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BEST WESTERN Wilderness Trail Inn

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89 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Colonial Heights, Virginia
Reviewed 2 weeks ago

Having a child attending Union College in Barbourville, we have spent many a night at this hotel. They know us by name. I can't say enough good things about this hotel. Would be nice if it was a little more economical, but they do not skimp on the amenities.

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Helpful?
Thank patriciamI6458ZF
tdbrucie1, General Manager at BEST WESTERN Wilderness Trail Inn, responded to this review

Dear UC Parent: Thank you for taking the time to post your feedback. So sorry for my delay in responding. I will be sharing your comments with the staff so they can read your kind words. Guest satisfaction is our main goal. We do consider our Union parents as members of our extended family and it is always a pleasure...

Knoxville, United States
Reviewed 11 October 2016

I would definitely stay at this Best Western and others when I may need a room in the future. Helpful staff and very clean rooms. I would recommend this hotel to anyone traveling whether it be business or pleasure as one of the Best hotels to visit.

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Helpful?
Thank Connie Sue H
tdbrucie1, General Manager at BEST WESTERN Wilderness Trail Inn, responded to this review

Dear Patron: So sorry for my delay in responding to your post. We greatly appreciate your kind words. Guest satisfaction is our ultimate goal. We hope you find yourself back in our area again soon. We would like to further extend our hospitality to you.

Greenville, South Carolina
Reviewed 21 September 2016

Stayed here about a year ago and not much has changed. Nice facility but would recommend that you request a room in the back of the building as the front faces a 4 lane and if you are a light sleeper you may have problems.Traffic noise doesn't bother me. Grounds are very well kept and the staff is very friendly....

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Helpful?
Thank HarleyDavidson71
tdbrucie1, General Manager at BEST WESTERN Wilderness Trail Inn, responded to this review

Dear HarleyDavidson 71, Repeat guest are very special to us and we look forward to your return anytime. Thank you for taking the time to post comments on your recent stay with us. We are grateful for your kind words and high score. We try to accomadate our guests' needs to the best of our ability and strive for guest...

Rochester Hills, MI
Reviewed 4 September 2016

This is an excellent stop over for Business or Vacation...The Front Staff was wonderful / checking in and out...The room was clean and the beds were Very clean...The breakfast was good..I would give Best Western at this location 5 Stars...

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Helpful?
Thank Sharon J
tdbrucie1, General Manager at BEST WESTERN Wilderness Trail Inn, responded to this review

Dear Sharon J Thank you so much for taking the time to comment about your recent stay at our property. We greatly appreciate your kind words and high marks. Guest satisfaction is our ultimate goal and our entire staff works hard to achive this. We hope you find yourself back in our area again. We would look forward to another...

Fort Worth, Texas
Reviewed 2 September 2016 via mobile

I highly recommend this hotel to anyone. It's surrounded by beautiful trees. Very clean and well kept. Due to great General Manager, Tammy Bruce and her right hand lady, Jennifer. They were very informative about the area and very sweet. Made us feel welcome and at home. Thanks Tammy and Jennifer!! Wayne and Lori, Texas Full Circle Services, LLC

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Helpful?
Thank Wayne D
tdbrucie1, General Manager at BEST WESTERN Wilderness Trail Inn, responded to this review

Dear Patron: It was a pleasure meeting you and being able to put a face to a voice on the telephone. I greatly appreciate you taking time out of your busy schedule to post comments about your recent stay with us. Thank you for the high scores and sweet words. They mean so much. I will make sure Jennifer knows...

Cincinnati, United States
Reviewed 21 July 2016

Wasn't expecting much, but this hotel was very nice. Staff was professional and friendly. Clean, comfortable rooms. Breakfast pretty standard for continental, but was laid out nicely and area clean. The breakfast area was a bit small, so it got crowded in there. There was an outdoor pool but we didn't use it, just a quick overnight.

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Helpful?
Thank Lynette K
tdbrucie1, General Manager at BEST WESTERN Wilderness Trail Inn, responded to this review

Dear Patron: We are pleased that we surpassed your expectations of us. We are a small property in a rural area that does not have all the "bells and whistles" but strive for good customer care. Thank you so much for taking time to comment of your recent stay. Perhaps the next time you find yourself in our area, you...

Reviewed 18 July 2016

Very clean, nice place to stay when out on a family hiking trip. The pool was very well kept and relaxing on a hot day. The only drawback would be the small room for the continental breakfast. There are several fast food places in the town but we did not find a real sit-down restaurant nearby.

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Helpful?
Thank Frederick W
tdbrucie1, Manager at BEST WESTERN Wilderness Trail Inn, responded to this review

Dear Fredrick W, We are grateful for your feedback. Thank you so much for taking the time to post comments about your recent stay with us. Your kind words are appreciated. We also agree that our breakfast room needs work and that a good sit-down establishment is needed in the area. Hopefully, this fall I can persuade the owners to...

Savannah
Reviewed 4 July 2016

Our first stop on the way out of Kentucky. The staff at this hotel were super nice. The rooms were comfortable, everything was in order and clean. It was close to restaraunts and shopping center. It made our couple days very enjoyable.

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Helpful?
Thank 696bettyt
tdbrucie1, General Manager at BEST WESTERN Wilderness Trail Inn, responded to this review

Recent Visitors: We are very grateful you made time to review our motel after your recent stay and appreciate your kind remarks. I must agree that the staff is super. They all work hard to give our guest a satisfying stay. Should you ever find yourself in our area, please stop by. Our doors are always open. Your business will...

Rupert, Idaho
Reviewed 27 June 2016 via mobile

After driving all day through 5 states, I showed up in their lobby at 10pm. The clerk at the front desk worked hard to get us the best rate possible and to get the two rooms for our family next to each other. The rooms were great. They gave us extra towels when we needed them. There was something for...

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Helpful?
Thank Jeff C
tdbrucie1, General Manager at BEST WESTERN Wilderness Trail Inn, responded to this review

Dear Jeff C: Thank you so much for taking time to comment about your recent stay at our property. I am a bit behind on responding and I apologize. Our Front Desk along with all other personnel are committed to providing our guest with a pleasant experience. We try to meet our patrons' needs on a "one to one" basis....

Kansas City, United States
Reviewed 25 June 2016

The Best Western Wilderness Inn in Barbourville KY is an excellent choice for you stay in the Cumberland Gap area of Kentucky. The motel is very clean and has a very nice appearance inside and out. The bed was firm and provide a good nights sleep. The employees were "down home" friendly and helpful. This motel was an excellent value.

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Helpful?
Thank Daniel F
tdbrucie1, General Manager at BEST WESTERN Wilderness Trail Inn, responded to this review

Dear Patron: So sorry for my delay in expressing our gratitude for taking the time to post comments about your recent stay at our property. Your kind words mean a lot. Customer satisfaction is our ultimate goal. The entire staff strives to ensure each guest has as pleasant a stay as possible. We hope you find yourself in our area...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about BEST WESTERN Wilderness Trail Inn

Address: 1476 S US Highway 25e, Barbourville, KY 40906-7317
Region: United States > Kentucky > Barbourville
Price Range: £85 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Wilderness Trail Inn 2.5*
Number of rooms: 43
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Also Known As:
Best Western Wilderness Trail Hotel Barbourville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Wilderness Trail Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Wilderness Trail Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for a room in the rear of the building. It's quieter”
 of 5 bubbles HarleyDavidson71, 21 Sep 2016 | Read review
“2nd floor rooms give you a good view of things...a sense of more relaxed atmosphere. Back side rooms off a view of some woods.”
 of 5 bubbles 24frederickw, 18 Jul 2016 | Read review
“Rooms at the rear are quiet. First floor can park in front of your door.”
 of 5 bubbles GWMtravels, 3 Apr 2016 | Read review
“The front side is a bit noisy since it faces the highway.”
 of 5 bubbles Y9135JHfrankb, 29 Aug 2015 | Read review
“I stayed on the back side of the Inn and it was very quiet”
 of 5 bubbles HarleyDavidson71, 5 Aug 2015 | Read review
5 of 5
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