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Holiday Inn Express Hotel & Suites Franklin

HIExpress.comUS$109*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Franklin
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294 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Start your review of Holiday Inn Express Hotel & Suites Franklin
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Reviewed 3 days ago NEWvia mobile

They take such good care of us. Had a slight problem in the room and it was corrected quickly. Lisa did a great job. It is a great place for a wonderful breakfast and again the people are great. The pool and Jacuzzi are really nice and always kept clean. Easy to get into and out of. Right on the...

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Helpful?
Thank Ed D
Cincinnati, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 30 December 2016 via mobile

I'm so glad I stopped here for the night. This location is very clean and inviting. My room was comfortable and my stay was enjoyable. I've never really had a bad experience with Holiday Inn Express hotels but this one stood out from the others I've stayed in when it comes to the staff. Rana at the front desk was...

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1Thank Kadijah62314
About Hotel's Favourite Review
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning, happy new year and thank you for writing. Rana, Keena and Sharon are ecstatic after reading what you wrote about them. I also shared your positive experience with the rest of my crew. In the meantime please keep us in mind when you are here in our town please make it a point to come...

Wayland
Reviewed 6 days ago NEW

A great hotel with excellent staff including Rena ? spelling, Brenda, Christie. Though everyone was welcoming and pleasant, including housekeeping staff. Kudos to all. Impressive! Only downside was a little pricey for a fairly rural area.

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Thank Cynthia C
Reviewed 1 week ago via mobile

I have tried other hotels and was assured once again that Holiday Inn is better than the rest. The kindness of the staff was amazing at this location, the rooms were clean and neat and we didn't have to worry about sleeping in dirty sheets. The room was top notch in cleanliness. We felt very comfortable and safe, we would...

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Thank Keli T
Hilton Head, South Carolina
Reviewed 2 weeks ago

I will be the first to admit that this location is kind of remote from entertainment, but right off 65. I stayed here for 6 wks for work, and I have nothing to complain about. Angie, Christie, Rana, Dee, Keeni, Sharon, Maye, and Brenda were always happy to help. I will stay here again, as I travel the I65 corridor...

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1Thank Jason G
La Grange, Kentucky
Reviewed 2 weeks ago

This property has received some great reviews, so we thought we would give it a try. The reviews were accurate!! This is probably one of the nicest Holiday Inn Express properties we've stayed in. Very clean, quiet, comfortable, fantastic staff, and a very good breakfast. (My wife especially appreciated the fact that there were several "healthy choice" options offered) This...

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Thank retiredandlovingit33
Fort Wayne, Indiana
Reviewed 3 weeks ago

I've stayed here several times and always enjoyed it. The rooms are decorated nicely and have good amenities. The beds are pretty comfortable too. Breakfast is plentiful if a little bland, and there are many hot and cold items to choose from. Fresh cookies are nice in the evening.

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Thank Myroonster
Reviewed 23 April 2017

I was on a road trip with two young children who had been promised a pool after a long day in the car. I was calling prospective Holiday Inns on my northbound journey on I-65 as I have been a member since 2006 and rarely stay at any other hotel. I spoke with a couple front desks to inquire about...

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1Thank S S
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing. I have shared what you wrote with my team and boy we are all touched by your overwhelming gratitude for our hospitality. It is precisely to hear our guests say what you are saying here is what every single one of us perseveres. Our greatest reward is to hear...

Lamar, Colorado
Reviewed 21 April 2017 via mobile

Great stop from the moment we walked in! Breakfast was amazing and the staff was very friendly. Sharon was so kind and welcoming. Highly recommend. The only down side was that the elevators were slow.

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Thank susielira
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with my team and we are all very happy that we were able to make your stay 100% satisfactory. I am sorry to hear that our elevator was slow. I can assure you they work according...

A TripAdvisor Member
Level Contributor
3 reviews
2 helpful votes
Reviewed 20 April 2017 via mobile

Nice, clean and comfortable. Last minute stop as we were passing through. Only drawback was the hot tub was out of order. Otherwise, we had an enjoyable stay and the breakfast and staff were more than accommodating.

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Thank A TripAdvisor Member
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with my team and we are all very happy. I sincerely apologize for the hot tub being out of order on the day you were there. It was shut down for maintenance. These things are not...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Holiday Inn Express & Suites Franklin, KY is conveniently located at I-65, Exit 2. Our hotel is only a days drive from Chicago or the Gulf of Mexico, making this Franklin hotel a great stopping point while traveling north or south. Franklin, KY has been honored as one of the 50 Best Small Southern Towns. While visiting us, enjoy the many antique shops the city has to offer. If shopping is not your cup of tea, the Kentucky Downs Race Course hosts the Kentucky Cup Turf Festival & offers year-round simulcasts. You can also experience a great round of golf at the Kenny Perry Golf Course. Our Holiday Inn Express & Suites offers spacious & luxurious guest rooms. Keep in touch with your office or home with free wired/wireless high-speed Internet access and stay productive working from your desk & ergonomic chair. Enjoy viewing your TV programs on our 32 HDTV then enjoy a restful night s sleep with the Simply Smart Bedding Package. Start your day with the guest No. 1-rated Stay Smart Showerhead . Get a Smart Start on your day with the hot Express Start breakfast bar, with the world's best-tasting cinnamon rolls! We hope you'll enjoy the other features of our Holiday Inn Express as well, such as our 24-hour fitness center, business center & a refreshing heated indoor pool.We look forward to welcoming you to the Holiday Inn Express & Suites Franklin where Kentucky meets Tennessee & where heritage meets hospitality. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Franklin

Address: 85 Neha Dr, Franklin, KY 42134-7846
Region: United States > Kentucky > Franklin
Price Range: £86 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Franklin 2.5*
Number of rooms: 75
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Hotel Style:
#1 Family Hotel in Franklin
#1 Romantic Hotel in Franklin
#1 Business Hotel in Franklin
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are nice.”
Myroonster, 5 May 2017 | Read review
“Check door hasp upon checking in.”
norenek2017, 30 Jan 2017 | Read review
“Ask for a NON HIGHWAY side room if you don't want to listen to the interstate traffic all night”
Indy_Fan_Man, 18 Dec 2016 | Read review
“3rd floor, backside is very quiet.”
U3335XWbarbarar, 29 Oct 2016 | Read review
“we asked for a room on the top floor, previous night we had little footsteps running around until 10pm”
IllinoisTravelnut, 22 Aug 2016 | Read review
5 of 5
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US$109* /night
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Prices are for 1 room, 2 adults
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