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Holiday Inn Express Hotel & Suites Frankfort

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Holiday Inn Express Hotel & Suites Frankfort
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105 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Manhattan
Level Contributor
74 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago via mobile

No one to be found at the front desk for 15 minutes. When she did arrive, no apologies were made at all. The wifi password did not work. When my husband went back down to the desk, "oh that's tomorrow's". But my biggest complaint (HOLIDAY INN) is if you think you are doing something special for your rewards customers, don't... More 

Helpful?
Thank TheBBomb
Benton, Kentucky
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Recently spent a few nights here while in town for business - hard to give a complete review as it was under renovation. Last month I stayed 5 nights with a local competitor also under renovation - changes, improvements could be seen daily - here, not so much. The lobby and breakfast area was completely dismantled therefore breakfast was served... More 

Helpful?
Thank travelinfam93
Cincinnati, Ohio, United States
Level Contributor
13 reviews
5 hotel reviews
Reviewed 20 October 2016

This is a nice, clean property and the staff is friendly. We got a good rate on our suite, I think because of the construction. It is within walking distance of several nice restaurants. After the construction is finished, it will be very nice.

Helpful?
Thank Linda B
Beavercreek, Ohio
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 October 2016 via mobile

Visited this location on 10/7 for a one night stay! Although the lobby and pool area was being refurbished and I'm sure will be a nice upgrade I found my room #114 especially the bathroom to be dirty and needing some work! The baseboards were filthy! The floor tile cracked and toilet needed several flushes to work properly! The mattresses... More 

Helpful?
3 Thank RP329
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

I am very sorry that you had a sub standard stay. We are working hard on improving everything at the hotel and we realize there are other things to improve. A full remodel of the rooms with new bathroom tile, mattresses, and furniture is the next thing we have scheduled. Your next visit I promise will be a much better... More 

Brooklyn, New York
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 September 2016

I had to cancel my Thursday night reservation because my flight from New York was canceled . When I arrived I signed in for Friday and Saturday night . It wasn't until I got my credit card statement that I found out that I had been charged for Thursday night . The manager refused to remove this charge from my... More 

Helpful?
Thank capitol456
Starkville, Mississippi
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 August 2016 via mobile

Let's start by saying that. The Hotel is currently under renovation, with that said, Jesse went above and beyond to accommodate me. I travel every week and always wish I could encounter front desk personal like Jesse. Don't let her fool you with her youth. She is very professional, courteous and knows how to make a guest experience the best... More 

Helpful?
Thank frmdiver
Level Contributor
117 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 26 August 2016

Holiday Inn Express does a good job of always giving the traveler a similar experience, and this hotel was no exception. Even though they were undergoing renovation, the check in area and staff were pleasant and the room was nice. The location within walking distance to a Panera's was an added bonus when we arrived late and just wanted a... More 

Helpful?
Thank Jjjjam
Lawrenceburg, Kentucky
Level Contributor
3 reviews
Reviewed 21 August 2016

My credit card was charged more than the bill received at checkout. The vending machines on the 2nd floor weren't working. Not very clean, although this may be due to construction. The wifi signal was inconsistent. The bed & pillows were very comfortable.

Helpful?
Thank djh233N
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

Dear djh233N, Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to address this with you further and have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very... More 

Canada
Level Contributor
135 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 9 August 2016

My Wife and I stayed here so we could tour the Buffalo Trace distillery. This location is next to restaurants and close to the highway. We found it to offer a good, quit, nights sleep with a passable free breakfast.

Helpful?
Thank Paul W
Springboro, Ohio
Level Contributor
102 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 July 2016

Just there for an overnighter but everything you need. Clean, updated hotel with breakfast buffet. Nothing fancy but highly recommended. Walking distance to restaurants, grocery store & other shopping.

Helpful?
Thank Melissa W

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites in Frankfort, Kentucky brings history, business and tourism together. The hotel is located just minutes from the historic Kentucky State Capitol, Governor s Mansion, and Kentucky State University. Guests can enjoy Historic Downtown Frankfort, World Famous Rebecca Ruth Bourbon Candy Factory as well as the Kentucky Bourbon Trail including Woodford Reserve, Buffalo Trace, Makers Mark, Wild Turkey, Jim Beam, and Four Roses Distilleries. The Holiday Inn Express & Suites is within walking distance of several places to dine. Horse lovers will enjoy the short distances to both the Kentucky Horse Park which hosts the 2010 Equestrian games as well as Keenland race track and Lakeside Arena. Frankfort, Kentucky is also the final resting place for American Hero Daniel Boone. Frankfort, Kentucky is situated between Louisville International Airport and Bluegrass Airport in Lexington right off I-64 exit 53 B, The Holiday Inn Express Hotel & Suites is Frankfort, Kentucky's best option for lodging. The Holiday Inn Express Hotel & Suites has 67 rooms, including 3 Jacuzzi suites, indoor-heated swimming pool, Free Hot Breakfast, 24-hour guest laundry, fitness center, business center, HSIA, and a lavish 1350 sq. ft. meeting room. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Frankfort

Address: 1000 Vandalay Dr, Frankfort, KY 40601-4414
Region: United States > Kentucky > Frankfort
Price Range: £93 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Frankfort 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Frankfort
Holiday Inn Express Frankfort
Frankfort Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Frankfort staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Frankfort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for what you want. The staff is accommodating.”
 of 5 bubbles LindaB822, 20 Oct 2016 | Read review
“Our room on first floor toward the back was so convenient to access from the back lot.”
 of 5 bubbles Jjjjam, 26 Aug 2016 | Read review
“Stay at the Hampton...cheaper, cleaner & only a block away.”
 of 5 bubbles djh233N, 21 Aug 2016 | Read review
“313 is a corner room & close to elevator & ice machine”
 of 5 bubbles herschelm2014, 9 Jan 2016 | Read review
“Use any discount you can to save money.”
 of 5 bubbles knucklebusted, 22 May 2014 | Read review
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