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BEST WESTERN Inn Florence

Booking.comUS$125*
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Certificate of Excellence
GreenLeadersGold level
14/05/2017 15/05/2017
1 room 2 adults 0 children
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BEST WESTERN Inn Florence
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608 Reviews from our TripAdvisor Community

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Showing 606: English reviews
Nashville, Tennessee
Reviewed 9 October 2014

We love this hotel and have sent many folks there- clean, good pricing, competent staff- friendly, Only had one problem in ALL of the years we have been there- 1 jacuzzi room had mold issues/ventilation - but we were given another room immediately-GIVING THIS HOTEL 5 STARS- you will not be disappointed- bring your own natural cereals/breads though- sometimes they...

Review collected in partnership with Best Western
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Helpful?
Thank 55229Sharon
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

Thank you so much for your wonderful review. We are happy that the outcome was a positive one. It's always a pleasure to have guests return to our hotel. We do look forward to your next stay with us.

Reno,NV, United States
Reviewed 6 October 2014

WE stayed for 4 nights. The staff was so friendly and accommodating!The first night my bed was rather uncomfortable and they were more than happy me to move me to a different room. The breakfast was good with lots of choices and a few different items each day. The only thing they didn't have which I would have loved is...

Review collected in partnership with Best Western
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1Thank M. Sue D
BESTWESTERNFLORENCE, Director of Sales at BEST WESTERN Inn Florence, responded to this review

Thank you for taking the time and writing a review on here and also to Best Western. It was truly a pleasure having you as our guest. I am happy to see that your stay ended with comfort and a great experience. We thank you again for the wonderful review and we do hope to have the pleasure of serving...

Reviewed 6 October 2014

A great value and very nice staff. They do all the little things we make the stay great. A sheet will a list of 50 restaurants with great directions to each; and the different snacks each night was nice.

Review collected in partnership with Best Western
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Thank 970stevenk
BESTWESTERNFLORENCE, Director of Sales at BEST WESTERN Inn Florence, responded to this review

Thank you for the wonderful review! On behalf of the staff and management we thank you for the compliments and we are happy that our little touches really made you enjoy your stay. We thank you again for the review and we hope to have the pleasure of having you again in the near future Brett Rouse

WAYNE
Reviewed 4 October 2014

I highly recommend this hotel to anyone. Accommodations where excellent and staff was very friendly and helpful. New breakfast items each day was a real treat for someone staying for a few days. In the evening there were always fresh baked cookies, fruit, and pop corn. Best experience I had at a hotel. The experience that stands out best is...

Review collected in partnership with Best Western
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Helpful?
Thank EDWIN S
BESTWESTERNFLORENCE, Director of Sales at BEST WESTERN Inn Florence, responded to this review

Thank you for taking the time and writing a review. On behalf of the staff and management we thank you for all your kind words as well as your 5 star rating. We are so happy that your experience was as pleasant we you stated We thank you again Brett Rouse Director of Sales

Nashville, United States
Reviewed 2 October 2014

This is probably the most stayed at hotel for me... comfortable and decent price considering location. Would have no problem pulling in again as the need arises. Location is everything and to have a Best Western there it is great for me.

Review collected in partnership with Best Western
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Thank Robert R
BESTWESTERNFLORENCE, Director of Sales at BEST WESTERN Inn Florence, responded to this review

Thank you for your patronage to our hotel and brand. We thank you for taking the time and writing such a kind review on your stay. We hope to have the pleasure of having you again and we thank you on behalf of our future guests for allowing them to know about your experience and the stay they could possibly...

Xenia, Ohio
Reviewed 29 September 2014

Spent 2 nights here Sept. 26 & 27. My husband had a complimentary cookie at the front desk on the way in and said it was the hardest cookie he had ever eaten. The rooms we had had been remodeled.....badly. It was dirty. The a/c was loud and inefficient. The breakfast was HORRIBLE both mornings. Second morning, a friend traveling...

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11Thank 2TravelingBuckeyes
BESTWESTERNFLORENCE, Director of Sales at BEST WESTERN Inn Florence, responded to this review

Thank you for taking the time and writing a review on trip advisor. We greatly apprecaite your feedback and we will be looking into your concerns so that we can address them immediately. Because of concerns like yourself we will be improving and remodeling in 2015 as well as this week we are getting a new vendor on food to...

Murfreesboro, United States
Reviewed 18 September 2014

I stayed only one night, but was very impressed with the service. The breakfast was horrible there, but that wasn't a reason not to come to this hotel. Great time, and can't wait to come back again. The morning front desk lady helped me out with a little situation I had with printing out something that I needed for the...

Review collected in partnership with Best Western
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1Thank Anthony W
BESTWESTERNFLORENCE, Director of Sales at BEST WESTERN Inn Florence, responded to this review

Thank you for the review on your stay and your experience. We appreciate the feedback and also allowing our future guests to reflect on what they can experience as well. We thank you again Brett Rouse

Painesville, Ohio
Reviewed 17 September 2014

The team that works at this Hotel have really done a great job, especially the 3rd shift gal, she truly knows customer service and has skills above and beyond! For the most part, the staff is friendly and upbeat. We had a nice stay in a king size room, Our linens were white, clean and crisp. Our pillows smelled fresh....

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Helpful?
Thank Anita S
BESTWESTERNFLORENCE, Director of Sales at BEST WESTERN Inn Florence, responded to this review

Thank you for the wonderful review! We take pride in our services we can give to our guests and we are happy to see that it is reflected upon your stay. We thank you again for your wonderful review Brett Rouse

Reviewed 16 September 2014

Our stay at Best Western Inn Florence KY was by far, one of the most pleasurable hotel stays we have experienced in many, many years. The staff was fantastic, they gave us a nice welcome gift when checking in that consisted of two bags of chips and two bottles of water...plus free coffee and fresh cookies, and the room/hotel was...

Review collected in partnership with Best Western
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Helpful?
Thank warrenh272
BESTWESTERNFLORENCE, Director of Sales at BEST WESTERN Inn Florence, responded to this review

Thank you for taking the time and writing a review on the staff, property and experience. We love to see that we made such a great impact on your experience while staying with us; it was truly our pleasure. We always love our bikers and we are glad to see that you enjoyed the extra Harley Bikers Gift. We thank...

Vancouver, British Columbia, Canada
Reviewed 16 September 2014

My first solo trip and in transit from Aruba to Seattle, I was nervous and the things didn't go well, the hotel staff failed to wake up in the morning and then refused to provide hotel transfer to airport. Hotel staff was very rude, not at all courteous or willing to help even though they are in hospitality industry particularly...

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1Thank Rajneesh A
BESTWESTERNFLORENCE, Director of Sales at BEST WESTERN Inn Florence, responded to this review

Thank you for writing a review about your experience while at our property. I am sincerely sorry to hear about the miscommunication about shuttle service as well as the poor service provided. I want to address the poor service and insure you that the clerk has been addressed about her customer service problem solving skills; I will hope that in...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Located only 10 minutes south of Downtown Cincinnati on Interstates 75/71, this mid-scale hotel offers all the conveniences you would expect from a higher priced, downtown hotel for any traveler. ... more   less 

Additional Information about BEST WESTERN Inn Florence

Address: 7821 Commerce Dr, Florence, KY 41042-1569
Region: United States > Kentucky > Florence
Price Range: £82 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Inn Florence 3*
Number of rooms: 51
Reservation Options:
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Also Known As:
Best Western Inn Florence Hotel Florence
Best Western Florence
Florence Best Western
Hotel Style:
#1 Green Hotel in Florence
#3 Business Hotel in Florence
#3 Romantic Hotel in Florence
#6 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn Florence staff and other travellers.
8 questions
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Linton
7 months ago
Ohio
Wylie, Texas
10 months ago

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Questions? Get answers from BEST WESTERN Inn Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only reason I have rated this hotel only average is due to the construction going on and lack of breakfast area.”
debramR5563TP, 20 Mar 2017 | Read review
“Through March & April 2017, stay on the first two floors.”
KeithY927, 20 Feb 2017 | Read review
“we were placed in handicap accessible without being asked or informed.”
hillaryatc, 3 Jan 2017 | Read review
“We asked for a quite room and was given a room on the 3rd floor.”
J9038TVmichaelr, 30 Nov 2016 | Read review
“One of the accessible rooms has a great roll in shower.”
32phyllism, 3 Sep 2016 | Read review
5 of 5
Booking.com
US$125* /night
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TripAdvisorUS$125
Expedia.comUS$125
BestWestern.comUS$125
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Prices are for 1 room, 2 adults
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