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Four Points by Sheraton Manhattan

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Traveller (21)
Room & Suite (7)
Pool & Beach (2)
Overview
  • Excellent31%
  • Very good22%
  • Average22%
  • Poor15%
  • Terrible10%
Travellers talk about
“front desk”(37 reviews)
“boulevard grill”(4 reviews)
“breakfast buffet”(10 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Heated pool
Non-Smoking Hotel
Airport Transportation
Family Rooms
2 Star Hotel
All hotel details
Additional information
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (186)
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182 results
Traveller rating
53
40
41
29
19
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Time of year
LanguageEnglish
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53
40
41
29
19
Show reviews that mention
All reviewsfront deskboulevard grillbreakfast buffetpool and jacuzzicustomer service was excellentpoor choicesheraton staffon site restaurantrooms facebottled waterwedding partyspent nightsspecial thanksconvenience storethe entire stafffree internetfort riley
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1 - 5 of 182 reviews
Reviewed 2 weeks ago via mobile

We stayed this past weekend and were very happy with our stay. Customer service was excellent, rooms were clean, good soundproofing, and beds very comfortable. If we are ever in the area again, we will definitely stay again.

Thank Angelica P
Reviewed 4 weeks ago

Thoroughly enjoyed my stay at this terrific location and clean, well-kept facility. The staff is friendly and helpful. The a/c was excellent throughout the building, however there was a hiccup with the a/c in my room. The staff went above and beyond expectations to rectify...More

Thank RunningOnFaithMinstr
Response from Jessica M, General Manager at Four Points by Sheraton ManhattanResponded 3 weeks ago

Thank you for taking time to give us feedback about your experience with us. We are so pleased that you had a pleasant stay and that our staff proved exceptional! We hope to have you back in the future!

Reviewed 4 weeks ago via mobile

Overall not a bad stay. The hotel itself was very large and the room was comfortable. Breakfast was reasonably priced and well-stocked considering how busy it was. Only complaint were the loud guests who were also at the hotel. There was a wedding happening so...More

Thank js151515
Response from Jessica M, General Manager at Four Points by Sheraton ManhattanResponded 3 weeks ago

We very much appreciate your comments and that you had an overall good stay with us. Occasionally we do have guests congregate in public spaces, while we do make attempts at keeping the noise and disturbance to other hotel guests to a minimum it is...More

Reviewed 27 May 2018

I was responsible for set up and take down of the history room for our high school reunion. In the process of that I met wonderful hotel staff ready to help where ever I asked. Help was also offered spontaneously. Front desk was polite and...More

Thank T C
Response from Jessica M, General Manager at Four Points by Sheraton ManhattanResponded 13 June 2018

Thank you for taking the time to leave feedback about your time with us. We appreciate the compliments to our staff, we take a great deal of pride in providing excellent service. We look forward to having you all back!

Reviewed 20 May 2018 via mobile

Had a wonderful softball weekend here. Had a broken security latch that they quickly fixed. Breakfast buffet was well worth it. When we had some loudness at 11pm, they sent security after our attempts to quiet the kids playing kickball in the hallway didn't work....More

Thank MarieB112014
Response from Jessica M, General Manager at Four Points by Sheraton ManhattanResponded 21 May 2018

Marie, We are so pleased that you all had a great stay and enjoyed the breakfast buffet! We hope to have you all back soon!

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Airport Transportation
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Things to do
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$102 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (21)
Room & Suite (7)
Pool & Beach (2)
Dining (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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tomschlarb
27 July 2017|
AnswerShow all 5 answers
Response from weldicat | Reviewed this property |
I have no experience to report regarding pets.
0
Votes
Room Tips
"Sheraton has improved to best range. Site unresponsive to best taps @ hotel rating."
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"Choose an outside perimeter room, away from the pool."
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"Choose a different hotel"
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"Don't get a room by the pool."
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