East Sussex National
Little Horsted, Uckfield TN22 5ES England
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US$123
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About
#2 of 2 hotels in Little Horsted
Location
Cleanliness
Service
Value
Set in the heart of the Sussex Countryside, yet only 50 miles from London lies East Sussex National. Discover a contemporary 4 star hotel with 104 bedrooms,plus a state of the art health club, award winning spa and two championship golf courses.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Taxi service
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Telephone
Iron
Flatscreen TV
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
Location
48Car recommended
Grade: 48 out of 100
84Restaurantswithin 5 miles
26Attractionswithin 5 miles
Little Horsted, Uckfield TN22 5ES England
Getting there
Car HireSee all Little Horsted car hire
2086Reviews27Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Hotel was excellent, great service, room furnishings were perfect, very comfy bed. Both dinner and breakfast was very tasty. The reason for a 3 star comes down to our experiences at the spa. Firstly we were on a package deal and our treatment was booked for the day we were due to check out, not the day we arrived. This meant we had to pay extra for late checkout so we could get ready after the treatment. Secondly no toilet paper in the toilets, broken facilities and the pool was on the cold side (for a spa). Thirdly service at the spa, our package stated we would get robes and slippers. When we asked for these on the day we arrived we were told we could not have them until we had our treatment! How ridiculous is this?? We were using the facilities on our first day, as mentioned on the second day we just had time to have the treatment and leave! Finally the experience of the treatment! We felt like because we were on a package deal we were literally at the bottom of the priority list. We waited 15 mins for our treatment! Finally got taken to the room, no instructions! Told we had the 45 mins to use it. Then after 30 mins the door was knocked and we were told we had 5 mins to leave. So basically our time was reduced to 30 mins because the staff member who sorted out the room was 15 mins late. I really don’t think this is fair or the service you should get at a spa. I have stayed here before and had a great experience at the spa but I would say sadly standards have definitely slipped over the last couple of years. Such a shame as the hotel and rest of our stay was amazing.…
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We have just had a lovely carvery at the East Sussex National golf club. As always, the service was spot on. Thankyou to Kevin, Greg, Harry, and the rest of the staff. There's always a great welcome, and We are always well looked after. It was a real treat to have a carvery on a Thursday. These should become a regular occurrence. Thanks again
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Woodward, General Manager at East Sussex National
Responded yesterday
Thank you so much for your lovely review, we are glad that you continue to enjoy the carvery. Kind regards, John W
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mixed feelings on this hotel. Everything looks very nice. We booked an overnight spa deal which was really good value. Unfortunately, we weren’t able to just get in the pool and swim leisurely as there were some very serious swimmers in there lane swimming. The really strange thing that was apart from a couple of people, the staff were like AI’s. It was really funny, especially in the restaurant. We had one lovely waitress in the evening but the next morning at breakfast was very strange, they don’t even say good morning! They even moved like robots 😂.
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Date of stay: December 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Woodward, General Manager at East Sussex National
Responded yesterday
Thank you for taking the time to review ESN. We appreciate your comments and hope that you will return to see us in the future. Kind regards, John W
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From start to finish the staff was amazing couldn’t do enough for you , very professional and really helpful, the hotel and spa is very clean and in beautiful settings I will definitely be returning back again
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Woodward, General Manager at East Sussex National
Responded yesterday
Thank you so much for the 5 stars and fantastic review. We really appreciate it and hope that we see you again in the very near future. Kind regards, John W
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Turned up on Saturday to use spa and having made enquiry before hand was under the impression I could use the facilities on a day pass discovered they’ve brought in a rule that you can use facilities at the weekend. Not just that but the customer service on the desk was awful, girl was obnoxious I wouldn’t return now on any day. This hotel has gone down hill fast
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Woodward, General Manager at East Sussex National
Responded 1 week ago
Dear James, Thank you for your review, we are sorry that you we not permitted into the leisure club. Due to the overwhelming popularity of the facilities at weekends all new passes sold are midweek only. We hope that you understand that this is done for over-crowding and health and safety reasons, if you become a member you can have full access to the facilities. Point noted about reception we will look into this. Kind regards, John W
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am at the venue now!' Booked murder mystery night it finshes at 10, it's 8.15 now - no food - menu preordered & paid for, no service - downstairs to the bar - 1 person serving. Disgusting. Certainly won't be booking for my 'big' birthday celebrations. We were encouraged to dress up which most have & we are sitting in a conference room!
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from John Woodward, General Manager at East Sussex National
Responded 3 weeks ago
Thank you for your review albeit confusing, we are dictated to by timings by Murder 57 who run the events. Looking at CCTV and as per their request you were taken into the event for briefing between 7.30 and 8pm. then at bang on 8.15pm the requested time your starter was served with the following courses shortly after. From 7.30pm there was 3 of our team stood outside the room with a further three for food service. We also had 3 bar people on rota that evening either behind the bar, on the floor or clearing tables. Our function rooms serve as conference, social or wedding rooms. If you would like to discuss anything or for me to provide you with stills of timings I would be happy to do so if you email me at john.woodward@eastsussexnational.co.uk Kind regards, John W
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This is a great hotel in a spectacular place and after buying a TravelZoo voucher I was really excited to visit. The hotel reception is spectacular and so where the hotel staff but the hotel it tired and showing it’s age dispute it being only a few years old. Our room had curtains hanging down and burnt. The walls were unfinished and looking like they just needed to be painted. The fixtures in the Spa were falling off the wall and the water wasn’t draining. The spa staff just showed us to the room where our treatment was going to take place and didn’t explain anything and the whole experience was very poor. I’m not sure if this is because we were TravelZoo customers but there was no attempt too to give us any service and I found the whole journey very poor. This is something I wouldn’t repeat as I thought the whole experience wasn’t special and I believe this is due to buying a deal from TravelZoo and I think this is terrible. This is not value for money and our room was sparse and tired and the food in the deal wasn’t anything special although, the double gin and tonic was very nice but at £13 a time, you’d expect this to be nice…
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from John Woodward, General Manager at East Sussex National
Responded 3 weeks ago
Dear Leon, Thank you for your review and I do apologise for the poor service with your rhassoul or Voya bath experience. I have already bought this up with the team and also will be implementing refresher training. I assure you that myself and my team do not treat guests according to what package they are on and we really do hope that you return to ESN and give us another chance. Kind regards, John W
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Fantastic stay on spa package with welcome drink. Fantastic very large room with beautiful view. Evening dinner was stunning with fantastic service all round but Breakfast not up to standard. You would expect from the hotel of this standard not to produce cold full English. It is hot breakfast. Cold plates, the tomato ketchup was kebab shop ketchup - horrible stuff. Have to say that the pancake machine spot on.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Woodward, General Manager at East Sussex National
Responded 3 weeks ago
Thank you for your lovely review and 5-stars. We are so glad that you had a good stay and will address the breakfast comments. We do hope that you return in the very near future. Kind regards, John W
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am glad Wendy below had a pleasant experience as I similarly went for my birthday as I did last year. Last year you nearly killed my husband by giving him bread containing walnuts and this year, after making a reservation for a spa day through RedLetter day and confirming all the details byway of email, unfortunately my reservation never got booked. Spending 35 minutes trying to convince you that we did have a valid voucher and trying to contact RedLetter day was an experience I didn’t need. I cannot fault the hotel, it’s beautiful, the food is lovely and I was excited to return for my birthday but after these two last experiences, I need to stay away for a while for my own sanity and my husband’s safety, he gets on my nerves sometimes but I don’t want to kill him off just yet! 😂…
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Woodward, General Manager at East Sussex National
Responded 2 weeks ago
Dear Claire, Thank you for your review and apologies with the mix up. I will be going through your comments with the team to find out what happened. If you would like to discuss please call on 01825 880257 where I am here most days. Alternatively if you can email your confirmation to john.woodward@eastsussexnational.co.uk and I can pick up from there. Kind regards, John W
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a birthday treat. We went for the spa package including bed and breakfast. A few problems on arrival but this was fixed without any issues. My therapist was a lovely girl called Briony and she was really lovely and made me feel at ease. Showed me around the spa and some of the facilities we wernt aware off. Out room was clean and well equipped with xtra pillows, refreshments etc Dinner was a set menu but once again they were happy to variate slightly. Fin was pur waiter and was charming , attentive and good fun. I feel relaxed and content. THANK YOU
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Woodward, General Manager at East Sussex National
Responded 3 weeks ago
Dear Wendy, Thank you for your review we are glad that you had a good time when you recently stayed with us. This review will be shared with the team especially those mentioned who will be thrilled that you enjoyed your stay with us. Kind regards, John W
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$96 - US$142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
east sussex national golf hotel uckfield, east sussex national golf resort and spa, east sussex national hotel, east sussex national uckfield
FORMERLY KNOWN AS
East Sussex National Golf Resort & Spa
LOCATION
United KingdomEnglandEast SussexUckfieldLittle Horsted
NUMBER OF ROOMS
104
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Claim Your ListingEAST SUSSEX NATIONAL - Updated 2023 Reviews (Little Horsted)
Frequently Asked Questions about East Sussex National
Which popular attractions are close to East Sussex National?
Nearby attractions include Encryption Escape Rooms (2.7 miles), Glyndebourne (4.7 miles), and Raystede (2.2 miles).
What are some of the property amenities at East Sussex National?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at East Sussex National?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to East Sussex National?
Conveniently located restaurants include Amira's Kitchen, The Buxted Inn, and The Cock Inn.
Are there opportunities to exercise at East Sussex National?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is East Sussex National located near the city centre?
Yes, it is 0.6 miles away from the centre of Little Horsted.
Are any cleaning services offered at East Sussex National?
Yes, dry cleaning and laundry service are offered to guests.
Does East Sussex National offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to East Sussex National?
Many travellers enjoy visiting Laughton Place (4.0 miles).
Does East Sussex National have any great views?
Yes, guests often enjoy the park view available here.