We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
While it is not the worst hotel I have been in, we had to tell the kids to stay on the bed only. Creepy white smear on the chair. No attention to detail with housekeeping. Found nail clippings on windowsill and when I cleaned them...More
Response from LansingHieGM, General Manager at Holiday Inn Express Lansing - LeavenworthResponded today
I would like too apologize for your stay and ask if you would send me more information on your stay. We strive to provide the best in service and would like to know the dates and room number so we can follow up with...More
We stay here twice a year for Nascar events. Once again everything was wonderful. Clean, comfortable rooms. Pool and hot tub was great. (pool was a little cool but the kids didn't mind). Breakfast is very good too. Area is quiet with lots of food...More
My sister and I stayed her e for one evening while visiting friends. I thought the location was perfect and it was close to everything.
As I check my rooms when I check in I look at EVERYTHING! Linens, cleanliness, etc.
If something wasn't up...More
We have stayed at this property several times over the years and have had a very positive experience. The property was very well maintained and the staff was attentive and courteous. This time changed our impression of the property and the staff!!
We stayed there...More
Thank Kenneth C
Response from IHGService, Guest Relations Manager at Holiday Inn Express Lansing - LeavenworthResponded 24 November 2017
Hi Kenneth C,
Thank you for taking time out of your busy day to leave us a candid review. I'm glad that you are a repeat guest at our hotel and we thank you for always choosing us for your travel needs. I would like...More
No complaints here. The hotel was well kept and smelled fresh and clean. It was nice and quiet. No problems checking in or out. I probably won't ever be in the area again, since we were only in town for a funeral, but if I...More