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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
I rented a King Jacuzzi Suite. The carpeting was a bit worn and dark but the room appeared to be clean. I sat down at the in suite table to eat as I had been traveling for six hours. I discovered a large red and...More
Response from Faronia B, Manager at Holiday Inn Express and Suites HazardResponded 6 days ago
I want to thank you for taking the time to do a review of our hotel. I do apologize for the issues that occurred during your stay. I have contacted each department and I am working with them to correct each of these issues. Our...More
We have stayed here a few times in the past, and this time too did not disappoint. This time we chose the jacuzzi king suite. It was very spacious. There was a couch, coffee table, chair/ottoman, 2 person jacuzzi, tv, desk, dining table with 2...More
Thank Jennifer D
Response from Faronia B, Manager at Holiday Inn Express and Suites HazardResponded 26 October 2016
I want to thank you for your review of our hotel. I am pleased that your stay was a great one. Our employees work very hard to provide each of our guest with the opportunity to have a great stay. We look forward to your...More
Most of the staff appear to have little customer service. Hotel very shabby. I am surprised that this is a Holiday Inn. Some are better than others. This is not!
They seem to have a lot of customers so one would think they could update...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express and Suites HazardResponded 18 May 2017
Thanks for choosing the Holiday Inn Express and Suites Hazard, KY for your lodging needs, we're glad to have hosted your stay. Although it's nice to see the satisfactory rating you provided for our rooms, it's disconcerting to learn that we fell below...More
Entire hotel smells like an ashtray. From the front desk to each floor and my room. Terrible. Obviously everyone smokes in their rooms. I spent $10 buying air fresheners just to survive two days there. Words cannot describe the smell throughout the hotel not to...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express and Suites HazardResponded 5 May 2017
Thank you for bringing your concern to my attention. I'm very sorry for the troubles that you've experienced because of the unpleasant smell in you room and upkeep of your bathroom. It is also disconcerting to learn about your less than friendly encounters...More
Used to be a great hotel. It's been smoke free over a year, but you'd never know. The whole hotel wreaks of cigarettes. Breakfast? Better hit a local fast food joint. In desperate need of remodeling. Guess its time to move brands at least here...More
Response from Faronia B, Manager at Holiday Inn Express and Suites HazardResponded 12 January 2017
I want to thank you for taking the time to do a review of our hotel. I am sorry that your stay wasn't a great one. I am discussing the issues that you stated and I am in the process of correcting those. I hope...More
US$98 - US$128 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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