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Hilton Garden Inn Kansas City

647 reviews
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Traveller (26)
Room & Suite (27)
Dining (3)
Overview
  • Excellent41%
  • Very good28%
  • Average16%
  • Poor8%
  • Terrible7%
Travellers talk about
“parking garage”(18 reviews)
“front desk”(82 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Kansas City
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (647)Write a Review
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Show reviews that mention
All reviewsparking garagefront deskconvention centerclose to downtownpower and light districtrestaurant staffnice hotelbusiness tripconvenient locationbreakfast staffeasy accessrooms were very cleanfree breakfastshuttle serviceexcellent staychecking outhgi
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71 - 75 of 635 reviews
Reviewed 25 July 2017

Great Hotel. Shuttle to the power and light district. Food is great. Staff is amazing. They are very friendly, very helpful and give great recommendations. Really enjoyed our stay. Would stay again. Very professional.More

Review collected in partnership with Hilton Garden Inn
Thank Bryon A
Response from CubReviewer, General Manager at Hilton Garden Inn Kansas CityResponded 13 December 2017

Thank you for taking a moment to share your experience. I am happy to hear you found your time in Kansas City to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay...More

Reviewed 21 July 2017

Great hotel with friendly staff and clean amenities. I would not recommend this hotel for single travelers looking to leave and or arrive at the hotel during evening/late night hours. This area is not the most "well kept" and seems somewhat sketchy and there are...More

Review collected in partnership with Hilton Garden Inn
Thank zacharyb116
Response from CubReviewer, General Manager at Hilton Garden Inn Kansas CityResponded 13 December 2017

Thank you for taking a moment to share your experience. I am happy to hear you found your time in Kansas City to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay...More

Reviewed 15 July 2017

This hotel is grimy and a terrible experience. I can't name one thing that didn't go wrong. From the beginning at check in I was overcharged. There were homeless people camping out in the halls. There was stains all over the hallway carpet and the...More

Review collected in partnership with Hilton Garden Inn
Thank joshuasV7113HC
Response from kathrynp816, Front Office Manager at Hilton Garden Inn Kansas CityResponded 16 July 2017

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our...More

Reviewed 12 July 2017

The staff that checked us in didn't explain the restaurant, where the pool/hot tub were or that the hot tub was out of order. The pool water was well below body temp. The only bright spot of this hotel was the restaurant staff. Excellent service...More

Review collected in partnership with Hilton Garden Inn
Thank Tamsnyde
Response from kathrynp816, Front Office Manager at Hilton Garden Inn Kansas CityResponded 16 July 2017

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with the condition of the hotel and the temperature of the pool. I will address...More

Reviewed 11 July 2017

This hotel was extremely clean and comfortable. The staff were professional and knew their positions well. They all made us feel like we were their only clients the way they treated us. They were wonderful!!More

Review collected in partnership with Hilton Garden Inn
Thank annacK2918TK
Response from CubReviewer, General Manager at Hilton Garden Inn Kansas CityResponded 13 December 2017

Thank you for taking a moment to share your experience. I am happy to hear you found your time in Kansas City to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Indoor pool
Heated pool
Details
Price range
US$113 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Kansas City
#4 Romantic Hotel in Kansas City
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Kansas City
#4 Romantic Hotel in Kansas City
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (26)
Room & Suite (27)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
dancingqueen8920
15 April 2016|
AnswerShow all 4 answers
Response from dlchambers | Reviewed this property |
My room came with breakfast included. Because many places offer this, I only stay at places that include "free" breakfast. If you have to pay, it's a ripoff.
1
Vote
Charlocol
13 February 2016|
AnswerShow all 3 answers
Response from Mike4mula | Reviewed this property |
I don't know. I rented a car. This hotel is very close to the airport
0
Votes
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12
Room Tips
"Be careful when using the pool or showers as the floors are slick."
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"join Hilton Honors program to get free bottle waters."
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"Room that face the parking garage, or north side, are quieter."
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"Very quiet hotel even is located in downtown."
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