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West Des Moines Marriott

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West Des Moines Marriott
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358 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Omaha, Nebraska
Reviewed 1 week ago

Been here many times, but the latest was for a friends reunion during New Year's. Reserved three rooms and all were close on the same floor (2 adjacent, 1 across the hall). Appreciated the forethought to make that happen. Pool great for the kids. Nice location for dinner choices. I'm an early riser and it's nice to get up, sit...

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Helpful?
Thank VastWasteland
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear VastWasteland, Welcome back! Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experience due to our amenities and friendly service. On behalf of our entire team, I thank you for your kind remarks. Please...

Austin, Texas
Reviewed 1 week ago

The hotel is located close to shopping and restaurants with plenty of free parking. The rooms are large and clean. Nice décor as well. The only issue at the time was a broken elevator which caused waiting in long line to get up to our rooms. The front desk staff were very accommodating and re-booked us in a lower floor...

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Helpful?
Thank Dave512aus
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Dave512aus, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share your experience. We look forward to hosting you again. Best, Lisa Tuller General Manager

Glen Carbon, Illinois, United States
Reviewed 4 weeks ago

In an area where you would expect the lower level hotels, it was nice to have a full service Marriott with nice rates in this location. Nice fitness center, nice lounge, easy in and out parking, and decent food selection if you want to walk, everything within a couple miles. Staff was excellent, received detailed running options from the guy...

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Helpful?
Thank JBretteD
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear JBretteD, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Lisa Tuller General Manager

Reviewed 4 weeks ago

They made a rough night much better! As a Debate coach, I had 4 teenagers and didn't want to brave the roads 1+ hour home. I booked last minute over the phone and they were helpful to get me all set. Great check-in worker! (Morgan) He made us feel very welcome! Cracking jokes with my kids, making an inconvenient night...

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Helpful?
Thank Trisha N
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Trisha N, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Lisa Tuller General Manager

Reviewed 1 December 2016 via mobile

I am a frequent business traveler and a regular Marriott customer. I was so impressed with this property because of the staff. I had some packages sent ahead and they initially had trouble locating them. Yaneth spent extra time in the late evening to help, something she did not have to do. The front desk and sales manager was also...

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Helpful?
Thank Jen S
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Jen S, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our friendly service made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see you soon. Best,...

Warren, Michigan
Reviewed 24 November 2016

We stayed back in August for three days and enjoyed our stay due to the exception of dinner at their restaurant "Two Rivers Grille" ( I wrote a separate review on that) Check in was fast & prompt, staff pleasant & professional. Room was very nice, comfortable & everything in order. As gold members, we enjoyed access to the concierge...

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Helpful?
1Thank USAtraveler365
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear USAtraveler365, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. We look forward to seeing you on a return trip. Best, Lisa Tuller General Manager

Fairmont, Minnesota
Reviewed 9 November 2016

We just spent a pleasure trip weekend recently. Picked this Marriott due to location close to family. Very pleased with the hotel overall, nothing over the top fancy but very nice. Friendly staff, clean, and a good value for the price. Brandin at the hotel lounge was very accommodating and friendly. I definitely recommend this hotel.

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Helpful?
Thank Bruce P
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Bruce P, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Lisa Tuller General Manager

traer
Reviewed 6 November 2016 via mobile

Stayed here 2 nights this weekend and was very impressed with the service and how nice the property is kept. The room was very clean, the king bed very comfortable, HDTV in each room, and WiFi was fast. Room was perfect for my needs! We had a wedding reception, dinner and dance all at the hotel and couldn't have asked...

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Helpful?
Thank WebZilla
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear WebZilla, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward...

Reviewed 6 November 2016 via mobile

We stayed here for a family shopping trip to West Des Moines. We stayed for two nights. The rates (AAA rate for one room and senior rate for two others) were very good for hotels in this area. It is adjacent to the Jordan Creek Town Center, a beautiful shopping mall. It is within walking distance, but navigating the busy...

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Helpful?
Thank Dwight T
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Dwight T, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our great location and friendly service while in town. There is no better compliment than a return visit, so we hope to see you again soon. Best, Lisa Tuller General Manager

detroit
Reviewed 29 October 2016 via mobile

Great selection of breakfast and alcohol for a hotel. Friendly. Cute local decor. Enjoyed saying here and will (have) gone back. Clean and super comfortable rooms. Checkin was smooth. Good location to airport and client.

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Helpful?
Thank amm1313
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear amm1313, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern room and ample amenities. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The finest of West Des Moines hotels, the newly renovated West Des Moines Marriott is ideally located for business or leisure travel and is just 8 miles to downtown and 1 mile to Jordan Creek Town Center. We're close to businesses including Wells Fargo, Marsh, ATHENE, Farm Bureau and Mercy West Medical Center. Complimentary shuttle service to the airport (12 miles) is available 7am-11pm daily. This West Des Moines hotel offers 219 rooms including 38 suites with WIRELESS Internet and 37" flat screen TVs. On the Concierge Level, upgraded amenities such as complimentary breakfast and evening hors d'oeuvres await you in the exclusive lounge for Concierge Level guests. Enjoy delectable cuisine at Two Rivers Grille or unwind with cocktails and conversation at Two Rivers Lounge. Freshly renovated event space for 10 to 450, enhanced by our award-winning service and catering, will make your presentation, wedding or reunion truly dazzle. We invite you to experience the best among hotels in West Des Moines! ... more   less 

Additional Information about West Des Moines Marriott

Address: 1250 Jordan Creek Pkwy, West Des Moines, IA 50266-5825
Region: United States > Iowa > West Des Moines
Price Range: £76 - £201 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Des Moines Marriott 3.5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Marriott West Des Moines Hotel West Des Moines
Hotel Style:
#4 Romantic Hotel in West Des Moines
#4 Business Hotel in West Des Moines
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Questions & Answers

Questions? Get answers from West Des Moines Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Southwest side is the quite side of the hotel.”
 of 5 bubbles JBretteD, 19 Dec 2016 | Read review
“Talk to the front desk. They want your business!”
 of 5 bubbles PAtraveler1171, 10 Oct 2016 | Read review
“I always steer clear of first floor”
 of 5 bubbles cartersdg, 3 Oct 2016 | Read review
“The North side faces the highway, but you cannot hear it from your room.”
 of 5 bubbles Vito33Ming, 25 Sep 2016 | Read review
“Free wifi for Marriott rewards members, King Suite rooms are spacious”
 of 5 bubbles cupfarb, 27 Aug 2016 | Read review
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