We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I stay at Marriott all the time and the service here was a huge disappointment. This place does not reflect well on the Marriott name. Disappointed in the management and onsite staff. I would not recommend to anyone.More
Response from Shawn J, General Manager at Residence Inn Kansas City Overland ParkResponded 1 week ago
Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. At your earliest convenience would you be so kind to contact the hotel...More
I was in Kansas City for a couple of weeks and stayed here. Rooms were spacious and clean. All of the staff were friendly and cheerful. Coffee was great and the breakfast every day was always good. The in suite kitchen had a full size...More
Thank Sarah P
Response from Shawn J, General Manager at Residence Inn Kansas City Overland ParkResponded 4 weeks ago
Dear Sarah P,
Thank you for choosing the Residence Inn Kansas City Overland Park for your recent travels to Overland Park.
Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication...More
Rather than properly clean the room they empty a can of air-freshener into the place and close the windows. I swore I’d never stay here again because this happened months ago when I was here. I forgot until I opened the door to my room......More
Thank Denny M
Response from Shawn J, General Manager at Residence Inn Kansas City Overland ParkResponded 20 January 2018
Dear Denny M
Thank you for taking time out of your busy schedule to respond on TripAdvisor about your recent stay at Residence Inn Kansas City Overland Park.
We are always working to improve our guests’ satisfaction and your feedback helps us see our product...More
Great location for food & shopping. Decent breakfast & front desk personnel were friendly. This property had very different reviews but we didn’t have any room issues at all. Didn’t have cleanliness issues either. Our room was a king studio that was large. The bed...More
Response from Shawn J, General Manager at Residence Inn Kansas City Overland ParkResponded 3 January 2018
Thank you for the positive review! We have shared your comments with the team and will be following up on our beds for any issues. Thank you for your business and loyalty to Marriott.
I along my 3 colleagues booked 3 rooms for a week to attend our business meetings. Rooms we good and spacious, staff was very friendly. Hoel is situated at a very good location with all the big stores nearby. Breakfast served is nice and fresh,...More