This hotel appeared to be close to downtown based on the map provided by Expedia. The hotel is actually across the river, and requires a taxi/rideshare, or their shuttle to get downtown. The shuttle is okay during normal operation, but when it gets busy (like during the Big 12…
I am a fan of HGI and this particular property confirms my feelings. Welcoming staff, comfy room, all around clean, quiet, and relaxing property. The restaurant served a good dinner and breakfast was as expected.
Very helpful front desk staff, both on check in and out. Clean and quiet rooms, comfortable bed. Easy to get in and out. Free parking right across the street. Good value. Only minor complaint is limited TV selection.
Customer service is exceptional. The partially covered parking garage is definitely an added bonus. Should have a continental breakfast, but there are a couple places close by that you can visit. Close to the interstate and driving distance to many places to eat and shop.
I was at the hotel for an event at the Hyvee Arena. We were able to use the shuttle to go there and back and also to go downtown. Rooms and halls are dated but for the cost and use of the shuttle it worked fine. Parking behind the hotel is very convenient .
"Good tip...stay somewhere else"
"We had a view of the parking garage. The street out front looked like it could be busy, but there was actually little traffic."
"Not the best location due to the neighborhood"
"Lower floors put you closer to amenities"
"Be careful when using the pool or showers as the floors are slick."