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Crowne Plaza Hotel Kansas City - Overland Park

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Crowne Plaza Hotel Kansas City - Overland Park
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267 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Orlando, Florida
Reviewed 1 week ago

Our room faced the indoor courtyard. It was a spacious room with comfortable beds. The restaurant downstairs had great nachos. :) The breakfast in the morning had so many tasty options. This hotel was very convenient to the highway and is great for just resting up.

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Helpful?
Thank Kanesha R
Iowa
Reviewed 2 weeks ago

They billed me for two nights when I only stayed one. dirty, shotty, and poor service. The beds were small, they didn't have clean bed spreads and the bathroom was dirty. The carpet had not been vacuumed.

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Helpful?
Thank SML212
wichita ks
Reviewed 27 October 2016

Spent the weekend in KC for cousin reunion. We all stayed at the Crowne Plaza. The rooms are spacious, clean and staff was attentive and helpful. Close to highway which made it handy for 20 plus people going different directions. The lobby was a great place for us to congregate and quiet enough for visiting. We thoroughly enjoyed the stay...

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Thank LouAnne P
Richfield, Minnesota
Reviewed 23 October 2016 via mobile

Stayed in room 136 pool side. Paid 141 (IHG Rewards price) plus 22 in taxes. No microwave or refrigerator, but the hotel was fairly modern and well-kept. Indoor hot tub and large main pool. Select comfort adjustable beds, wasn't advertised but very cool. Super comfortable. This was night five of a five night stay in Kansas City. We stayed at...

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Thank jomadav
Nacogdoches, Texas
Reviewed 22 October 2016

We enjoyed our stay. The housekeeping staff was excellent. The room and facilities were very good. The carpet in the room was old, and I preferred to not go barefoot on it. The bed was excellent. The pillows were incredibly terrible--thin and flat. Housekeeping searched the premises and found one firm pillow. Access to the building was a maze of...

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Thank Donna C
Reviewed 5 October 2016 via mobile

The hotel overall is very clean and well maintained. The layout is a little confusing so ask for a map at the front desk when you check in. They don't have a continental breakfast but there is a restaurant in the building and the prices aren't bad. I would stay here again.

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Thank Oilfamily
Saint Louis, Missouri
Reviewed 21 September 2016

We stay here everytime we visit Kansas City and we had some billing issues. Ted went above and beyond to get things straightened out. Also he does everything that he can to make sure our accommodations are as we requested!

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Thank mrlohara14
Fort Worth, Texas
Reviewed 13 September 2016 via mobile

Like Motel 6, only taller. Outdated decor, including a tub faucet so dated, I almost couldn't figure it out; dirty carpet in room (white socks tell that story), minimalist features (plain), and the roar of the Interstate highway's lonesome song, all night long. The dated beige building you see, when you pull up outside, is indeed an accurate assessment of...

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1Thank SrSpackler
Tim R, Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Thank you for your review and for staying with us. I apologize that our hotel did not meet your expectations. We do pride ourselves on our cleanliness and our great scores from IHG inspections reflect that. However it is not acceptable to me that your experience was otherwise. I will share your comments and feed back with our staff. Thank...

Roberts, Montana
Reviewed 12 September 2016 via mobile

Clean and quiet rooms nice pool and hot tub along with workout room great staff very accommodating also has a bar restaurant in the lobby with great food for the price very quiet and low-key will be coming back.

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Helpful?
Thank joshua g
Tim R, General Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Cedar Falls, Iowa
Reviewed 9 August 2016

Stayed here recently for 4 nights with a sports team. Overall, I thought the property and rooms were nice. Because we were a sports team, we were served breakfast in the open area by the pool and it was OK. We did have issues with other sports teams staying at the hotel. 1) I could hear either the TV or...

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Helpful?
Thank redbird71
Tim R, General Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Thank you so much for your review of our hotel.  Your feedback is important to us. We make adjustments to our service levels all the time and especially when we have sports team in the hotel. We will use the details you provided to help us improve. Thank you and we hope to see you again

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Crowne Plaza Hotel Kansas City - Overland Park

Address: 12601 W 95th St, Lenexa, KS 66215-3810
Region: United States > Kansas > Lenexa
Price Range: £74 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Kansas City - Overland Park 3.5*
Number of rooms: 257
Reservation Options:
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Also Known As:
Crowne Plaza Lenexa
Crowne Plaza Hotel Lenexa
Radisson Lenexa
Lenexa Radisson
Crowne Plaza Hotel Kansas City - Overland Park Lenexa
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Questions & Answers

Questions? Get answers from Crowne Plaza Hotel Kansas City - Overland Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor is amazingly quiet”
 of 5 bubbles louannep50, 27 Oct 2016 | Read review
“Get a room near the I-35 side of the building. The back side looked older/dated.”
 of 5 bubbles redbird71, 9 Aug 2016 | Read review
“Poolside rooms if you have kids”
 of 5 bubbles BeckyH253, 13 Jul 2016 | Read review
“Check out the park that is across the street.”
 of 5 bubbles fredmatazzoni, 9 Jun 2016 | Read review
“Ask for rooms away from the pool area and wherever the sports teams are.”
 of 5 bubbles TRVLMOMSTL, 4 May 2016 | Read review
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