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SureStay Hotel by Best Western Ottawa

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Traveller (9)
Room & Suite (13)
Dining (3)
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Overview
  • Excellent36%
  • Very good32%
  • Average20%
  • Poor9%
  • Terrible3%
Travellers talk about
“room was clean”(14 reviews)
“small room”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Offers from SureStay Hotel by Best Western Ottawa
Special Offer: BOOK DIRECT & SAVE
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Offers from SureStay Hotel by Best Western Ottawa
Special Offer: BOOK DIRECT & SAVE
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Reviews (158)
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157 results
Traveller rating
54
50
33
15
5
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Time of year
LanguageEnglish
54
50
33
15
5
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All reviewsroom was cleanacross the streetsmall roomplace to staybody washbreakfast was deliciouswafflesgas stationenjoyed our staysausagefeel welcomestaff was friendlycar showno issuesnight stayin townfront desk clerk
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1 - 5 of 157 reviews
Reviewed 28 April 2018

I have never given a review like this before. I was really disappointed with this hotel. First I had to go after my own sheets, blanket and pillow. I have a problem with my back and the walk was a bit long after having traveled...More

Thank 257donnak
Hotel's Favourite
Reviewed 19 October 2017 via mobile

We stayed here for business . Town is small with not a lot of things to do but who cares when you can just hang out in your room. The staff was incredible . Kind, efficient, hard working and eager to insure that guests have...More

Thank JUDImabra
Reviewed 20 January 2018

I said OK because the room is adequate, but the mattress was too soft or lumpy for us. Also, the breakfast was minimal compared to other motels of this type. The price was reasonable and the staff was helpful.

1  Thank Mary P
Reviewed 4 January 2018

Very nice clean room, the clerk was friendly and nice. We did stay on a very cold night which drove the need for weather stripping on the door home! The front door had NO weather stripping and indeed you could see light around the edges...More

Thank John M
Reviewed 31 October 2017 via mobile

Nice rooms basic but everything there Beds could do with a change as sagging in The middle. Pool good gym ok. Breakfast very good and great service. Felt very welcome. Easy to find and close to all amenities. Shopping all types and restaurants close by

Thank peter s
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Details
Price range
US$81 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$81 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (9)
Room & Suite (13)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Seems it is all on the ground floor which is a big plus for me."
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"Although most room are close to roads we had very little noise"
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"Very hard bed, small bathroom"
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"All rooms were ground level and you can park outside your door"
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