 reviews
          #1 of 11 hotels in Urbandale
           
          Microtel Inn & Suites by Wyndham Urbandale/Des Moines
          653 reviews
          #3 of 11 hotels in Urbandale
           
          Fairfield Inn & Suites by Marriott Des Moines Urbandale
          109 reviews
          #4 of 11 hotels in Urbandale
           
          Stoney Creek Hotel and Conference Center - Des Moines
          432 reviews
          #1 of 4 hotels in Johnston
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Breakfast included
          • Meeting Rooms
          • Self-Serve Laundry
          • Dry Cleaning
          • Laundry Service
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          Details
          • Price range
          • US$134 - US$196 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 93
          • Reservation Options
          • TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotels.com, Orbitz, Priceline, Travelocity, Hotwire, Hotel.de, getaroom.com and HotelQuickly so you can book your Holiday Inn Express & Suites Urbandale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Iowa >
          • Urbandale
          • Also Known As
          • Holiday Inn Express & Suites Urbandale Iowa
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          Traveller (6)
          Room & Suite (7)
          Dining (5)
          Pool & Beach (2)
          Hotel & Grounds (14)
          Bathroom (2)
          Business Centre & Event Rooms (1)
          Nearby
          Hilton Garden Inn Des Moines/Urbandale
          493 reviews
          .34 miles away
           
          Hampton Inn & Suites Des Moines/Urbandale
          9 reviews
          .04 miles away
           
          Fairfield Inn & Suites by Marriott Des Moines Urbandale
          109 reviews
          .08 miles away
           
          Microtel Inn & Suites by Wyndham Urbandale/Des Moines
          653 reviews
          .05 miles away
           
          Nearby Restaurants
          Texas Roadhouse
          206 reviews
          .27 miles away
          Ruby Tuesday
          110 reviews
          .16 miles away
          Starbucks
          26 reviews
          .43 miles away
          Cozy Cafe
          50 reviews
          .45 miles away
          Nearby Attractions
          Sky Zone Trampoline Park Des Moines
          21 reviews
          2.76 miles away
          Living History Farms
          165 reviews
          2.79 miles away
          515 Brewing Company
          30 reviews
          3.57 miles away
          Buccaneer Arena
          22 reviews
          2.65 miles away
          Questions & AnswersAsk a question
          Ryan M
          do all rooms have 2 queen beds and a sleeper couch?
          15 July 2015|
          Answer
          Response from Nick C | Property representative |
          We do have rooms that have 2 queen beds and a sleeper couch. These rooms are our 2 queen suites. Not all rooms have this option. Only the 2 queen suites.
          0
          Votes
          Lisa A
          Are the living areas in the suites completely separated from the bedroom (door vs. a 'privacy' wall?
          18 November 2014|
          Answer Show all 2 answers
          Response from ssabolovich | Reviewed this property |
          There are two queen beds and a sleeper couch. No enclosed bedroom.
          0
          Votes
          Room Tips
          "Very quiet area but not much of a view."
          Read review
          "Make sure things work before settling in"
          Read review
          "Check to see if there is a major event in the area with younger individuals"
          Read review
          "Go to the IHG website"
          Read review
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