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BEST WESTERN Hospitality House

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140 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Emporia, KS, United States
Reviewed 4 days ago NEW

Best Western Hotels are very satisfactory. No outside noise bothered us; rooms were very clean; staff met our every request and were professional, respectful, friendly and helpful. We've enjoyed every visit with Best Western after having had some very bad experiences with other hotels.

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Helpful?
Thank X3487AMmichaela
Le Claire
Reviewed 1 week ago

we have stayed at this property 6 times and kept coming back. not anymore. our room was back in the FAR back which was not what we requested in our reservation request. the cooler sounded like a time bomb (it was unplugged by us). the pool was freezing cold. the hot tub was the temperature of a warm pool. the...

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Helpful?
Thank Daniel K
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Daniel, Thanks for sharing your feedback, your business means a lot to us. On behalf of our entire team, I would like to apologize for all the hassles that you faced during your stay with us. Our maintenance staff has fixed the A/C and unclogged the bathroom drain. I'm very sorry that we didn't catch this before you checked...

Kansas City, United States
Reviewed 2 weeks ago

The staff was very friendly and helpful. The room was clean and very comfortable. The lobby was inviting with fresh coffee and comfortable seating. The on-site restaurant was very good with good choices for breakfast. It was a quiet and enjoyable stay.

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Helpful?
Thank Robert L
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Robert, It was such a pleasure hosting you as our guest. Thanks for your kind words and compliments regarding our service and hospitality and our clean, comfortable rooms. We strive to provide personalized service and attention to our guests and ensure that our guests feel at home during their stay. We are also glad that you had a great...

Overland Park, United States
Reviewed 2 weeks ago

In a nutshell we were on a motorcycle ride. We wanted a room with a hot tub. This was the first that was available. Great location, great friendly staff. BUT the hotel is in need of a major update. Bed was not that comfortable and slightly pricey for accomodations.

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Helpful?
Thank 738kiram
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Guest, It was our privilege to host you as our first time guest. We hope that you had a great motorcycle trip. We are glad that you enjoyed our convenient location. Thanks for your nice words and compliments regarding our service and hospitality. We strive to ensure that your guests feel at home during their stay with us. Please...

Delano, Minnesota
Reviewed 3 weeks ago

Lumpy pillows and a very hard mattress. Mold in the shower and not plug in by the desk for my computer. My feet got dirty just walking across the carpet. I definitely would not recommend this hotel to anyone. The room smelled like air freshener and cigarette smoke.

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Helpful?
Thank karenwZ5675UI
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Karen, On behalf of our staff, please accept my deepest apologies for not living up to our standards during your stay with us. Based on your previous Best Western survey feedback, we took quick action to resolve the problems. We have performed a deep cleaning of the bathroom to remove the mildew and also completed a deep cleaning of...

Noble, United States
Reviewed 4 weeks ago

Hotel was very quaint. Room was clean. Comfortable bed. Easy access to interstates. Nice pool and hot tub area. Free breakfast came with room and was order off the menu. The breakfast was very tasty and coffee was good.

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Helpful?
Thank Trina S
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Trina, Thanks for your valuable feedback. We are grateful that you enjoyed our clean, comfortable rooms, our convenient location and our newly renovated indoor pool and hot tub. Our guests love the complimentary sit-down breakfast at our restaurant and we are glad that you had an excellent dining experience. If I can be of assistance in the future, please...

Salina, Kansas
Reviewed 1 November 2016

This hotel was reminisant of the old Motor Inns, where you pulled your car right up to your door and got to know your neighbor in the next room. It was EXCEPTIONALLY CLEAN! This was a business trip and we had stayed at three other higher end Hotels with popular names for the two weeks prior to this last stop....

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Helpful?
Thank I3430QMtraceyb
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Guest, It was such a pleasure hosting you as our first time guest. We really appreciate your kind words and compliments regarding our clean, comfortable rooms, our service and hospitality and the flexibility to park next to the rooms. Our housekeeping staff does an excellent job of maintaining the highest standards of cleanliness across our entire hotel and we...

DeWitt, United States
Reviewed 29 October 2016

What a friendly staff we were greeted by upon arrival. It was late when we arrived and the only room left was a pet-friendly room. The staff member let us see the room, which was clean and smelled fresh. She also went out of her way to get extra towels for us when we inquired at the desk. The complimentary...

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Helpful?
Thank Bill K
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Bill, Thanks for your detailed feedback regarding your stay with us. We are grateful for your compliments regarding our service and hospitality and our clean, comfortable rooms. We strive to provide personalized service and an excellent guest experience. Our guests relish the complimentary sit-down breakfast at our restaurant and love the convenience of ordering items off of the menu...

Jackson
Reviewed 28 October 2016

chose this hotel because they allow pets. Usually stay at La Quinta because of their free pet policy but no LQ available in Emporia. The accommodations were very nice and they provide a great breakfast but the price per pet is a little high.

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Helpful?
Thank thurmudge
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Guest, Thanks for your review. It was our pleasure hosting you as our first time guest. We are glad that you had an excellent stay and enjoyed our clean, comfortable rooms and the sit-down complimentary breakfast at our restaurant. As you mentioned, we are a pet friendly property and welcome guests with pets. Please note that our pet fees...

Plymouth, United States
Reviewed 24 October 2016

If I were traveling for pleasure I would definitely consider BW. Dogs are allowed. The price is great if you are watching your money and don't want bugs of other discomforts. I would definitely put these way ahead of Super 8, motel 6's or any other motel.

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Helpful?
Thank Raymond B
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Raymond, It was our pleasure hosting you as our guest at our property. We are grateful that you enjoyed our pet friendly property, our amenities and our clean, comfortable rooms. We strive to ensure that our guests feel at home during their stay with us. If I can be of assistance in the future, please don't hesitate to contact...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities

Additional Information about BEST WESTERN Hospitality House

Address: 3021 W US Highway 50, Emporia, KS 66801-5142
Region: United States > Kansas > Emporia
Price Range: £60 - £73 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Hospitality House 2.5*
Number of rooms: 55
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Also Known As:
Best Western Emporia
Emporia Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Hospitality House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make time for the great breakfast!”
 of 5 bubbles _Meg_4509, 24 Sep 2016 | Read review
“Rooms open to street or right in front of indoor pool.”
 of 5 bubbles traceyaf71, 23 Jun 2016 | Read review
“Most of the rooms are in the back. Parking wasn't good and lighting was less than needed for safety.”
 of 5 bubbles Momma12345678, 17 May 2016 | Read review
“If you have suite you have direct access to parking with an outside entrance and access to the lobby with an inside entrance.”
 of 5 bubbles 772PETERS772, 9 Apr 2016 | Read review
“Most rooms have parking in front of your room which we really like.”
 of 5 bubbles 176walterr, 28 Mar 2016 | Read review
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