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Knights Inn Frankfort

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Knights Inn Frankfort
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292 Reviews from our TripAdvisor Community

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Showing 291: English reviews
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Irvine, Kentucky
Reviewed 2 weeks ago

Review collected in partnership with Days Inn
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Helpful?
Thank aprilmV6522CP
General M, Guest Relations Manager at Knights Inn Frankfort, responded to this review

Bloomington, Indiana
Reviewed 17 January 2017

no one at desk on check-in, had to track someone down. No room available on first floor except for one which had been problematic on a previous visit, and another non-smoking room that smelled heavily of tobacco smoke

Review collected in partnership with Days Inn
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Thank afdoctor
General M, Guest Relations Manager at Knights Inn Frankfort, responded to this review

Dear afdoctor, Thank you for taking the time to complete our survey and share your experience! I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank you...

Almo , ky
Reviewed 7 January 2017

Review collected in partnership with Days Inn
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Thank hardldr
General M, Guest Relations Manager at Knights Inn Frankfort, responded to this review

Louisville, Kentucky
Reviewed 2 January 2017

The staff was so kind. I asked to move from the second floor to the first floor. They gave me a deluxe room on the first floor for no added cost I will definitely come back

Review collected in partnership with Days Inn
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Thank lisacR1574NM
General M, Guest Relations Manager at Knights Inn Frankfort, responded to this review

Dear lisacR1574NM, Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. Thank you for taking the time to share this five star experience with our management, staff, and future guests. We hope to impress you again during your next visit and we thank you...

Topeka
Reviewed 31 December 2016

We had made reservations for a non smoking room. When we entered,tired from a 10 hour trip with our bags, we smelled cigarette smoke. I went to the front desk and reported it. The clerk said we could have another room but we were very tired and declined. But told him that we had NOT smoked!

Review collected in partnership with Days Inn
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Helpful?
Thank William J
General M, Guest Relations Manager at Knights Inn Frankfort, responded to this review

Dear William J, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. I am so sorry that you smelled smoke in your room and I want to assure you that we do our best to ensure that smokers do not smoke in our non-smoking rooms; and when a situation like...

Charleston, South Carolina
Reviewed 19 December 2016

Review collected in partnership with Days Inn
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Helpful?
Thank 286samirf
General M, Guest Relations Manager at Knights Inn Frankfort, responded to this review

Frankfort, Kentucky
Reviewed 18 December 2016

Review collected in partnership with Days Inn
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Thank Ghost3922
General M, Guest Relations Manager at Knights Inn Frankfort, responded to this review

Stuarts Draft
Reviewed 13 December 2016

I needed help and discovered that I was unable to access an outside line from the room phone. The only way was to have the front desk place the call. After three unsuccessful calls, the front desk told me that she did not have the time to make calls for me. I suggested that the solution would be for me...

Review collected in partnership with Days Inn
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Helpful?
Thank Sharon N
General M, Guest Relations Manager at Knights Inn Frankfort, responded to this review

Dear Sharon N, Thank you for sharing your rating of our hotel. We take all reports of lacking service and your suggestions for improvement, particularly those that you have raised. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your expectations to be far surpassed during your next...

Frankfort, Kentucky
Reviewed 11 December 2016

Stayed one night the room was clean and decent.The only complaint I had they tried to charge my debit card twice.

Review collected in partnership with Days Inn
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Helpful?
Thank angelamB8727DJ
General M, Guest Relations Manager at Knights Inn Frankfort, responded to this review

Dear angelamB8727DJ, Thank you for completing the survey regarding your recent stay at our property. I am so sorry to hear about your concern that you experienced with the double charge on your stay. I will discuss this concern to the management so they can assist with this thoroughly. Please feel free to contact us if this situation has not...

Bourbonnais
Reviewed 30 November 2016

We arrived after midnight and without a reservation, but the night clerk was friendly, and we were quickly shown to our room. It was very nicely redecorated, and our only complaint would be that there were no instructions on how to use the remote control for the heating/air conditioning. I figured it out eventually. Breakfast in the morning was limited...

Review collected in partnership with Days Inn
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Helpful?
Thank William D
General M, Guest Relations Manager at Knights Inn Frankfort, responded to this review

Dear William D, Thank you so much for your kind comments and review regarding your most recent stay with us. It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! In the future, please speak with our front desk regarding the remote control. On behalf of our entire staff,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Knights Inn Frankfort

Address: 1051 US 127 South / I-64, Interstate Hwy 64 And US Hwy 127 (Exit 53), Frankfort, KY 40601 (Formerly Days Inn Frankfort)
Region: United States > Kentucky > Frankfort
Price Range: £49 - £77 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Knights Inn Frankfort 1.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Days Inn Frankfort
Frankfort Days Inn
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Questions & Answers

Questions? Get answers from Knights Inn Frankfort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower floors have better A/C. Felt safe but the place needs a lot of renovation and more professional staff.”
 of 5 bubbles judysL5909QJ, 29 Aug 2016 | Read review
“Stay at different place.”
 of 5 bubbles 489clayw, 17 Jul 2016 | Read review
“Room 101 definitely choose upgraded non smoking room”
 of 5 bubbles yolandaw392, 29 May 2016 | Read review
“Ask for a room NOT opposite the pool or on the west side of the east building, because parking for those is not right at the room door.”
 of 5 bubbles Hoebeau, 23 May 2016 | Read review
“Ask for deluxe rooms”
 of 5 bubbles jacobs9875, 16 May 2016 | Read review
5 of 5